KIPP Foundation
Director, Development Operations and Strategy
🇺🇸 Hybrid - New York, NY
🕑 Full-Time
💰 $120K - $145K
💻 Operations
🗓️ December 28th, 2025
CRM
Salesforce
Edtech.com's Summary
KIPP is hiring a Director, Development Operations and Strategy. This leadership role within the Development Department involves driving strategic initiatives and operational efficiency to support fundraising success and contribute directly to KIPP NYC's financial health and long-term impact. The Director manages CRM data quality, generates analytics to guide strategy, oversees budgeting, and partners cross-functionally to optimize development operations.
Highlights
- Lead strategic planning and execution for the Development Department's annual operating plan and revenue budgets.
- Manage CRM database (Salesforce) ensuring accurate data entry, reporting, and donor engagement activities.
- Generate dashboards, revenue reports, and analytics to support fundraising goals and department growth.
- Coordinate donor acknowledgment and stewardship to enhance donor relations.
- Identify and implement process improvements to streamline workflows and development operations.
- Collaborate with Finance and Information Systems teams on budget management, auditing, and system enhancements.
- Minimum 5-7 years experience in development operations, project management, or strategic planning within nonprofit philanthropy.
- Advanced proficiency in Salesforce, Excel, PowerPoint, and data management tools.
- Strong skills in managing multiple initiatives with emotional intelligence, problem-solving, and data-driven decision-making.
- The salary range is $120,000 to $145,000, with comprehensive benefits including paid parental leave, PTO, retirement plan with match, and medical/dental/vision coverage.
Director, Development Operations and Strategy Full Description
Company Description
About the Organization
KIPP Public Schools is a national network of tuition-free public charter schools that prepares students with the skills and confidence to create the future they want for themselves, their communities, and us all. We are a network of 279 schools, nearly 16,500 educators, and nearly 190,000 students and alumni.
Our mission: Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world.
Our vision: Every child grows up free to create the future they want for themselves and their communities.
The KIPP Foundation is a nonprofit organization that supports KIPP public charter schools across the country. The KIPP Foundation helps to develop outstanding educators to lead KIPP schools; provides tools and resources for excellent teaching and learning; promotes innovation; and facilitates the exchange of insights and ideas across KIPP and other public schools and organizations.
About Our Values:
Excellent Results for Students: We value results over effort and know that our work is not finished until all students thrive. We maintain high expectations for self, team, and students. We drive outcomes by operating with agility, removing barriers, differentiating support, and prioritizing student-centered solutions—especially for those at the margins.
Collective Impact: We are one team. We win together. We embody a one-team mindset by working collaboratively across teams, aligning goals, and leveraging the strengths of all teammates. We build trust-based relationships and ensure inclusive decision-making by engaging those closest to the work. We provide clarity through simple, repeatable systems and goals that enable transformational outcomes.
Courageous Action: Our belief in what we can achieve is unwavering, fueling our optimism and commitment to overcome any challenge. We demonstrate an unwavering belief in students' potential and a commitment to addressing systemic inequities. We approach challenges with resilience, a solutions-focused mindset, and adaptability. We foster a psychologically safe environment centered on trust and accountability where feedback is encouraged. We leverage data to reflect on progress, own setbacks, celebrate successes, and continuously improve to maximize impact.
Job Description
About The Position
KIPP Foundation’s Development department is responsible for advancing organizational strategy through revenue generation and strategic partnerships and drives the support to fuel KIPP’s work. The team is a tight-knit, energetic, and passionate group that ensures the KIPP Foundation can provide current and future KIPP schools with the programmatic support and resources necessary to help students in underserved communities get to and through college.
The Director of Development Operations and Strategy – NYC is a key leadership role within the Development Department. The main responsibilities include leading strategic initiatives and driving operational efficiency to achieve fundraising success. This role reports to the Vice President, Regional Development and will work to directly contribute to KIPP NYC’s financial health and long-term impact. The Director will help ensure that the department meets its financial/non-financial goals by ensuring the quality and integrity of the data in our CRM database (Salesforce) and generating analytics to drive impact and optimize departmental strategy, operations and growth. The ideal candidate will have a strong background in strategic planning, program management and systems development.
Additional key duties and responsibilities of the Director of Development Operations and Strategy include but may not be limited to 1) leading the creation of and implementation of the Department’s overall strategic and annual operating plan, 2) determining key success metrics for development activities, 3) spearheading and overseeing special projects as directed by the Vice President, Regional Planning, and 4) working closely with the VP to create and manage the Development Office budget, and 5) partnering with the Finance department on reconciliation and audit activities.
