Director Account Executives (SMB)

Edtech.com's Summary

KnowBe4 is hiring a Director Account Executives (SMB). This role involves managing and coaching a team of Account Executives to achieve monthly sales quotas by targeting new business and reactivating lapsed accounts. The Director will oversee pipeline management, sales forecasting, and apply advanced sales techniques to meet revenue goals.

Highlights

Manage and coach a team of 8-12 Account Executives to develop sales skills and meet quotas.
Monitor sales statistics and maintain accurate team pipeline and forecasting.
Assist the sales team with deal closing, objection handling, and reactivating dark deals.
Implement training or disciplinary actions to improve team performance.
Provide input on hiring, firing, and promotions within the sales team.
Preferred qualifications include a Bachelor's degree and 2+ years of management experience.
Experience in SaaS sales and proficiency with Gmail, Google Docs, MS Office, and web browsers is preferred.
Strong leadership, communication, time management, and sales skills are required.
Offers company-wide bonuses, referral bonuses, adoption and tuition assistance, certification reimbursements, and a modern work environment.
Positions open for candidates in the greater Tampa Bay area.

Director Account Executives (SMB) Full Description

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Clearwater positions open to candidates located in greater Tampa Bay area.

The Director Account Executives (Mid Market) is responsible for managing a team of Account Executives and maximizing all sales opportunities they are assigned. More specifically, this position will ensure that subordinates are meeting and/or exceeding their monthly sales quota by targeting new business as well as reactivating dark (lapsed) customer accounts. In addition, this position will work to employ best in class sales techniques to ensure the sales team delivers on its revenue goals on a monthly, quarterly and annual basis.

Responsibilities:

Manage and coach a team of 8-12 Account Executives to develop a strong team of world class sales professionals
Monitor the statistics for the Account Executives within the assigned territory
Maintain an accurate pipeline for your team and conduct weekly pipeline reviews with all of your Account Executives to ensure forecast accuracy and sales goal achievement
Coach and support the Account Executives by assisting with closing deals by tags, handling customer objections, reactivating dark deals, and handling coaching plans and drilling as needed to improve skills
Maintain accurate reporting and pipeline management
Prioritize the workload and direct the activities of Account Executives
Identify areas of improvement and suggest/execute training and/or disciplinary actions to increase production
Be an expert on closing, negotiating, prospecting and other sales techniques that are necessary to be a top performer and consistently achieve sales quota
Handle day to day needs of the sales team they manage
Provide genuine recommendations as to the hiring, firing, disciplining, and promoting of subordinate employees to which the organization gives significant weight

Qualifications:

Bachelorâs Degree is preferred
2+ years management experience preferred
SaaS sales background preferred
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Leadership skills required
Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle
Strong verbal and written communications
Excellent time management and organization skills

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

Original Job Description

Clearwater positions open to candidates located in greater Tampa Bay area.

Responsibilities:

Manage and coach a team of 8-12 Account Executives to develop a strong team of world class sales professionals
Monitor the statistics for the Account Executives within the assigned territory
Maintain an accurate pipeline for your team and conduct weekly pipeline reviews with all of your Account Executives to ensure forecast accuracy and sales goal achievement
Coach and support the Account Executives by assisting with closing deals by tags, handling customer objections, reactivating dark deals, and handling coaching plans and drilling as needed to improve skills
Maintain accurate reporting and pipeline management
Prioritize the workload and direct the activities of Account Executives
Identify areas of improvement and suggest/execute training and/or disciplinary actions to increase production
Be an expert on closing, negotiating, prospecting and other sales techniques that are necessary to be a top performer and consistently achieve sales quota
Handle day to day needs of the sales team they manage
Provide genuine recommendations as to the hiring, firing, disciplining, and promoting of subordinate employees to which the organization gives significant weight

Qualifications:

Bachelorâs Degree is preferred
2+ years management experience preferred
SaaS sales background preferred
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Leadership skills required
Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle
Strong verbal and written communications
Excellent time management and organization skills

Our Fantastic Benefits

Note: An applicant assessment and background check may be part of your hiring procedure.

No recruitment agencies, please.

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Director Account Executives (SMB)

Edtech.com's Summary

Director Account Executives (SMB) Full Description

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