Digital Experience and Support Specialist

🇺🇸 Dayton, OH

🕑 Full-Time

💰 TBD

💻 Information Technology

🗓️ November 11th, 2025

ITIL WCAG

Edtech.com's Summary

University of Dayton is hiring a Digital Experience and Support Specialist to manage web content tools, support the university's content management and intranet systems, and provide training and guidance to campus web contributors. The role focuses on ensuring digital spaces are accessible, consistent, and engaging while serving as a key contact for system updates and best practices.

Highlights

Manage campus-wide web content tools and support Cascade CMS and Porches intranet systems
Develop and distribute general campus communications
Provide training on web accessibility, content creation, and CMS use to campus contributors
Ensure compliance with web accessibility standards (WCAG)
Strong understanding of website user experience principles and content management systems
Minimum qualification: Bachelor’s degree or 5 years relevant experience
Preferred skills include familiarity with Cascade CMS, HTML knowledge, and ITIL Foundations certification
Experience writing for online audiences and managing websites
Ability to re-prioritize projects and strong organizational skills
Knowledge of and sensitivity to Catholic Marianist work environment