Cleveland State University
Coordinator, Recruitment & Engagement
🇺🇸 Cleveland, OH
🕑 Full-Time
💰 TBD
💻 Other
🗓️ August 18th, 2025
Edtech.com's Summary
- Collaborate on strategies supporting recruitment and retention goals of the assigned college.
- Represent and promote the college and CSU to prospective undergraduate and graduate students.
- Maintain communication with prospective students from inquiry through enrollment using a CRM tool.
- Develop and implement recruitment plans and schedules.
- Collect and analyze recruitment, admissions, and retention data via CRM.
- Plan and implement community outreach and specialized engagement activities.
- Research business school enrollment trends to develop recruitment strategies.
- Proficient in Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint) and CRM systems.
- Required qualifications: Bachelor's degree (preferably in relevant disciplines), experience in advising, mentoring, student programming or teaching, valid driver’s license.
- Preferred qualifications: Master’s degree, experience in higher education admissions recruitment, marketing, sales, event planning, social media communication skills, and flexible availability including evenings and weekends.
Coordinator, Recruitment & Engagement Full Description
Posting Category | Administrative and Professional
Salary Grade | 05
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Business Student Services
Department Description |
Position Location | Main Campus
FTE | 1.0
Job Summary | Collaborates with others in the implementation of strategies, plans, programs, and services that support the assigned college’s goals of attracting and retaining an academically talented student population. Represents and promotes the assigned college and Cleveland State University (CSU) to prospective undergraduate and graduate students. Maintains individual communication with prospective students throughout the admissions process from inquiry to enrollment utilizing the customer relationship management (CRM) tool. Develops and implements a recruitment plan and schedule. Maintains, collects, and analyzes recruitment, admissions, and retention data utilizing the CRM tool. Works with others on the planning and implementation of community outreach and with specialized engagement activities. Researches business school enrollment trends and develops recruitment engagement strategies. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree, preferably in assigned college discipline, business administration, or related field. Experience in advising, mentoring, student programming, student services, teaching, or tutoring in an educational or programming setting. Valid driver’s license and ability to establish and maintain driver eligibility under CSU’s Driving and Motor Vehicle Policy.
Preferred Qualifications | Master’s degree preferably in business, the assigned college disciplines, higher education, or related field. Experience in higher education admissions recruitment, college student activities, admissions counseling at the high school or college level, territory and prospect management, marketing, sales, or related experience. Experience planning, organizing, and implementing recruitment or sales plans, events, or programs. Experience utilizing a CRM system. Experience using social media and networked communications.
Knowledge, Skills, and Abilities (KSAs) | Excellent interpersonal skills, “customer focus” attitude, and ability to work effectively with a wide range of constituencies in a diverse community. Excellent written and verbal communication skills, organizational skills, problem-solving skills, critical thinking skills and decision-making abilities. Social media communication skills. Ability to effectively plan and coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, and PowerPoint. Ability to travel frequently (car, air, bus, train) and to work a flexible schedule, including evenings and weekends.
Requisition Number | PT0703623S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Monday through Friday 8am to 5pm
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 05/19/2025
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 05/27/2025
Tentative Start Date |
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
- Resume
- Cover Letter/Letter of Application
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