Virginia Tech
Data Management Specialist
🇺🇸 Hybrid - Blacksburg, VA
🕑 Full-Time
💰 $45K - $50K
💻 Development & Advancement
🗓️ October 21st, 2025
Blackbaud
CRM
SQL
Edtech.com's Summary
Virginia Tech is hiring a Data Management Specialist. The role involves extracting and managing data from the Advancement database and CRM to support various university departments by producing accurate lists, reports, and email distributions, as well as assisting with database helpdesk support, data imports, and collaboration with technical teams to enhance system functionalities.
Highlights
- Extract and analyze data from Blackbaud CRM using visual query tools without coding.
- Support departments such as Advancement, Admissions, Student Affairs, Communications, and Marketing by generating lists, rosters, and email distributions.
- Assist with database helpdesk, security compliance, training new hires, and support data integrity processes.
- Perform monthly data imports and validate constituent data during initiatives like Giving Day and duplicates projects.
- Collaborate with the Advancement Technical Team to develop and test database functionalities.
- Required skills include advanced Microsoft Excel proficiency with functions like PivotTables, VLOOKUP, and macros; Microsoft Office suite competency; and experience with large relational databases.
- Preferred qualifications include a bachelor’s degree or equivalent experience, CRM data extraction familiarity, and technical help desk support experience.
- Compensation is between $45,000 and $50,000 annually with eligibility for overtime, working 40 hours per week.
- Applicants must pass a technical Excel assessment and a criminal conviction check.
- The position supports a wide range of university constituents and contributes to Advancement efforts across Virginia Tech’s community.
Data Management Specialist Full Description
Job Description
The Data Management Specialist is responsible for responding to requests from various departments, including Advancement, Admissions, Student Affairs, and College representatives. This involves extracting data from the Advancement database to produce accurate and timely lists, rosters, labels, and export data files while providing courteous service. The specialist also generates email lists for Engagement, Communications and Marketing, Student Affairs, and College or Program representatives to support marketing and engagement emails sent through Advancement’s and the University’s email systems. Extracting data from a CRM involves using various methods to retrieve and export customer information. No SQL or coding required - this role focuses on using Blackbaud CRM’s visual Query Tool to pull and analyze data.
The Data Management Specialist assists in monitoring the database helpdesk to address issues related to database functionality. This includes facilitating database security compliance and training by effectively communicating with new hires throughout their initial training process in a timely and professional manner. This position serves as a backup to the Data Integrity Manager, gaining proficiency in daily processes such as batch review and exception correction before final processing. Additionally, this position also performs monthly data imports using department-provided files and custom import tools, such as Data Loader, and aids in validating incoming constituent information during major Advancement initiatives like Giving Day and the duplicates project.
As needed, the Data Management Specialist collaborates with the Advancement Technical Team to develop, test, and enhance functionality within the Advancement database and its associated reporting tools.
The Data Management Specialist assists in monitoring the database helpdesk to address issues related to database functionality. This includes facilitating database security compliance and training by effectively communicating with new hires throughout their initial training process in a timely and professional manner. This position serves as a backup to the Data Integrity Manager, gaining proficiency in daily processes such as batch review and exception correction before final processing. Additionally, this position also performs monthly data imports using department-provided files and custom import tools, such as Data Loader, and aids in validating incoming constituent information during major Advancement initiatives like Giving Day and the duplicates project.
As needed, the Data Management Specialist collaborates with the Advancement Technical Team to develop, test, and enhance functionality within the Advancement database and its associated reporting tools.
Required Qualifications
Previous administrative or programmatic support experience in a professional environment.
Demonstrated experience working with large relational databases.
Demonstrated experience with computer functions such as data entry, word processing, spreadsheets, electronic mail and internet navigation using the Microsoft Office suite of tools and comfort learning new software tools.
Demonstrated ability to work with a high degree of speed and accuracy, with strong attention to detail.
Ability to work with a wide range of constituencies (internal and external); strong organizational and interpersonal skills.
Advanced proficiency in Microsoft Excel, including complex formulas (PivotTables, VLOOKUP, pivot tables, macro creation, data validation), and the ability to support end users with advanced reporting tasks. An Excel technical assessment will be included in the interview process.
Demonstrated experience working with large relational databases.
Demonstrated experience with computer functions such as data entry, word processing, spreadsheets, electronic mail and internet navigation using the Microsoft Office suite of tools and comfort learning new software tools.
Demonstrated ability to work with a high degree of speed and accuracy, with strong attention to detail.
Ability to work with a wide range of constituencies (internal and external); strong organizational and interpersonal skills.
Advanced proficiency in Microsoft Excel, including complex formulas (PivotTables, VLOOKUP, pivot tables, macro creation, data validation), and the ability to support end users with advanced reporting tasks. An Excel technical assessment will be included in the interview process.
Preferred Qualifications
Bachelor’s degree in a related field or equivalent level of training and or experience.
Demonstrated experience providing technical support in a help desk environment, including troubleshooting software, access, and network issues.
Demonstrated experience extracting and manipulating data from a CRM.
Demonstrated experience providing technical support in a help desk environment, including troubleshooting software, access, and network issues.
Demonstrated experience extracting and manipulating data from a CRM.
Pay Band
3
Overtime Status
Non-Exempt: Eligible for overtime
Appointment Type
Regular
Salary Information
$45,000 to $50,000
Hours per week
40
Review Date
November 16, 2025
Additional Information
Unable to Sponsor Work Visas.
As part of the hiring process, shortlisted candidates will undergo a technical Excel assessment to demonstrate proficiency in advanced functions such as VLOOKUP, INDEX/MATCH, nested IF statements, pivot tables, and data validation.
As part of the hiring process, shortlisted candidates will undergo a technical Excel assessment to demonstrate proficiency in advanced functions such as VLOOKUP, INDEX/MATCH, nested IF statements, pivot tables, and data validation.
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Advancement Human Resources at advhr@vt.edu during regular business hours at least 10 business days prior to the event.
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