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College Board

Director, K-12 Strategic Account Manager (Must reside in Michigan)

🇺🇸 Remote - MI

🕑 Full-Time

💰 $80K - $111K

💻 Customer Success

🗓️ August 7th, 2025

CRM K-12 Salesforce

Edtech.com's Summary

College Board is hiring a Director, K-12 Strategic Account Manager. This role involves managing partnerships with schools, districts, state agencies, and associations in Michigan and a second assigned state to promote College Board programs. The director develops and executes strategic plans, builds strong relationships with K-12 leaders, analyzes data to guide recommendations, and supports program implementation to expand student access.

Highlights
  • Develop and execute state and district partnership strategies to promote College Board programs like SAT Suite, AP, and BigFuture.
  • Build and maintain relationships with key decision-makers in schools, districts, and state agencies.
  • Analyze data trends to create personalized, data-driven solutions and strategic plans.
  • Manage implementation of state contracts and support models.
  • Lead workshops and professional development for K-12 educators.
  • Use Salesforce CRM for account management and project tracking.
  • Minimum 8 years relevant experience, preferably in education assessment, curriculum, or student achievement initiatives.
  • Strong communication, data analysis, and organizational skills; proficiency with Microsoft applications.
  • Willingness to travel extensively (about 40%) and hold a valid driver’s license.
  • Bachelor’s degree required; experience with CRM systems like Salesforce preferred.
  • Compensation range: $80,000–$111,000, adjusted by location and experience.

Director, K-12 Strategic Account Manager (Must reside in Michigan) Full Description

Director, K-12 Strategic Account Manager (Must reside in Michigan)
Remote - Michigan
Full time

Director, K-12  
College Board – State & District Partnerships 
Location: REMOTE, but must live in Michigan 
Type: This is full-time role 
 
About the Team 
The State and District Partnerships (SDP) team at College Board is a dynamic and high-energy group dedicated to expanding opportunities for students by collaborating with educators in high schools, school districts, and state departments of education. Our team is committed to promoting the use of College Board programs and services, including the SAT Suite of Assessments, Advanced Placement (AP), and BigFuture. Our division is relentless in our pursuit of increasing the number of students who have access to these programs and ensuring our partners have the supports they need to implement them effectively.   
 
About the Opportunity  
As a Director of K–12, Strategic Account Manager, you are a key member of the team that supports College Board partnerships across the Midwest Region, including the vibrant and diverse educational landscape of Michigan and a second state territory, as assigned. You are directly responsible for managing relationships with key stakeholders at schools, districts, state agencies, and/or associations within your assigned territory.  Your ability to build deep and meaningful relationships within this community plays a critical role in the region’s and the division’s ability to meet goals related to expanding access to College Board programs. When K-12 leaders in your territory have the information they need to select and implement College Board programs that will best serve their students, it’s because of your expertise, clear communication, ability to analyze and distill data, and skill to build strategic partnership plans that advance student success.   
 
In this role, you will: 
Develop Strategy and Approach to Partnerships with Districts and/or States (50%) 
  • Proactively apply understanding of full K-12 educational landscape in your assigned territory or state to develop & execute a state or district strategy plan in consultation with regional leadership and cross-divisional partners 
  • Consistently build and maintain account management planning processes and business review with each assigned account 
  • Deeply understand state and district-specific opportunities and problems to provide data-driven, personalized solutions that meet state and district needs, with the goal of maintaining and growing business across your assigned territory 
  • Independently analyze and identify data trends in assigned territory to develop recommendations for strategy that align to the larger state and regional goals 
  • Independently develop and execute account strategies balancing a growth orientation with a focus on service-model implementation 
  • Work in partnership with regional staff members on strategies for increasing volumes, driving growth and ensuring the appropriate training and implementation plans are executed 
  • Develop and deliver a secure sales pipeline by strategically aligning data to College Board programs and services to the needs of states and districts 
  • Plan and conduct in-depth workshops and professional development programs for K-12 constituent groups 
  • Manage implementation of state contracts and service or support models when applicable 
 
Manage Complex External Relationships and Internal Relationships (30%) 
  • Build and maintain strong relationships with appropriate contacts and decision-makers at external organizations, districts, or key state agencies including superintendents or other key leaders to drive adoption across states and key districts  
  • Partner with colleagues both within region and across SDP to strengthen collective work (e.g., identify interdependencies and strategic opportunities) 
  • Based on your portfolio, provide coaching and support to junior staff members on account strategy 
 
Execute Internal Processes & Manage Regional Projects (20%) 
  • Utilize Salesforce CRM for account management, to monitor progress toward goals, to manage state or district account plans, and for proactive opportunity and task management 
  • Lead or manage divisional or regional projects assigned by leadership 
 
About You 
You have: 
  • At least 8 years of relevant and progressive experience in education or a related field; direct experience in assessment, curriculum, or student achievement initiatives strongly preferred 
  • A passion for expanding educational and career opportunities and mission-driven work 
  • Authorization to work in the United States for any employer 
  • Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively. 
  • Clear and concise communication skills, written and verbal, including developing and leading presentations, and ability to analyze and succinctly summarize key data points to present key findings to constituents 
  • A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. 
  • A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. 
  • A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success. 
  • Strong organization and prioritization skills and the proven ability to move forward multiple time-sensitive projects in concert, both independently and as a member of the team   
  • Strong computer literacy, including Microsoft applications 
  • A willingness & ability to travel extensively, at least 40% but may vary based on territory assignment  
  • A valid driver’s license and willingness to drive 
  • A Bachelor’s degree  
  • Authorization to work in the United States 
  • Experience using customer relationship management system like Salesforce (preferred) 
 
About Our Process 
Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. 
 
What We Offer 
At College Board, we offer more than just a paycheck—we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. 
A Thoughtful Approach to Compensation 
  • The hiring range for this role is $80,000–$111,000. 
  • Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. 
  • We aim to make our best offer upfront—rooted in fairness, transparency, and market data. 
  • We adjust salaries by location to ensure fairness, no matter where you live. 

You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more. 

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