Communications Manager

Edtech.com's Summary

Syracuse University is hiring a Communications Manager for its College of Professional Studies. The role involves leading a team of three to manage and create communications strategies across social media, web, email, and print channels, driving growth and engagement. The manager will collaborate on strategy and execute creative projects personally while ensuring alignment with university branding and departmental goals.

Highlights

Lead a team of three marketing and communications professionals.
Develop and execute multi-channel communications strategies including social media, web, email, and print.
Create digital and print marketing assets and oversee brand compliance.
Manage website content, design landing pages, and maintain accessibility standards (WCAG 2.0 AAA).
Utilize tools such as WordPress, Adobe Creative Suite, social media management tools, Power BI, and Google Analytics.
Monitor campaign outcomes using analytics to enhance engagement and enrollment.
Collaborate with Syracuse University Central Marketing and Communications for university-wide campaigns and media relations.
Write and distribute press releases and partner communications to support workforce development initiatives.
Minimum 5 years of experience in marketing or communications with proven team management skills.
Full-time exempt staff position with a salary range of $70,000 - $77,000.

Communications Manager Full Description

Syracuse University Job Board

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Communications Manager Bookmark this Position Posting Print Preview | Apply for this Job

Posting Details

Job #	042767
Department Code	22608-4408
Department	College of Professional Studies
Job Title	Communications Manager
Location	Syracuse, NY
Campus	Syracuse, NY
Commitment to On-Campus Experience	Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range	$70,000 - $77,000
Pay Determination	Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level	S5
FLSA Status	Exempt
Hours	Standard University business hours 8:30am – 5:00pm (academic year) 8:00am – 4:30pm (summer) Hours may vary based on operational needs.
Job Type	Full-time
Unionized Position Code	Not Applicable
Job Description	We’re looking for someone who loves the whole game. You’ll shape the College of Professional Studies’ voice across every channel social, web, email, and beyond and see your work translate directly into growth across its various departments. Reporting to the Executive Director of Administration & Strategy, you’ll lead a talented team of three and bring your own creative firepower to the table. Strategy, copy, design, web you’ve got range, and you actually enjoy using it. This role is for the person who gets restless handing things off and would rather just make it great themselves. You’ll collaborate with your team on the big picture and jump in on the craft when inspiration strikes or when the deadline calls. Either way, you’ll see your fingerprints on everything. You’ll bring a track record of doing this stuff well ideally in higher ed, but we care more about results than résumés. Grown an audience? Moved the needle on enrollment? Turned a quiet brand into something people actually pay attention to? Let’s talk.
Education and Experience	Minimum of 5 years of experience in marketing, communications, or a closely related field, with demonstrated success managing multiple projects simultaneously in a fast-paced environment with quick turnarounds. Must be a skilled multitasker capable of prioritizing competing deadlines while maintaining quality and accuracy. Experience directly managing a team of marketing and communications professionals required; a proven track record of mentoring, delegating, and developing communicators is essential.
Skills and Knowledge	Proficiency in WordPress, Adobe Creative Suite, social media management tools, Power BI, and Google Analytics required.
Responsibilities	Design print, digital, and web products with a focus on accessibility and adherence to brand guidelines. Oversee the college’s social media strategy and leverage it to grow awareness and enrollments across all departments Create digital and print assets for marketing collateral, email newsletters, blog posts, social media posts, event display, and other College needs. Lead creative development of projects, present creative concepts to internal and external stakeholders, and manage projects from conception through production while adhering to established brand standards. Assist with everyday projects, print collateral, landing page designs, site graphics, social media graphics, brand assets, and digital marketing collateral. Follow established university brand standards, governance, and approaches. Review and approve ads and other marketing assets submitted by vendors and partners to ensure brand alignment prior to publication or distribution. Maintain a campus presence to attend and support college events, capture photography and video Craft platform-specific content for distribution to online channels and social media platforms to increase web traffic, SEO/GEO and leads. Execute on article and email content, digital ads, SEO/SEM work, and other content delivery systems. Monitor content outcomes using Google Analytics and email analytics. Draft and manage communications supporting workforce development and partnership programs, Write and distribute press releases announcing new and expanded partnerships, program launches, and workforce development initiatives. Develop proposals, program briefs, one-pagers, and fact sheets for use in partner outreach and cultivation. Create event communications including invitations, programs, signage, and post-event recaps for partner-facing events and convenings. Produce partner newsletters and stakeholder updates highlighting program outcomes, enrollment milestones, and college impact. Support executive talking points, presentation content, and program summaries related to workforce and partnership programming. Develop and maintain the institution’s website and management of the site’s content. Design and develop website pages, landing pages, email templates. Ensure the site functionality combined with look and feel consistent with style guide as well as WCAG 2.0 AAA compliant. Collaborate with Syracuse University Central Marketing and Central Communications: Follow established university brand standards, governance, and approach – Work with the university editorial calendar. Coordinate content consistent with established content strategy and develop content consistent with university brand approach. Support the Division’s media relations team’s earned media strategy. Work with the media relations team to identify newsworthy pitch angles and liaise to schedule interviews and bring opportunities to completion. Create and share stories about the College of Professional Studies and the accomplishments of faculty, staff, students and alumni worldwide in coordination with the Division’s content and communications teams.
Physical Requirements	Not Applicable
Tools/Equipment	Not Applicable
Application Instructions	In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University	Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area	Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement	Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans	Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community	Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Quick Link	https://www.sujobopps.com/postings/112943
Job Posting Date	05/04/2026
Application Deadline
Full Consideration By
Job Category	Staff
Message to Applicants

