Edtech.com's Summary

Syneos Health is hiring a Clinical Training Manager to develop and deliver training programs aimed at enhancing clinical expertise and improving patient outcomes. The role involves designing learning strategies, creating training materials, and collaborating with internal and client teams to ensure effective knowledge transfer and compliance with industry standards.

Highlights

Develop and deliver training materials for new hires, annual updates, and follow-ups across multiple franchises using various platforms such as live sessions and virtual workshops.
Apply adult learning principles and ADDIE methodology to design effective educational content and curricula.
Conduct needs analysis with subject matter experts and clients to identify learning gaps.
Maintain compliance with healthcare regulations and update training content accordingly.
Provide feedback on trainee performance to stakeholders to improve outcomes.
Collaborate with leadership to create onboarding and advanced learning programs, including new product launches and train-the-trainer materials.
Use metrics to assess training effectiveness and identify areas for improvement.
Maintain training plans and utilize Learning Management Systems to track completion.
Requires BA/BS degree (RN preferred) and at least 3 years of pharmaceutical or biotech training experience.
Must demonstrate strong PowerPoint, facilitation, communication skills, and knowledge of instructional design models such as Kirkpatrick evaluation.

Clinical Training Manager Full Description

Clinical Training Manager

Updated: Yesterday
Location: Detroit, MI, United States
Job ID: 18377-OTHLOC-CFYwYfwR

Description

There’s one thing you do that’s exceptional: train.

You formulate a plan and empower your team to provide clinical expertise to health care providers helping them to improve patient outcomes. Your capacity to creatively strategize, motivate clinicians, and elicit achievement makes you the right fit for a Clinical Program Trainer role with Syneos Health.

The Clinical Training Manager will deliver industry leading training and develop strategies to increase learning effectiveness within the scope of services of Syneos Health and client teams. Reporting into the National Program Director, this position requires high-initiative; as this individual will create, define and drive learning strategy, to lead the approach for training and deliver expected outcomes. This individual will design specific training programs and provide oversight of content development, learning effectiveness and demonstrate process efficiency while interacting and training high-level clinical professionals, internal stakeholders and client groups. This role is a critical part of a talented team and will promote best-in-class performance of people and drive an enterprise culture of continuous learning.

Responsibilities:

Key Duties:

Responsible for all required training materials and/or home study materials necessary for initial new hire training, annual training and follow-up training classes for multiple franchises with excellent facilitation and platform skills through various mediums including live classroom training, virtual sessions, meetings, teleconferences, and workshops.
Utilize a learning environment enriched with adult learning principles to enable optimal learning retention and application
Development of materials may include PowerPoint Presentations, manuals, job-a-ids, online tutorials and maintaining specific curricula to reflect trends in the clinical arena, home educational visits and healthcare.
Conducts Needs Analysis with Subject Matter Experts and Client Groups to determine learning and application gaps.
Design learning content from scratch using ADDIE Methodology.
Complete comprehensive and timely updates to course materials, acting as a Subject Matter Expert, to reflect not only changes in the healthcare and clinical environments, but to ensure compliance with all legal, regulatory and business conduct standards.
Provide actionable evaluations and feedback to trainees, their superior, and any additional appropriate clients and stakeholders in a comprehensive and timely manner.
Partner with internal stakeholders and leadership to develop comprehensive on-boarding and advanced learning curricula through the use of technology and materials to meet all stakeholder needs; including but not limited to – new product launch materials, new hire materials, leader guides,and train the trainer materials.
Define measures to assess, monitor, and report on the effectiveness and impact of training interventions as well as opportunities for improvement and refinement based on thosemetrics.
Identify the business processes and actions where a team needs to excel in order to achieve its strategic goal.
Interface with field clinical management, leadership and all internal support teams to drive client results and satisfaction.
Maintains a current Training Plan and Matrix to ensure all goals and objectives are implemented.
Coordinate Syneos Health home-study materials and schedule access and documentation of training completion through Learning Management System.
Have a comprehensive understanding of the latest clinical information to optimize the delivery and relevance of training materials and programs.

Job Requirements

BA/BS/Undergraduate required, RN preferred
Minimum of 3 years of pharma/biotech training
Demonstrated ability applying adult learning principles, ADDIE Model, Kirkpatrick evaluation model, competency models, curriculum and workshop design is required
Outstanding content design skills with expert level PowerPoint skills
Excellent facilitation, platform, and verbal/written communication skills
Ability to work under pressure, to meet short deadlines, and to collaborate with high initiative with cross-functional teams
Proven record of assessing and meeting customer needs
Strong analytical acumen, strategic mindset, and an ability to move forward with ambiguous information
Adept at learning new technical, clinical, medical product, and disease state knowledge
Excellent computer/technology skills
Ability to work at Syneos Health locations as required
Willingness to travel and overnight availability

Additional desired experience includes:

Leadership and management, managed care, reimbursement, and various therapeutic area expertise

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you’re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

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