Ellucian
Deal Desk Analyst
🇺🇸 Hybrid - Reston, VA
🕑 Full-Time
💰 TBD
💻 Other
🗓️ August 28th, 2025
CRM
SaaS
Edtech.com's Summary
Ellucian is hiring a Deal Desk Analyst to support the Global Revenue Team by managing quoting and deal structuring processes. This role involves collaborating with Revenue Operations, Contracts, Finance, and Legal teams to package opportunities, develop pricing strategies, and ensure accurate deal documentation.
Highlights
- Act as primary contact for daily deal support requests from the revenue organization.
- Create and modify sales quotes involving custom pricing and complex contract terms.
- Collaborate with Revenue, Management, Legal, and Finance to align deals with company policies.
- Develop expertise in pricing models and strategic account deal structures, including renewals and upgrades.
- Require experience with CRM or ERP systems handling complex transactions.
- Minimum one year analytical experience in Sales, Revenue, Marketing, or Finance.
- Knowledge of Cloud and SaaS Software and Solutions is highly recommended.
- Proficient in Microsoft Excel for data modeling and analysis.
- Strong written and oral communication skills with a service-oriented approach.
- Compensation details are not provided.
Deal Desk Analyst Full Description
Deal Desk Analyst | Hybrid | Reston, VA
- 2003 Edmund Halley Drive, Reston, Virginia, US, 20191
- Sales
- 6184
- 0%
About Ellucian
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
The Deal Desk Analyst will work cross-functionally with Revenue Operations, Contracts, Finance and Legal teams to provide quoting and deal structuring support to the Global Revenue Team. This Analyst will support the deal process by working with internal teams on opportunity packaging and pricing; providing account management and deal strategy support; and communicating to both internal and external customers. Successful candidates in this role will have issue identification and resolution experience and have an extremely high bar for customer service. We seek a person who thrives on being organized and highly adaptive, has a high emotional IQ, and is extremely detail oriented in our fast paced and fluid environment.
Where you will make an impact
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
The Deal Desk Analyst will work cross-functionally with Revenue Operations, Contracts, Finance and Legal teams to provide quoting and deal structuring support to the Global Revenue Team. This Analyst will support the deal process by working with internal teams on opportunity packaging and pricing; providing account management and deal strategy support; and communicating to both internal and external customers. Successful candidates in this role will have issue identification and resolution experience and have an extremely high bar for customer service. We seek a person who thrives on being organized and highly adaptive, has a high emotional IQ, and is extremely detail oriented in our fast paced and fluid environment.
Where you will make an impact
- Serve as the main point of contact for day to day deal support requests from the revenue organization.
- Create and edit sales quotes with custom pricing and complex terms.
- Work with the Revenue team, Management, Legal and Finance to ensure negotiated deals are documented properly and in alignment with Ellucian’s policies.
- Create quotes, schedules and amendments that reflect product upgrades, maintenance renewals, and add-ons which may include cumulative discounting structures – you will become the subject matter expert on the nuances of Strategic/Enterprise level customer accounts.
- Develop an in-depth understanding of Ellucian’s pricing models.
What you will bring
- You’ve worked with transactions of varying degrees of complexity using a CRM or ERP system.
- A minimum of 1 years experience in an analytical role within one or more of the disciplines of Sales, Revenue, Marketing, or Finance
- Ability to analyze & recommend the best course of action for complex pricing & licensing situations.
- Knowledge of Cloud and SaaS Software and Solutions is highly recommended.
- Expert knowledge of Microsoft Excel and prior experience with modeling and analysis.
- Experience creating customer/prospect proposals.
- Possess excellent written and oral communication skills.
- Proactive, creative, and results oriented individual.
- Experience in data analysis, modeling, or financial analysis to support revenue growth.
- Willing to go the extra mile with a strong work ethic; self-directed and resourceful.
- Service Minded - delivering customer and partner support like you expect to receive it; with excellence.
- Flexible - Experience working varied hours to accommodate volume fluctuations caused by sales cycles, seasonality, and emergencies.
What makes #Ellucianlife
- Comprehensive health coverage: medical, dental, and vision
- Flexible time off
- Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
- 401k w/ match & BrightPlan - to help you save for the future
- Parental Leave
- 5 charitable days to support the community that supports us
- Telemedicine
- Wellness
- Headspace Care (mental health)
- Wellbeats (virtual fitness classes)
- RethinkCare & Wellthy– caregiver supporq
- Diversity and inclusion programs which provide access to internal employee resource groups
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:
- Education Assistance Program
- Professional development opportunities
#LI-AC1
#LI-HYBRID
At Ellucian, we believe in the “power of together.” We embrace an inclusive workplace, and believe that our differences help inspire a culture of acceptance that makes our company more collaborative and innovative. We’re proud to provide equal employment opportunities for job applicants and for our employees, and we are committed to providing a process and an environment that is free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), and other legally protected classifications. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. To enable employees to perform essential functions of their positions and to offer applicants a meaningful opportunity to be considered for positions, we also provide reasonable accommodations to qualified employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, the information in this posting will be supplemented accordingly. Additionally, we are aware of fake applicant schemes and have rigorous internal processes in place to mitigate such risk and inform proper authorities of any such instances that arise.
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