Edtech.com's Summary

University of Alaska is hiring a Data Center Technician to keep the system's statewide network, enterprise applications, and hosted computer systems running around the clock. The technician monitors data center infrastructure, resolves or escalates issues, and serves as the 24x7 point of contact for data center customers. Duties also cover physical security of the facility, video surveillance monitoring, and hardware installations, with occasional after-hours Service Desk support.

Monitor the statewide computer network, enterprise applications, hosted systems, and data center infrastructure, resolving or escalating issues as needed.
Maintain data center security and watch the building's video surveillance system.
Perform hardware installations and help maintain power tracking documentation.
Cover after-hours Service Desk support when needed.
Assist the Senior and Lead Operations Technicians, including sharing overtime and covering staffing gaps.
Work shifts and overtime in a 24x7x365 data center, with the current opening on the 4:00 pm to midnight swing shift.
Know Unix and Windows operating systems and console commands, plus mechanical cooling and electrical power distribution systems.
One year of college coursework in IT or a related field and one year of computer operations experience, or an equivalent combination.
Hold a valid driver's license and a clean driving record under UA Safe Driving Criteria.
Full-time staff position on Grade 76 of the UA Staff Salary Schedule, with retirement options, annual leave, 12 paid holidays, tuition waivers, and medical, dental, and vision coverage.

Data Center Technician Full Description

Are you interested in being a part of something that makes a difference? Do you have a passion for technology, mechanical, and electrical systems? Would you like to play a critical role in supporting world-class Arctic research, educating Alaskans, and working for one of the largest data centers in the state? The Data Center Operations group, part of the University of Alaska's Office of Information Technology (OIT), is seeking a full-time Data Center Technician and this could be the position for you.

As our Data Center Technician, you will monitor the status of the UA System Office's statewide computer network, enterprise applications, hosted computer systems, and data center infrastructure, resolving or escalating any issues as needed. The Data Center Technician on duty maintains the security of the state-of-the-art Data Center, monitors the building's video surveillance system, performs hardware installations, assists in tracking power distribution, and may also provide after-hours Service Desk support. You must be able to work shift work and overtime in a 24x7x365 data center, and must be comfortable working independently and as part of a team. Current availability is for a swing-shift position, 4:00 pm - midnight. The option of moving to a different shift in the future would be based on seniority.

The Data Center Technician is an essential role, being a 24x7 point of contact for customers for all data center issues. You are expected to assist the Senior and Lead Operations Technicians, ensuring or covering staffing as needed and sharing in any necessary overtime. You will be expected to provide a high level of customer service to end users, OIT, and other System Office departments.

This position requires flexibility and adaptability to the ever-changing world of IT while maintaining mission-critical statewide business, arctic research, emergency services, and life safety computing systems. With the speed of business, the Data Center Technician must have strong written and verbal communication skills to convey essential information about the Data Center to technical and non-technical audiences.

To thrive in this role you must have knowledge and understanding for many critical systems within the Butrovich Data Center (BDC). You must have professional working proficiency and knowledge of electrical and mechanical systems, and IT support experience or training. This position assists with power tracking of the Data Center facility by helping maintain power tracking documentation. You must have knowledge and/or experience with data center operations, software automation tools, and production-oriented software. You will utilize knowledge of monitoring essential systems and services. As well as detailed knowledge of operating systems and console commands on the following, but not limited to, operating systems: Unix and Windows. Having detailed familiarity with mechanical cooling, electrical power conditioning, and distribution systems.

You must have the ability to effectively communicate technical information; both verbal and written. You must have a working knowledge of production-oriented software applications: financial, payroll, student, problem/change tracking, software automation tools, system management, Microsoft Windows & LAN based tools.

Minimum Qualifications:

1 year college coursework in a relevant field (i.e. Information Technology or other related field) and 1 year experience (Technical Computer Training &/or experience with computer operations, software tools, and production-oriented software applications), or an equivalent combination of training and experience.

A valid driver's license and clean driving record in compliance with UA Safe Driving Criteria.

Position Details:

This position is located on the University of Alaska campus in Fairbanks. This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 76, based on education and experience.

Please upload a cover letter, resume, and the names and contact information for three (3) professional references with your application.

Application review will begin immediately. To ensure consideration, you must submit your application by 11:55 PM Alaska Standard Time on September 29, 2026.

To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

This position is part of a bargaining unit represented by the Coalition of Alaska University Staff for Equity (CAUSE)-UAW.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process.

The University of Alaska is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

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Data Center Technician

Edtech.com's Summary

Data Center Technician Full Description

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