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University of Toledo

Direct Service Provider

🇺🇸 Toledo, Ohio 🕑 Part-Time 💰 $20 per Hour 💻 Enrollment 🗓️ August 31st, 2026
Enrollment Financial Aid Registrar

Edtech.com's Summary

University of Toledo is hiring a Direct Service Provider. The role advocates for students by helping them navigate financial aid, registration, admissions, billing, and other campus processes. This position responds to in-person, phone, and email inquiries while resolving registration, enrollment, and account issues.

Highlights
  • Advocate for students by removing barriers across financial aid, registration, admissions, and billing processes.
  • Respond to in-person, phone, and email inquiries from students.
  • Process registrations, drops, withdrawals, transcript requests, and enrollment certifications.
  • Evaluate financial aid eligibility and student account issues.
  • Advise students on military education benefits and related policies and procedures.
  • Coach students toward resolving their own concerns and next steps.
  • Bachelor's degree or five years of direct customer service experience in financial aid, registration, or student accounts.
  • Starting hourly pay of $19.66.