Digital Product Specialist, University Communications

🇺🇸 Hybrid - Buffalo, NY 🕑 Full-Time 💰 $65K - $70K 💻 Communications 🗓️ June 3rd, 2026

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Edtech.com's Summary

University at Buffalo is hiring a Digital Product Specialist, University Communications. This role manages and supports the university's enterprise digital platforms, including content management systems and crisis communication tools, while developing training materials and producing analytics reports to optimize digital experiences for campus users.

Highlights

Provide platform operations support and help request triage for UB's content management system (UBCMS) and other digital tools.
Develop and maintain training materials, documentation, and user communications to promote scalable platform adoption.
Support designated crisis communication tools, processes, and readiness activities.
Conduct accessibility, search, and quality monitoring through recurring checks and stakeholder coordination.
Produce and maintain analytics reports and dashboards, supporting consistent measurement practices.
Require working knowledge of digital platforms such as content management systems, analytics tools (e.g., GA4, Looker Studio), search tools, and accessibility tools.
Bachelor’s degree plus two years of relevant experience or equivalent combination of education and experience.
Strong communication skills to clearly document and explain complex information to non-technical audiences.
Salary range: $65,000 - $70,000 per year.
Collaborate with University Communications and campus partners to ensure usability and reliability of digital communication tools.