Bright Horizons logo

Bright Horizons

Director, Change & Organizational Development

🇺🇸 Hybrid - Newton, MA

🕑 Full-Time

💰 TBD

💻 Project Management

🗓️ May 28th, 2025

Edtech.com's Summary

Bright Horizons is hiring a Director, Change & Organizational Development. The role involves planning and implementing organizational development, effectiveness, and change initiatives while collaborating with talent management and learning teams to support a talent strategy. The director provides thought leadership and tools to implement change initiatives effectively.
 
Highlights 
  • Conduct organizational needs analyses and design data-driven solutions.
  • Collaborate with HR business partners and leaders on organizational opportunities.
  • Support the development and evaluation of frameworks to improve employee experience.
  • Develop change management strategies and frameworks.
  • Build relationships across businesses and HR for effective collaboration.
  • Requires a Bachelor’s Degree in relevant fields and 5 years of experience in change management.
  • Certification in Change Management methodologies like Prosci is desired.
  • Includes benefits such as medical, dental, vision insurance, and 401(k) retirement plan.

Director, Change & Organizational Development Full Description

Director, Change & Organizational Development - Hybrid Newton, MA

Newton, Massachusetts, United States of America, 02459
Corporate
Full time
  
Reporting to the VP of Talent and Change Management, the Director of Organizational Development and Change will play a key role in the planning and implementation of Organizational Development, Organizational Effectiveness, and Change initiatives at Bright Horizons. The individual will collaborate with their Talent Management and Learning colleagues to build the frameworks that support an enterprise Talent strategy. The individual will also provide thought leadership, tools, and resources to successfully implement large-scale change initiatives at Bright Horizons.

This Hybrid role requires in-person work 3 days a week at our Newton, MA headquarters. 

Bright Horizons is trusted by families and employers around the world for high-quality childcare and early education, back-up care, and workplace education. We partner with some of the world’s best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

Responsibilities
  • Conduct organizational needs analyses and design data-driven solutions to address issues impacting organizational performance and effectiveness
  • Collaborate with HRBPs and business leaders on organizational design and development opportunities, including organizational redesign efforts, fostering high performing teams, and managing change
  • Support the design, development, implementation, and evaluation of programs and frameworks that improve employee experience and engagement and identify solutions to address organizational capability gaps
  • Develop effective change management strategies and frameworks to ensure successful implementation of large scale change. This includes partnering with stakeholders to set clear expectations and deliverables; creating templates and tools to conduct impact analyses and build change and communication plans; and identifying the training and reinforcement interventions to ensure successful adoption.
  • Develop exceptional relationships and strong lines of communication across all businesses and the HR Function to allow for effective, on-going collaboration.

Minimum Job Requirements
  • Bachelor’s Degree required in Human Resources, Organizational Development and/or Effectiveness, Industrial or Organizational Psychology
  • 5 years professional experience in a change management role focused on shifting mindsets and behaviors to achieve results and Strategic design, development, and implementation of organizational development

Additional Job Requirements
  • Proven ability to influence, coach and mentor others in Organizational Development and Change Management 
  • Strong communication skills and facilitation skills in a variety of settings 
  • Ability to work effectively with business leaders and influence key stakeholders without formal authority 
  • Certification in Change Management methodologies (e.g., Prosci) is desired but not required 
  • Strong business acumen, problem solving, and decision-making ability. 
  • Ability to anticipate situations, stay ahead of trends and develop impactful organizational effectiveness solutions. 
  • Must be a self-starter with strong execution skills 

At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position. 

Benefits: 
Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements: 
  • Medical, dental, and vision insurance 
  • 401(k) retirement plan 
  • Life insurance 
  • Long-term and short-term disability insurance 

Life at Bright Horizons:

Our people are the heart of our company. Because we’re as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.