Clinical Training Manager
F-T Reg 40 hrs Salaried/Exempt
Management
Remote
Salary Range:
$95,000.00 To $120,000.00 Annually
The Clinical Training Manager oversees the training, onboarding, and ongoing education of clinical and non-clinical Care Management staff with a focus on utilization management workflows and the effective use of clinical information systems, including Jiva. This role ensures high-quality performance by building staff competency, supporting system adoption, and aligning training programs with organizational and departmental goals.
As a working manager, this position provides hands-on training, manages training initiatives, develops content, and supports performance improvement in partnership with clinical leadership. The manager also serves as a key liaison with IT, system administrators, and quality teams to ensure training materials reflect current workflows, compliance requirements, and system updates.
Education:
Nursing degree, Healthcare Administration, or a related clinical healthcare field (preferred)
AA degree in an allied health professional field (required)
Licensure:
- Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license (preferred) can be active or non-active but must be in good standing.
- Allied health professional background (PT/OT/SLP etc.) (minimum requirement).
Years of Experience:
- Minimum 5 years of experience in healthcare delivery or medical management.
- At least 5 years of experience in utilization management or related medical management roles.
- Minimum 2 years of experience in clinical staff training and education.
- Experience with clinical systems (e.g., Jiva, Epic, InterQual/MCG) and utilization management required.
- Minimum 2 years of supervisory/leadership roles within healthcare.
Typical Job Duty Examples:
- Manage training professional(s) or provide functional training leadership across regions or departments.
- Manage training schedules, resource allocation, and performance feedback.
- Monitor training quality and consistency across CM teams, adjusting programs based on staff performance metrics and stakeholder feedback.