Applicant Documents

Required Documents

Resume/CV
Cover Letter

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

* How did you first find out about this position?
- sujobopps.com (Syracuse University Online Employment website)
- Syracuse University HR Recruiter
- Virtual Career Fair (via NYS Department of Labor)
- SUNY EOC (Equal Opportunity Center)
- Women’s Opportunity Center
- Jubilee Homes
- Syracuse Northeast Community Center
- Interfaith Works
- JobPlus
- Syracuse.com
- Chronicle of Higher Education
- HigherEdJobs.com
- HERC (HERC Higher Ed Recruitment Consortium)
- InsideHigherEd.com
- Indeed.com
- DiverseEducation.com (Diverse Issues in Higher Education website)
- LinkedIn Job Posting
- Facebook
- Job Fair
- Search Firm
- Referred by an SU Employee
- Other
If "other", please describe how you first found out about this position.
(Open Ended Question)

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.

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Original Job Description

Syracuse University Job Board

Toggle navigation

Communications Manager Bookmark this Position Posting Print Preview | Apply for this Job

Posting Details

Job #	042767
Department Code	22608-4408
Department	College of Professional Studies
Job Title	Communications Manager
Location	Syracuse, NY
Campus	Syracuse, NY
Commitment to On-Campus Experience	Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range	$70,000 - $77,000
Pay Determination	Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level	S5
FLSA Status	Exempt
Hours	Standard University business hours 8:30am – 5:00pm (academic year) 8:00am – 4:30pm (summer) Hours may vary based on operational needs.
Job Type	Full-time
Unionized Position Code	Not Applicable
Job Description	We’re looking for someone who loves the whole game. You’ll shape the College of Professional Studies’ voice across every channel social, web, email, and beyond and see your work translate directly into growth across its various departments. Reporting to the Executive Director of Administration & Strategy, you’ll lead a talented team of three and bring your own creative firepower to the table. Strategy, copy, design, web you’ve got range, and you actually enjoy using it. This role is for the person who gets restless handing things off and would rather just make it great themselves. You’ll collaborate with your team on the big picture and jump in on the craft when inspiration strikes or when the deadline calls. Either way, you’ll see your fingerprints on everything. You’ll bring a track record of doing this stuff well ideally in higher ed, but we care more about results than résumés. Grown an audience? Moved the needle on enrollment? Turned a quiet brand into something people actually pay attention to? Let’s talk.
Education and Experience	Minimum of 5 years of experience in marketing, communications, or a closely related field, with demonstrated success managing multiple projects simultaneously in a fast-paced environment with quick turnarounds. Must be a skilled multitasker capable of prioritizing competing deadlines while maintaining quality and accuracy. Experience directly managing a team of marketing and communications professionals required; a proven track record of mentoring, delegating, and developing communicators is essential.
Skills and Knowledge	Proficiency in WordPress, Adobe Creative Suite, social media management tools, Power BI, and Google Analytics required.
Responsibilities	Design print, digital, and web products with a focus on accessibility and adherence to brand guidelines. Oversee the college’s social media strategy and leverage it to grow awareness and enrollments across all departments Create digital and print assets for marketing collateral, email newsletters, blog posts, social media posts, event display, and other College needs. Lead creative development of projects, present creative concepts to internal and external stakeholders, and manage projects from conception through production while adhering to established brand standards. Assist with everyday projects, print collateral, landing page designs, site graphics, social media graphics, brand assets, and digital marketing collateral. Follow