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edtech.com
Colorado State University logo

Colorado State University

Customer & Business Services Coordinator

🇺🇸 Fort Collins, CO

🕑 Full-Time

💰 $55K - $60K

💻 Customer Support

🗓️ August 19th, 2025

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Edtech.com's Summary

Colorado State University is hiring a Customer & Business Services Coordinator. This role manages customer service delivery, marketing communications, and administrative accounting to ensure efficient, timely, and consistent service. The coordinator establishes and implements office procedures, supervises up to fifteen student employees, and maintains effective collaborations with multiple internal and external stakeholders.

Highlights
  • Manage day-to-day customer service operations and support staff development to ensure quality service.
  • Oversee production and management of university identification cards and the RamCash declining balance account.
  • Administer cash handling procedures and maintain accounting records in compliance with university policies.
  • Supervise hiring, training, scheduling, and evaluation of up to fifteen student hourly employees.
  • Develop and implement marketing initiatives, manage social media, and coordinate outreach events.
  • Collaborate with academic departments and stakeholders to support campus activities and programs.
  • Use advanced Microsoft Office Suite skills for data analysis, reporting, and communications.
  • Preferred experience with Adobe Creative Cloud, Canva, project management tools, and social media platforms.
  • Minimum qualifications: two years of college courses completed and 5+ years of customer support and administrative experience.
  • Annual salary range between $55,000 and $60,000 with comprehensive university benefits.

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