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Cleveland State University

Communications & Creative Services Coordinator

🇺🇸 Cleveland, Ohio 🕑 Full-Time 💰 TBD 💻 Design 🗓️ September 16th, 2026
CRM

Edtech.com's Summary

Cleveland State University is hiring a Communications & Creative Services Coordinator. This role involves developing and executing internal and external communications that support the College of Health and the university's mission, collaborating with various stakeholders, and ensuring communications align with CSU standards and accessibility requirements.

Highlights
  • Develop and implement communication strategies advancing the College of Health and CSU's mission and brand.
  • Create clear, engaging content and visual communications across multiple platforms and audiences.
  • Collaborate with internal departments and external stakeholders to support programs, events, and initiatives.
  • Maintain alignment with CSU communication standards and Americans with Disabilities Act (ADA) accessibility requirements.
  • Bachelor’s degree required in communications, marketing, public relations, journalism, graphic design, or related field; related experience may substitute for education.
  • Preferred master's degree in graphic design, visual communications, or related field and three years of relevant experience, ideally in an academic setting.
  • Proficiency in graphic design software, website updating, customer relationship management (CRM) platforms, and email marketing.
  • Strong skills in desktop publishing, image editing, Microsoft Office Suite, and project management experience preferred.
  • Position is full-time with a 40-hour workweek, typically Monday to Friday, 8:00 am to 5:00 pm.
  • Department: College of Health Dean; Salary Grade 04; Professional Staff - SEIU classification.

Communications & Creative Services Coordinator Full Description

Cleveland State University
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Posting Details
Posting Details
Business Title Communications & Creative Services Coordinator
Posting Category Administrative Support/Clerical
Salary Grade 04
Salary Plan Professional Staff - SEIU
Hiring Range /Pay Rate
Department College of Health Dean
Department Description
Position Location Main Campus
FTE 1.00
Job Summary
Develops, and executes internal and external communications that advances the College of Health (COH) and Cleveland State University’s (CSU) mission, brand, and strategic priorities. Serves as a communications and creative resource, translating complex information and organizational priorities into clear, consistent, and engaging content and visual communications across all audiences and platforms. Collaborates across COH and with internal and external stakeholders to support the COH communications, programs, events, and strategic initiatives while ensuring alignment with CSU standards and accessibility requirements. Performs other functionally related duties as assigned.
Minimum Qualifications
Bachelor’s degree, preferably in communications, marketing, public relations, journalism, graphic design, or related field.
Experience in one or more of these areas: communications, marketing, public relations, or graphic design. Internship and co-op experience may be considered toward this requirement.
Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and four (4) years of related work experience can be eligible to apply.
Preferred Qualifications
Master’s degree in graphic design, art, visual communications, or related field.
Three (3) years of experience in communications, marketing, or public relations, preferably in an academic setting.
Proficient in graphic design software.
Experience with customer relationship management (CRMs) platforms and email marketing.
Experience with website updating and implementing current Americans with Disabilities Act (ADA) standards for websites.
Previous project management experience.
Knowledge, Skills, and Abilities (KSAs)
Knowledge of principles and practices of strategic communications, marketing, public relations, and content development.
Knowledge of graphic design, visual communications, digital communications platforms, and content distribution.
Effective written and verbal communication skills, organizational skills, and decision-making abilities.
Excellent interpersonal skills and have a “Customer Focus” attitude and delivery.
Ability to effectively engage with team members when issues arise to ensure appropriate communication and develop effective resolution plans.
Ability to meet deadlines, tackle emergencies and difficult situations, and multi-task in fast paced environment.
Ability to design digital and print publications and promotional materials.
Skilled at designing or setting up electronic file systems.
Proficient in desktop publishing, graphic design/image editing, and website editing software.
Proficient in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and PowerPoint.
Requisition Number PT0703963S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting
Special Instructions to Applicants
Applicant Instructions
Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week 40
Work Schedule
Typically Monday- Friday, generally 8:00 am-5:00 pm.
Advertising Copy
Full Time/Part Time Full Time
Posted Date 09/15/2026
Close Date/Application Deadline
Open Until Filled Yes
Review Begins 09/22/2026
Tentative Start Date
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you a current, internal SEIU applicant/team member?
    • Yes
    • No
  2. * Do you have a Bachelor’s degree, preferably in communications, marketing, public relations, journalism, graphic design, or related field. Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and four (4) years of related work experience can be eligible to apply.

    • Yes
    • No
  3. * How did you hear about this employment opportunity?
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • CSU Website
    • Other
  4. If you selected 'Public Job Posting" or "Other" please provide source.

    (Open Ended Question)

  5. * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
    • Yes
    • No
  6. * Are you able to perform the essential functions of this position with or without reasonable accommodation?
    • Yes
    • No
  7. * Do you have Experience in one or more of these areas: communications, marketing, public relations, or graphic design. Internship and co-op experience may be considered toward this requirement.
    • Yes
    • No
Application Documents
Required Documents
  1. Resume

Optional Documents

  1. Cover Letter/Letter of Application

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