Weber State University
Davis & Ogden Campus Technical Support Specialist
Edtech.com's Summary
Weber State University is hiring a Davis & Ogden Campus Technical Support Specialist. This role serves as the first contact for technical issues faced by students, faculty, and staff at the WSU Davis and Ogden campuses, providing support through phone, email, chat, and in-person interactions. The position includes job training, teamwork with other technicians, and requires availability for at least 20 hours per week during specified core hours.
Highlights
- Provide first-point-of-contact technical support for software, network, desktop, and other technical issues
- Support delivered via phone, email, chat, and in-person at both Davis and Ogden WSU campuses
- Training provided; no prior technical experience required
- Works collaboratively within a technical support team
- Must be a current student, working 20-28 hours per week
- Shift schedules are flexible around classes but require availability during core hours (8:30 AM – 12:30 PM, Monday to Friday)
- In-person position alternating between Davis and Ogden campuses with no remote option
- Required qualification: High School diploma or equivalent
- Preferred qualifications: customer service experience and computer troubleshooting skills; preference for current or soon-to-be WSU students
- Hourly pay rate starting at $14.75 with a $0.25 raise after initial training
Davis & Ogden Campus Technical Support Specialist Full Description
Davis & Ogden Campus Technical Support Specialist
Position Details
WSU's Commitment to Equal Opportunity
Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).
Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).
Position Information
Position Title | Davis & Ogden Campus Technical Support Specialist
Requisition Number | H01886P
Position Category | Hourly/Work Study
Campus Location | Weber State University - Ogden, UT
Hours per week | 20-28
Months per year | 12
Alternate work schedule |
Pay Grade |
Salary |
Hourly Pay Rate | $14.75, $0.25 raise after initial training.
FLSA |
Job Summary/Basic Function | This position will provide support as a first point of contact for students, faculty, and staff experiencing technical issues at the WSU Davis and Ogden campuses. Applicant will provide support via phone, email, chat, and in-person to users experiencing software, network, desktop, and other technical issues.
Job training will be provided, so no previous technical experience is required. Position will work in a team environment and with the support of other technicians.
Applicant must be a current student and must be available to work a minimum of 20 hours per week. Shift schedules are flexible to work around class schedules where possible, but we are seeking an applicant that can work during a portion of our core hours (8:30 AM – 12:30 PM M-F). This position is in-person and will alternate between the WSU Davis campus and the Ogden campus with no option for remote or hybrid work schedules.
Required Qualifications | High School diploma or equivalent
Preferred Qualifications | Prefer past customer service experience and computer troubleshooting skills
Prefer currently enrolled students or prospective students that will enroll within one semester
Background Check? | No
Requisition Number | H01886P
Position Category | Hourly/Work Study
Campus Location | Weber State University - Ogden, UT
Hours per week | 20-28
Months per year | 12
Alternate work schedule |
Pay Grade |
Salary |
Hourly Pay Rate | $14.75, $0.25 raise after initial training.
FLSA |
Job Summary/Basic Function | This position will provide support as a first point of contact for students, faculty, and staff experiencing technical issues at the WSU Davis and Ogden campuses. Applicant will provide support via phone, email, chat, and in-person to users experiencing software, network, desktop, and other technical issues.
Job training will be provided, so no previous technical experience is required. Position will work in a team environment and with the support of other technicians.
Applicant must be a current student and must be available to work a minimum of 20 hours per week. Shift schedules are flexible to work around class schedules where possible, but we are seeking an applicant that can work during a portion of our core hours (8:30 AM – 12:30 PM M-F). This position is in-person and will alternate between the WSU Davis campus and the Ogden campus with no option for remote or hybrid work schedules.
Required Qualifications | High School diploma or equivalent
Preferred Qualifications | Prefer past customer service experience and computer troubleshooting skills
Prefer currently enrolled students or prospective students that will enroll within one semester
Background Check? | No
Posting Detail Information
Job Open Date | 01/12/2026
Review Date | 01/14/2026
Job Close Date | 02/12/2026
Open Until Filled |
Quick Link for Direct Access to Posting | https://jobs.weber.edu/postings/25823
Notes to Applicant | To apply, complete the online application, attach a resume, and the names and contact information for three references.
You may also attach an optional cover letter.
If you are hired, please keep in mind that you will need to complete the appropriate documents in payroll prior to being paid.
The screening of applicants will begin immediately.
Starting wage is $14.75 per hour with a $.25/hr raise after initial training.
Review Date | 01/14/2026
Job Close Date | 02/12/2026
Open Until Filled |
Quick Link for Direct Access to Posting | https://jobs.weber.edu/postings/25823
Notes to Applicant | To apply, complete the online application, attach a resume, and the names and contact information for three references.
You may also attach an optional cover letter.
If you are hired, please keep in mind that you will need to complete the appropriate documents in payroll prior to being paid.
The screening of applicants will begin immediately.
Starting wage is $14.75 per hour with a $.25/hr raise after initial training.
ADA Essential Job Function
Physical Activity of this position | Operate, activate, use, prepare, inspect, place, detect, or position. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance.
Physical Requirements of this position | Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or consistently to move objects, including the human body. Sitting most of the time. Walking and standing only occasionally if ever.
Visual Acuity Requirements including color, depth perception and field of vision. | Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading.
The conditions the worker will be subject to in this position. | None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
Physical Requirements of this position | Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or consistently to move objects, including the human body. Sitting most of the time. Walking and standing only occasionally if ever.
Visual Acuity Requirements including color, depth perception and field of vision. | Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading.
The conditions the worker will be subject to in this position. | None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Are you able to work on the Davis campus at least 3 days a week M-F?
(Open Ended Question) - * Are you also able to work at the Ogden campus 1 to 2 days a week?
(Open Ended Question) - * What is your operating system of choice and why? Do you have any experience with Windows, Mac, and/or Linux? Please briefly describe the level of experience you have with each.
(Open Ended Question) - * Please describe an experience you have had troubleshooting a computer or technical problem for someone else. What things did you try and how did you finally resolve the problem?
(Open Ended Question) - * Please describe any previous experience you have working in a customer service environment.
(Open Ended Question) - * Are you a student at Weber State University? If so, what is your major? When is your anticipated graduation date?
(Open Ended Question) - * What is your availability to work during the current semester (days of the week, hours of the day)?
(Open Ended Question) - * What is your availability to work next semester? Please include which days of the week and which hours during the day you would be available.
(Open Ended Question)
Documents Needed to Apply
Required Documents
- Resume
- List of References with Contact Info
Optional Documents
- Cover Letter
3848 Harrison Blvd. Ogden, Utah 84408
(801) 626-6000
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