established university brand standards, governance, and approaches. Review and approve ads and other marketing assets submitted by vendors and partners to ensure brand alignment prior to publication or distribution. Maintain a campus presence to attend and support college events, capture photography and video Craft platform-specific content for distribution to online channels and social media platforms to increase web traffic, SEO/GEO and leads. Execute on article and email content, digital ads, SEO/SEM work, and other content delivery systems. Monitor content outcomes using Google Analytics and email analytics. Draft and manage communications supporting workforce development and partnership programs, Write and distribute press releases announcing new and expanded partnerships, program launches, and workforce development initiatives. Develop proposals, program briefs, one-pagers, and fact sheets for use in partner outreach and cultivation. Create event communications including invitations, programs, signage, and post-event recaps for partner-facing events and convenings. Produce partner newsletters and stakeholder updates highlighting program outcomes, enrollment milestones, and college impact. Support executive talking points, presentation content, and program summaries related to workforce and partnership programming. Develop and maintain the institution’s website and management of the site’s content. Design and develop website pages, landing pages, email templates. Ensure the site functionality combined with look and feel consistent with style guide as well as WCAG 2.0 AAA compliant. Collaborate with Syracuse University Central Marketing and Central Communications: Follow established university brand standards, governance, and approach – Work with the university editorial calendar. Coordinate content consistent with established content strategy and develop content consistent with university brand approach. Support the Division’s media relations team’s earned media strategy. Work with the media relations team to identify newsworthy pitch angles and liaise to schedule interviews and bring opportunities to completion. Create and share stories about the College of Professional Studies and the accomplishments of faculty, staff, students and alumni worldwide in coordination with the Division’s content and communications teams.
Physical Requirements	Not Applicable
Tools/Equipment	Not Applicable
Application Instructions	In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University	Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area	Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement	Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans	Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community	Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Quick Link	https://www.sujobopps.com/postings/112943
Job Posting Date	05/04/2026
Application Deadline
Full Consideration By
Job Category	Staff
Message to Applicants

Applicant Documents

Required Documents

Resume/CV
Cover Letter

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

* How did you first find out about this position?
- sujobopps.com (Syracuse University Online Employment website)
- Syracuse University HR Recruiter
- Virtual Career Fair (via NYS Department of Labor)
- SUNY EOC (Equal Opportunity Center)
- Women’s Opportunity Center
- Jubilee Homes
- Syracuse Northeast Community Center
- Interfaith Works
- JobPlus
- Syracuse.com
- Chronicle of Higher Education
- HigherEdJobs.com
- HERC (HERC Higher Ed Recruitment Consortium)
- InsideHigherEd.com
- Indeed.com
- DiverseEducation.com (Diverse Issues in Higher Education website)
- LinkedIn Job Posting
- Facebook
- Job Fair
- Search Firm
- Referred by an SU Employee
- Other
If "other", please describe how you first found out about this position.
(Open Ended Question)

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Communications Manager

Edtech.com's Summary

Communications Manager Full Description

College Communication & Events Coordinator I

Communication Specialist (Part-Time)

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Public Relations Specialist II

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