Edtech.com's Summary

Eastern Michigan University is hiring a Coordinator, Audio Visual Services to manage audio/visual equipment and systems for University Event Services and the Student Center. The coordinator trains student staff on projection, sound, lighting, and streaming equipment while overseeing on-site AV support for large campus-wide events. This role also maintains equipment guides, troubleshoots technical issues, and keeps the Student Center's AV systems running daily.

Highlights

Operate, maintain, and build audio/visual equipment and systems for campus-wide events.
Manage on-site AV support and operations for University Event Services and Student Center events.
Train and supervise student employees on projection, sound, lighting, and streaming equipment.
Write and update audio/visual equipment guides and lead user training sessions.
Serve as the point of contact for AV equipment questions from staff and student employees.
Troubleshoot and repair AV equipment to keep systems functioning daily.
Requires a bachelor's degree in Computer Science, Communication, Media and Theater Arts, or a related field, or equivalent experience.
Bring three years each of audio/visual production, customer service, and large-event or conference experience.
Prefer experience with streaming and video production tools such as ATEM, OBS Studio, PTZ cameras, and NDI workflows.
Willing to work irregular hours, including evenings, weekends, and some holidays.

Coordinator, Audio Visual Services Full Description

Title: Coordinator, Audio Visual Services

Employee Classification: PT - Professional/Technical

Pay Grade: PT 08

Division: Academic and Student Affairs

Subdivision: Student Center Operations

Department: Student Life

Campus Location: Main Campus

General Summary

Manage all University Event Services & Student Center audio/visual requirements; operate, maintain, replace, and build audio/visual equipment and systems that support large scale campus-wide events and operations. Train student staff in audio/visual equipment, systems, and practices. Manage campus events that utilize sound, lighting, multimedia equipment, and streaming. Assist with the daily operations of the Student Center and other campus event spaces.

Principal Duties and Responsibilities

Operate, test, troubleshoot, maintain, replace, build, and keep inventory of all audio/visual equipment and systems. Coordinate and follow through on all repair and maintenance of audio/visual equipment.
On-site management of events and their audio/visual needs and operations.
Responsible for operating and training student employees on all audio/visual equipment set-up including projection, sound, lighting, control systems, web streaming, and recording equipment.
Ensure all audio/visual equipment in the Student Center and other University Event Services locations is functioning properly on a daily basis.
Write and update audio/visual equipment guides. Coordinate and conduct user training sessions.
Be the point of contact for student employees and staff in regards to all audio/visual equipment questions and inquiries.
Perform other related departmental duties, as required.

Minimum Qualifications

Bachelor's degree in Computer Science or Communication, Media, and Theater Arts, or other education or related degree or the equivalent combination of education and experience, is required.
Three years of demonstrated professional experience in audio/visual production is required.
Three years of professional experience in customer service is required.
Three years of progressively responsible experience in large events, conferences in a fast-paced multi-faced facility environment is required.
Proven knowledge and experience in computer programming and coding is required.
Proven experience to relate effectively, to program for and/or manage diverse groups of staff, college student employees is required.
Demonstrated extensive competency in building, operating, and maintaining built-in audio/visual systems in a commercial space including lighting, sound, video, and streaming is required.
Ability to lift moderately heavy equipment is required.
Good oral and written communication skills are required.
Must be willing to work irregular and flexible hours including evenings, weekends, and some holidays.

Preferred Qualifications

Demonstrated extensive competency in streaming and video production, including ATEM software control setup and operation, OBS Studio, DI boxes, HDMI switchers and splitters, PTZ cameras, NDI video workflows, and HDBaseT distribution systems.
Advanced knowledge in AV systems such as Allen & Heath AHM System Manager, XML configuration, multi-zone audio system configuration, and workflow automation and system customization.
Verified proficiency in audio infrastructures such as RJ45 custom cabling, signal flow design and troubleshooting, microphone systems and configuration, XLR wallplate wiring and routing, amplifier rewiring and configuration, amplifier zone configuration and routing, AV rack integration and infrastructure planning, and staged power conditioning systems.

Special Instructions

N/A

Appointment Percentage: 100%

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Coordinator, Audio Visual Services

Edtech.com's Summary

Coordinator, Audio Visual Services Full Description

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