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St. Louis Community College
Coordinator, Administrative (Advising)
Edtech.com's Summary
St. Louis Community College is hiring a Coordinator, Administrative (Advising) to provide operational support to the Director of Academic, Career, & Transfer Advising. This role serves as a central coordination point for advising support staff across multiple campus locations, keeping communication, coverage, and procedures consistent. Daily work includes handling high-volume phone, email, and chat support, along with backup in-person assistance during peak periods.
Highlights
- Coordinate communication and workflow among advising support staff across all campus locations.
- Monitor support staff schedules and partner with campus managers on coverage for phones, email, chat, and front desk operations.
- Share updated procedures and departmental information with advising support staff campus-wide.
- Support high-volume student engagement through phone, email, and chat, with backup in-person assistance as needed.
- Coordinate logistics for advising events, programming, and trainings.
- Compile and maintain departmental records, reports, and operational documentation.
- Assist with onboarding and training coordination for advising support staff.
- Identify operational challenges and recommend improvements to student service responsiveness.
- Associate's degree with 3-5 years of experience, or a high school diploma with 5+ years of progressively responsible experience, required.
- Compensation of $41,612 per year.
Coordinator, Administrative (Advising) Full Description
Location
Meramec
Job Type
Full-Time Non-Academic Affairs
Job Number
26-00481
Organization
Academic Advising & Student Success (930302)
Opening Date
09/21/2026
Closing Date
Continuous
Salary
$41,612
Position Summary
The Administrative Coordinator (Advising) provides operational and administrative support to the Director, Academic, Career, & Transfer Advising while serving as a central coordination resource for advising support staff across multiple campus locations. This position helps ensure consistent student service operations by coordinating communication, coverage, procedures, and information sharing among campus support teams. The Administrative Coordinator (Advising) supports high-volume student engagement through phone, email, and chat services and provides backup in-person assistance when needed. Working collaboratively with campus managers and advising staff, this role helps maintain efficient workflows and a high standard of student support services.
Primary Duties Performed
- Serve as primary administrative support to the Director of Advising and assist with day-to-day operational needs of the department.
- Coordinate communication and workflow among advising support staff across all campus locations to help ensure consistent service delivery and office coverage.
- Monitor support staff schedules and collaborate with campus managers to identify coverage needs for phones, email, chat, and front desk operations.
- Facilitate the sharing of updated procedures, departmental information, and operational changes with advising support staff across campuses.
- Assist in maintaining standardized processes, reference materials, and communication protocols for student support operations.
- Support high-volume student service operations by assisting with phone, email, and chat communications as needed.
- Provide backup assistance for in-person student traffic during staffing shortages, absences, or peak service periods.
- Coordinate logistics for advising events, programming and trainings.
- Compile, organize, and maintain departmental records, reports, and operational documentation.
- Assist with onboarding and training coordination for advising support staff in collaboration with campus managers.
- Identify operational challenges and communicate recommendations to improve efficiency, communication, and student service responsiveness for phone, chat and email support.
- Perform other related administrative and operational duties as assigned.
Qualifications/Experience
- Associate's Degree in a related field with three to five (3-5) years of experience.
- High School Diploma with over five (5) years of progressively responsible experience.
- Experience in a college/university setting is preferred.
Employer
St. Louis Community College (MO)
Address
3221 McKelvey Road
Bridgeton, Missouri, 63044
Website
https://stlcc.edu
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