Edtech.com's Summary

Arizona State University is hiring a Coordinator, Sr. - Writing Center. This role involves supervising student staff in the Academic Support Network's Writing Center and Graduate Writing Center, managing hiring, training, evaluation, and scheduling. The Coordinator collaborates across campuses, supports the Online Study Hub platform, develops curricula and workshops, and participates in initiatives involving AI integration and service design to enhance student learning.

Highlights

Supervise student staff including tutors and desk aides, managing recruitment, training, evaluations, and scheduling.
Support the deployment and monitoring of ASN’s Online Study Hub platform.
Lead curriculum development and implementation for graduate writing programs and summer camps.
Collaborate with cross-campus teams to design and deliver programming such as the Graduate Writing Workshop Series.
Participate in service design using analytics, automation, and intelligent systems, including AI in educational programs.
Develop and facilitate workshops for faculty, staff, and students, and build partnerships to promote ASN services.
Required qualifications include a Bachelor's degree and three years of relevant experience or equivalent combination of training and experience.
Desired qualifications include degree relevance (e.g., English), writing center experience, supervisory skills, presentation abilities, and technology integration experience.
Position offers an annual salary of $47,500 and operates under the direct supervision of the ASN Program Manager.
Work environment involves office setting activities requiring sitting, standing, walking, and ability to perform physical tasks up to 25 pounds.

Coordinator, Sr. - Writing Center Full Description

Job Profile:Administrative Operations Specialist 2

Job Family:Administrative Operations

Time Type:Full time

Max Pay - Depends on experience:$47,500.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Supports and instructs those served by the department with routine to intermediate queries, applies fundamental knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.

Job Description:

The Academic Support Network, a unit in University College, utilizes a peer-to-peer model to provide a suite of services that support student learning. The Writing Center Coordinator, Sr., performs a variety of duties related to the support of the Academic Support Network's (ASN) Writing Center and Graduate Writing Center and works from the Downtown Phoenix campus. This position works collaboratively with a cross-campus workgroup and campus-specific team to provide direct supervision to assigned student staff, including but not limited to hiring student staff, training creation and delivery, evaluating performance, and managing schedules. This position may supervise assigned Program Aide(s) as needed for the program. Additionally, this position is responsible for assisting in the deployment of ASN's Online Study Hub, which includes supporting student staff participation in ASN's Online Study Hub platform. As a supervisor of student staff, the Coordinator, Sr. will participate in Work+ training and mentor ASN's student staff (also called working learners). The Coordinator, Sr. will be under the direct supervision of the ASN Program Manager for the Writing Center and Graduate Writing Center.

Position Salary Range: $47,500 annually

Essential Duties:

Work in a shared supervision model with ASN professional staff to manage the supervision and day-to-day functions of the Writing Center and Graduate Writing Center Programs, which include but are not limited to:
- Recruiting, hiring, training, evaluating, and creating schedules for student staff, including tutors and desk aides
- Helping to resolve issues amongst student staff and/or users
- Assisting with the content development, scheduling, and presentation of student staff training, meetings, and workshops
- Monitoring and assessing staff through one-on-one meetings and providing staff with direction and strategies on how to become more effective in their position
- Monitoring student staff engagement in ASN's Online Study Hub, including supporting student staff in responding to users and developing resources
- Assisting with the coordination of marketing events to promote services
Support the immediate workgroup, ASN's various program areas, and University College
- Take the lead in the curriculum development and implementation for the Success in Graduate Writing and Dissertation Writing summer camps.
- Collaborate with the Writing Center and Graduate Writing Center Program Manager to design, implement, and deliver programming and initiatives, such as the Graduate Writing Workshop Series.
- Participate in the design process to design services to support learners at scale using design thinking, analytics, automation, and intelligent systems.
- Collaborate with the area Program Manager to complete service-level work, including supporting current initiatives, assigned grant work, report writing, data analysis, and explorations of AI use in staff work and tutoring
- Work collaboratively in a campus-specific team to provide support for the unit's delivery of all services
- Work with the ASN writing team across campuses
- Work with ASN across campuses in a shared supervision model
- Serve on department committee and represent ASU and ASN at events as needed
- Travel campuses as needed to support broader unit efforts
Engage with the broader ASU community
- Design and facilitate workshops for faculty, staff, and student audiences
- Develop partnerships with faculty and university staff to promote ASN services and coordinate student support.
Participate in professional development to stay current with trends and promising practices as they relate to the position.
Other duties as assigned

Desired Qualifications:

Evidence of a degree in English or any other degree program relevant to the area of responsibilities
Experience working with different genres of writing
Experience tutoring, teaching, or coordinating a writing center
Experience in developing and giving presentations
Supervisory experience
Demonstrated experience integrating technology, including AI, into educational programs to enhance learning outcomes.
Evidence of effective communication skills
Experience working collaboratively on a team

Working Environment:

Activities are performed in an environmentally controlled office setting, subject to extended periods of sitting, keyboarding, and manipulating a computer mouse;
Required to stand for varying lengths of time and walk moderate distances to perform work.
Occasional bending, reaching, lifting, pushing, and pulling up to 25 pounds.
Regular activities require the ability to quickly change priorities, which may include and/or are subject to the resolution of conflicts.
Ability to clearly communicate to perform essential functions.

Department Statement:

Academic Support Network (ASN) is part of the suite of services offered by University College. ASN is one unit with one shared vision distributed across Arizona State University's (ASU) campuses. Using a peer-to-peer academic network, ASN supports undergraduate and graduate students. Furthermore, ASN peer staff collaborate with students as well as faculty to develop shared learning experiences to enhance student success. ASN is committed to creating welcoming spaces for learners, providing ongoing professional development to professional and student staff, and engaging in a continual examination of our policies and practices. ASU is measured not by whom it excludes but by whom it includes, and ASN is committed to supporting the charter by helping learners succeed.

Driving Requirement:Driving is not required for this position.

Location:Campus: Downtown Phoenix

Funding:No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workdayusing the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$15024.htmld

To be considered, your application must include all of the following attachments:

Cover letter
Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

Need help finding the right job?

We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:A fingerprint check is not required for this position.

Original Job Description