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University of North Carolina at Chapel Hill

Coordinator for Student Basic Needs

🇺🇸 Chapel Hill, NC

🕑 Temporary

💰 $62K

💻 Other

🗓️ December 15th, 2025

FERPA

Edtech.com's Summary

University of North Carolina at Chapel Hill is hiring a Coordinator for Student Basic Needs. The role involves designing, delivering, and assessing campus programs related to basic needs initiatives, with a particular focus on managing the Carolina Food Pantry Network. The Coordinator provides personalized case management support to students facing personal and academic challenges, liaises with campus and community resources, and contributes to data-driven operational improvements to support student success and retention.

Highlights
  • Design and deliver outreach events and educational programming related to student basic needs.
  • Manage and coordinate operations for the Carolina Food Pantry Network and collaborate with community pantry supports.
  • Provide individualized case management and holistic support to students navigating personal and academic challenges.
  • Serve as a liaison to triage student concerns and implement aligned programs within the Student Support and Case Management team.
  • Collect, analyze, and use data to inform program strategies and operational recommendations.
  • Maintain office operations including materials, call triage, and meeting business and finance expectations.
  • Proficiency required in Windows, Microsoft 365, and Adobe products; experience with Advocate case management software preferred.
  • Minimum educational requirement: relevant post-baccalaureate degree or Bachelor’s degree with at least 1 year of experience in student support functions.
  • Experience supporting diverse caseloads involving crisis, mental health, trauma, and confidential information management.
  • Valid North Carolina driver’s license or eligibility required; willingness to work some evenings and weekends.