Responsibilities
Development Operations
- Partner closely with the VP of Regional Development – NYC and development team to ensure smooth coordination and execution of regional fundraising initiatives
- Coordinate and oversee giving and donor-engagement activity into CRM database; work closely with colleagues to ensure comprehensive data capture
- Partner with team members and network to gather requirements for generating dashboards, lists and revenue reports
- Coordinate revenue tracking, ensuring all financial data is accurate, current, and reconciled with finance and accounting teams
- Proactively propose new reports, dashboards, analysis and other data visualizations to support goals
- Coordinate donor acknowledgement letters in a timely manner to support donor stewardship
Project Management
- Lead strategic planning for department and revenue budgets, annual goal-setting and DevCom calendar
- Coordinate and manage planning and execution for annual appeals, donor stewardship materials and development communications
- Assist in the development of presentation materials for internal and external audiences, e.g. prospects, donors, senior leadership, board, etc.
- Lead “best practices” database and processes training for Development team
- Provide high-level administrative support to the Development Team and VP as needed
System and Process Improvement
- Continuously identify and implement process improvements to enhance efficiency, team workflows and streamline development operations
- Partner with Information Systems team in advising on Salesforce enhancements and other development tools to better drive team activity
- Coordinate cross-departmentally, particularly with finance to ensure accurate financial reporting on grants and donations and with schools to coordinate stewardship and volunteer activities
- Establish standard operating procedures and resources for centralized knowledge management
Skills and Mindsets
- Mission & Student Focus: Demonstrates passion and commitment to KIPP’s mission and possesses the desire and ability to uphold KIPP’s core values (Focus on Excellent Results, Collective Impact, and Courageous Action)
- Self Management: Demonstrated record of setting ambitious goals and achieving them with consistency. Invests in developing teammates’ skills and mindsets to address gaps in achieving team growth; determines what quantitative and qualitative data are most relevant to their goals and supports the team in creating and monitoring systems for collecting, reviewing, and acting upon data to drive outcomes; able to monitor progress, communicating status to the right stakeholders and adjusting plans and use of time to ensure systems are yielding desired outcomes.
- Effective Work Management: Sets a clear vision for new or complex bodies of work. Develops and implements agile project plans, navigating difficult situations or conflicts while maintaining effective relationships with all stakeholders; creates and ensures systems are in place for knowledge management.
- Process Management: Able to build and align goals and project plans with organization priorities; leverages relevant organizational processes and systems to execute work; can build and maintain knowledge management systems; effectively develops and codifies processes to ensure efficiency, alignment with organizational processes, and to improve work quality.
- Problem Solving: Addresses the root of problems and removes obstacles from work. Understands how solutions may unearth other obstacles further downstream. Shows initiative in generating and recommending ideas and solutions within their own workstreams. Anticipates risks and develops proactive solutions that support their team.
- Data-Driven Actions & Decisions: Efficiently defines the right metrics to evaluate work and ensures critical team actions, decisions, and recommendations are driven by data; effectively works with team to resolve issues around data to ensure sound data-informed decisions.
Qualifications
Experience and Qualifications
- Minimum of 5-7 years experience in development operations, project management, strategic planning or a similar role in nonprofit philanthropy
- Demonstrated success advancing multiple initiatives simultaneously with focus and rigor, while leading with thoughtfulness, emotional intelligence and respect for others
- Strong experience in database management (Salesforce), project management and financial tracking
- Advanced proficiency in Salesforce or comparable CRM systems, Excel, PowerPoint, and data management tools.
- Experience building and scaling operations in high-growth, entrepreneurial environments
- Familiarity with the NYC/ philanthropic landscape and experience supporting philanthropic efforts in education, social service and/ or nonprofit sectors preferred
Additional Information
Work Conditions
- Full-Time position based in KIPP NYC’s Manhattan office with a hybrid schedule.
- Minimal travel required (less than 10%).
- Occasional evening and weekend work required for special events and fundraising activities.
- Job Type: Full time, Exempt
Location
KIPP NYC / KIPP Foundation Manhattan Office with a hybrid schedule.
Compensation and Benefits
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, and relevant experience. The salary range for this position is [$120,000-$145,000]. In addition, KIPP Foundation provides a variety of benefits to employees, including:
- 25 holidays for + 18 days additional flexible PTO days (flexible PTO increases to 23 days for years 3 and 4 and to 28 days for years 5+).
- 100% paid parental leave
- 100% coverage of the premium for employee and 75% for employee + family medical/dental/vision plans.
- Wellness benefits such as fitness reimbursements, discounted tickets to theme parks/attractions, backup care support for children and adults/elders, and our employee assistance program
- Finance Security benefits include such as a 401K retirement plan with 4% match, employer-sponsored legal plans, life/disability insurance, and flexible spending accounts
KIPP Foundation embraces the opportunity to build a workforce that reflects the diversity of the students and communities with whom we work and the world around them. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
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