University of Utah
Customer Service Representatives
🇺🇸 Salt Lake City, UT
🕑 Part-Time
💰 $14 per Hour
💻 Customer Support
🗓️ October 25th, 2025
Edtech.com's Summary
- Greet and assist Museum Store guests with a friendly and helpful attitude.
- Handle multiple tasks including accurate transaction processing and customer inquiries.
- Maintain store cleanliness and stock while staying aware of customer needs.
- Demonstrate general knowledge of Museum operations and current exhibitions.
- Sell memberships and explain member benefits to customers.
- Requires basic phone professionalism and email correspondence management.
- Pay rate is $13.65 per hour for part-time hours up to 19 per week, including some evenings and weekends.
- Minimum qualification: little to no related experience required (entry-level).
- Preference for candidates with retail or customer service experience, reliability, and dedication to quality.
- Works in the Utah Museum of Fine Arts department within the Academic Affairs division.
Customer Service Representatives Full Description
Customer Service Representatives Bookmark this Posting Print Preview | Apply for this Job
| Open Date | 10/23/2025 |
|---|---|
| Requisition Number | PRN16481N |
| Job Title | Customer Service Representatives |
| Working Title | Store Clerk |
| Career Progression Track | S00 |
| Track Level | S1 - Entry Level Support |
| FLSA Code | Nonexempt |
| Patient Sensitive Job Code? | No |
| Type | Non Benefited Staff / Student |
| Temporary? | No |
| Standard Hours per Week | 1-19 |
| Full Time or Part Time? | Part Time |
| Shift | Day |
| Work Schedule Summary | This position is up to 19 hours per week and may require weekends and some evenings. Scheduling depends upon other staff member’s availability. Store hours of operation: Tuesday, Thursday, Friday, Saturday, Sunday 10-5 and Wednesday 10-8 |
| Is this a work study job? | No |
| VP Area | Academic Affairs |
| Department | 00073 - Utah Museum of Fine Arts |
| Location | Campus |
| City | Salt Lake City, UT |
| Type of Recruitment | External Posting |
| Pay Rate Range | 13.65 |
| Close Date | 12/31/2025 |
| Priority Review Date (Note - Posting may close at any time) | 11/14/2025 |
| Job Summary | The Utah Museum of Fine Arts is located on the campus of the University of Utah and offers visitors the opportunity to explore over 5,000 years of human creativity with a collection of over 20,000 objects and art works from classic Greek and Roman antiquities to cutting-edge, contemporary art. Founded in 1914, the UMFA is the state of Utah’s art museum, creating exhibitions and programs that serve a wide array of audiences. The UMFA is housed in the award-winning Marcia and John Price Museum Building. The Museum Store Clerk is responsible for delivering excellent customer service while welcoming guests to the store, maintaining displays, processing transactions accurately and demonstrate current Museum knowledge. |
| Responsibilities | Provides excellent customer service to Museum guests a. Greet each guest with a friendly face and helpful attitude b. Ability to multi-task and prioritize c. Accurately process store transactions d. Answer phone calls professionally e. Complete cleaning and stocking duties while remaining aware of customer needs Demonstrates museum knowledge a. Responsible for general knowledge of Museum operations b. Awareness of current exhibitions and programs c. Receives updates via email, reviews general calendar and responds to email correspondence d. Proficient in selling memberships and member benefits e. Assist customers with calendar, exhibition, program and event questions |
| Minimum Qualifications |
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience). Department may hire employee at one of the following job levels:
Customer Service Representative, I: Requires little to no related experience. |
| Preferences | A successful candidate possesses exceptional customer service skills, is a self-starter with a dedication to quality, presentation, and cleanliness. Reliability and dependability is a must. Previous experience in retail or another customer driven environment. |
| Special Instructions Summary | |
| Additional Information | The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Director/ Title IX Coordinator Office of Equal Opportunity and Affirmative Action (OEO/AA) 383 University Street, Level 1 OEO Suite Salt Lake City, UT 84112 801-581-8365 oeo@utah.edu Online reports may be submitted at oeo.utah.edu For more information: https://www.utah.edu/nondiscrimination/ To inquire about this posting, email: employment@utah.edu or call 801-581-2300. The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. |
Required fields are indicated with an asterisk (*).
- *
What is your highest level of completed education?
- None
- High School Diploma or Equivalent
- Associate Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
- *
How many years of related work experience do you have?
- Less than 2 years
- 2 years or more, but less than 4 years
- 4 years or more, but less than 6 years
- 6 years or more, but less than 8 years
- 8 years or more, but less than 10 years
- 10 years or more, but less than 12 years
- 12 years or more, but less than 14 years
- 14 years or more
- Resume
- Cover Letter
Optional Documents
- Letter of Recommendation 1
- Applicant Document - Other
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu
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