Communication Officer

🇺🇸 Villanova, PA

🕑 Full-Time

💰 $21 per Hour

💻 Communications

🗓️ January 8th, 2026

Edtech.com's Summary

Villanova University is hiring a Communication Officer. The role involves staffing the communications center for the Public Safety Department, responding to telephone and radio calls, dispatching officers, providing information to the university community, and managing access to departmental resources using specialized software systems.

Highlights

Staff the communications center and respond to all incoming radio and telephone calls.
Dispatch officers and coordinate with emergency response agencies during incidents.
Operate various specialized software including CAD records management, student records, fire alarm, access control, and CCTV systems.
Manage distribution and control access to keys, radios, vehicles, and other departmental resources.
Assist with dispatching fleet passenger vans after regular business hours.
Utilize systems like PA CLEAN, JNET, NCIC, and Mobile Data Terminal software for information verification.
Minimum qualifications include a high school diploma or equivalent, being 21 years or older, and APCO certification or ability to obtain it within 12 months.
Preferred qualifications include knowledge of dispatch codes and 2+ years of emergency services call-taking or dispatch experience.
Requires ability to work shift work including nights and weekends and handle multiple communications devices simultaneously.
Compensation is $21.36 per hour; position is full-time, non-exempt, and classified under Salary Band 10.