Weber State University
Customer Service Team Member
🇺🇸
Ogden, UT
🕑
Full-Time
💰
$12
per Hour
💻
Customer Support
🗓️
April 1st, 2026
Rive
Edtech.com's Summary
Weber State University is hiring a Customer Service Team Member. The role involves assisting customers in the Wildcat store by greeting them, providing information about textbooks and merchandise, helping with purchases, and maintaining the store’s inventory and cleanliness. The position also requires operating a cash register and addressing payment-related questions.
Highlights
- Assist customers in the Wildcat store with various tasks including locating books and merchandise.
- Greet customers professionally and provide knowledgeable support about textbooks, rentals, eBooks, access codes, and availability.
- Operate a cash register and assist with purchases and payment plans.
- Stock inventory and maintain store cleanliness and orderliness.
- Required qualifications: High School Diploma.
- Preferred qualifications: Punctuality, reliability, customer service orientation, ability to work at least 20 hours per week including evenings and some weekends, Federal Work Study Program eligibility, and ability to lift up to 50 pounds.
- Hourly pay rate: $11.75.
- No background check required.
- Physical demands include medium work such as lifting up to 50 pounds and standing for sustained periods.
- Customers are students and visitors to the Wildcat store at Weber State University.
Customer Service Team Member Full Description
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Position Details
WSU's Commitment to Equal Opportunity
Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).
Position Information
| Position Title | Customer Service Team Member |
|---|---|
| Requisition Number | H00960P |
| Position Category | Hourly/Work Study |
| Campus Location | Weber State University - Ogden, UT |
| Hours per week | |
| Months per year | |
| Alternate work schedule | |
| Pay Grade | |
| Salary | |
| Hourly Pay Rate | $11.75 |
| FLSA | |
| Job Summary/Basic Function | Individual will assist customers in the Wildcat store in all capacities in a wide variety of tasks: greet customers in a friendly, professional manner; become knowledgeable about the textbook floor including textbooks, rentals, eBooks, access codes, book availability, etc.; assist customers with finding books and answering their questions in a professional and helpful manner; help pull books for orders, sell books and Wildcat Store merchandise; stock inventory, keep store clean and orderly. Will be trained to operate a cash register, assist customers with purchases and any questions relating to payment plans. |
| Required Qualifications | High School Diploma |
| Preferred Qualifications | Must be punctual and reliable. Friendly and customer service oriented. Must be able to work at least 20 hours per week, including evenings and some weekends. Must have applied to the Federal Work Study Program. Must be able to lift up to 50 lbs |
| Background Check? | No |
Posting Detail Information
| Job Open Date | 03/30/2026 |
|---|---|
| Review Date | 04/01/2026 |
| Job Close Date | 04/30/2026 |
| Open Until Filled | |
| Quick Link for Direct Access to Posting | https://jobs.weber.edu/postings/11550 |
| Notes to Applicant | To apply, complete the online application, attach a resume, and the contact information for three references. If you are hired, please keep in mind that you will need to complete the appropriate Payroll and HR documents prior to beginning work. The screening of applicants will begin immediately. Due to the Affordable Care Act (ACA), individuals who have worked in a salaried capacity for Weber State University are ineligible to be hired as an hourly or adjunct employee at Weber State for six months. |
ADA Essential Job Function
Supplemental Questions
ADA Essential Job Function
| Physical Activity of this position | Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. , Bending legs at knee to come to a rest on knee or knees., Bending the body downward and forward by bending leg and spine. , Moving about on hands and knees or hands and feet. , Extending hand(s) and arm(s) in any direction., Standing. Particularly for sustained periods of time. , Moving about to accomplish tasks, particularly for long distances or moving from one work site to another., Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. , Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion. , Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance. |
|---|---|
| Physical Requirements of this position | Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. |
| Visual Acuity Requirements including color, depth perception and field of vision. | Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading. |
| The conditions the worker will be subject to in this position. | None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). |
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other
Required Documents
- Resume
- List of References with Contact Info
Optional Documents
3848 Harrison Blvd. Ogden, Utah 84408
(801) 626-6000
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