Cleveland State University
Coordinator, Learning Community
🇺🇸 Cleveland, OH
🕑 Full-Time
💰 TBD
💻 Project Management
🗓️ July 4th, 2025
Edtech.com's Summary
- Collaborate on plans and services supporting the college's goals to attract and retain students in the Learning Community.
- Promote the Learning Community program and Cleveland State University to prospective students.
- Maintain communication with prospective students from inquiry through enrollment using a customer relationship management (CRM) tool.
- Develop and execute recruitment plans and schedules.
- Collect, maintain, and analyze recruitment, admissions, and retention data using CRM software.
- Plan and implement community outreach and specialized engagement activities.
- Research enrollment trends to develop recruitment strategies.
- Required qualifications include a bachelor's degree, experience in advising or student services, and a valid driver's license.
- Preferred qualifications include a master's degree, experience in higher education admissions recruitment, use of CRM systems, and social media communication skills.
- Proficiency in Microsoft Office Suite and ability to travel frequently and work flexible hours, including evenings and weekends.
Coordinator, Learning Community Full Description
Posting Category | Administrative and Professional
Salary Grade | 05
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Business Student Services
Department Description |
Position Location | Main Campus
FTE | 1.0
Job Summary
Collaborates with others in the implementation of strategies, plans, programs, and services that support the assigned college’s goals of attracting and retaining an academically talented student population in the Learning Community. Represents and promotes the assigned Learning Community program and Cleveland State University (CSU) to prospective students. Maintains individual communication with prospective students throughout the admissions process from inquiry to enrollment utilizing the customer relationship management (CRM) tool. Develops and implements a recruitment plan and schedule. Maintains, collects, and analyzes recruitment, admissions, and retention data utilizing the CRM tool. Works with others on the planning and implementation of community outreach and with specialized engagement activities. Researches business school enrollment trends and develops recruitment engagement strategies. Performs other functionally related duties as assigned.
Minimum Qualifications
Bachelor’s degree, preferably in assigned college discipline, business administration, or related field. Experience in advising, mentoring, student programming, student services, teaching, or tutoring in an educational or programming setting. Valid driver’s license and ability to establish and maintain driver eligibility under CSU’s Driving and Motor Vehicle Policy.
Preferred Qualifications
Master’s degree preferably in business, the assigned college disciplines, higher education, or related field. Experience in higher education admissions recruitment, college student activities, admissions counseling at the high school or college level, territory and prospect management, marketing, sales, or related experience. Experience planning, organizing, and implementing recruitment or sales plans, events, or programs. Experience utilizing a CRM system. Experience using social media and networked communications.
Knowledge, Skills, and Abilities (KSAs)
Excellent interpersonal skills, “customer focus” attitude, and ability to work effectively with a wide range of constituencies in a diverse community. Excellent written and verbal communication skills, organizational skills, problem-solving skills, critical thinking skills and decision-making abilities. Social media communication skills. Ability to effectively plan and coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, and PowerPoint. Ability to travel frequently (car, air, bus, train) and to work a flexible schedule, including evenings and weekends.
Requisition Number | PT0703649S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting | 12/31/2025
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Monday through Friday 8am to 5pm
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 07/03/2025
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 07/11/2025
Tentative Start Date |
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
- * Do you have a Bachelor's degree?
- Yes
- No
- * Do you have experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting?
- Yes
- No
- Resume
- Cover Letter/Letter of Application
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