Communications Officer

🇺🇸 Villanova, Pennsylvania 🕑 Full-Time 💰 $21 per Hour 💻 Communications 🗓️ November 10th, 2026

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Edtech.com's Summary

Villanova University is hiring a Communications Officer to staff the communications center for the Public Safety Department. The role involves responding to incoming telephone and radio calls, dispatching officers and personnel, providing information to the university community, and managing specialized systems including CAD, fire alarm, access control, and CCTV during non-business hours.

Highlights

Responds to and prioritizes incoming radio and telephone calls, dispatches officers, and coordinates with emergency services.

Utilizes CAD records management, student records, fire alarm, access control, CCTV, and fleet management software.

Distributes and controls access to keys, radios, vehicles, and departmental resources.

Operates Commonwealth Law Enforcement Assistance Network (PA CLEAN), PA Justice Network (JNET), National Crime Information Center (NCIC), and Mobile Data Terminal software.

Prepares daily summary reports and documents all incidents and communications.

Responsible for mass notification system (NOVA Alert) emergency messages.

Minimum qualifications include a high school diploma or equivalent, being 18 years or older, and ability to become APCO certified within 12 months.

Preferred qualifications include knowledge of dispatch codes, law enforcement and EMS terminology, and at least 2 years of emergency dispatch or call-taking experience.