Edtech.com's Summary

Unitek Learning is hiring a Director of Admissions. The role involves leading and managing the Admissions team to meet enrollment goals, overseeing staffing and scheduling, implementing marketing initiatives, and collaborating with departments to enhance student recruitment and service quality.

Highlights

Lead recruitment, training, supervision, and motivation of Admissions Representatives and staff.
Evaluate admissions calls and interviews regularly and conduct performance reviews.
Monitor and respond to public reviews and mystery shops to maintain standards.
Track enrollment progress and provide coaching to potential future leaders.
Collaborate with Financial Aid and campus management to meet admissions goals.
Plan and execute campus events such as open houses and orientations.
Ensure administration of staffing schedules for full coverage during operational hours.
Use CRM, CampusVue, and MS Office proficiently for admissions management.
Require minimum four years direct enrollment management experience and preferred bachelor’s degree.
Offer includes medical, dental, vision benefits, paid vacation and holidays, life insurance, leadership training, and tuition assistance.

Director of Admissions Full Description

Director of Admissions

Reno, NV, USA
Full-time
Type of Position : Campus

Company Description

As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.

Job Description

This position will ensure the Admissions team meet pre-set goals and performance standards for the continued success of the campus. The Director of Admissions will monitor employee staffing levels, lead flow, planning and implementing local area marketing initiatives with the Marketing team.

Job Responsibilities:

Recruit, train, manage, supervise and motivate Admissions Representatives and support staff
Ensures that phone calls are evaluated for each Admissions Representative biweekly and interviews are evaluated for each Representative once monthly. Conduct Professional Standards evaluations on a quarterly basis. Conducts annual and semi-annual performance reviews of each employee reporting to Admissions. Works with peer departments to ensure overall success of the campus by delivering excellent customer service and student experience
Observes interviews and listens to phone calls to provide feedback and coaching to ensure successful performance
Reviews all inbound recorded calls within 72 hours to ensure accurate lead entry and proper handling of calls by front desk
Ensure staffing schedules/shifts are arranged to ensure full coverage for inbound leads during hours of operation
Monitor and respond appropriately to public reviews and mystery shops
Track, monitor and report on progress toward start goals
Coaches and develops Admissions Representatives identified as potential leaders to prepare for future admissions director roles
Works with the campus management team to ensure adequate resources to meet admissions goals. Reviews daily and weekly performance with admissions standards. Submits reports, forecasts and other documents as required accurately and on time
Work closely with Financial Aid department to hold STITCH/GAP meetings in order to maintain excellent customer service and interview to start performance
Works with the campus Executives and Regional Directors to periodically assess whether or not admissions policies and procedures are meeting the goals of the campus
Plans and conducts campus-based events like open houses, orientations etc.
Conduct daily standups and weekly team meetings to build team cohesiveness, review progress toward goals, policies and procedures, best practices
Correspond with prospective students, applicants, and others seeking information on admissions standards
Provides input for budgets, training meetings, campus facilities, etc.
Ensure that business professional dress code is followed by all Admissions staff members Monday through Friday
Completes other projects and duties as assigned
Must have high integrity, solid business acumen including numerical and analytical ability
Must be reliable and presentable as a leader on the campus in a department with student-facing duties
Provides guidance throughout the admissions process
Has high energy and is committed team player with excellent leadership capabilities; must have ability to train and develop subordinates
Familiarity with CRM, CampusVue and Proficient in MS Office
Superior verbal and written communications skills
Fast paced, dynamic and collaborative team environment, internally and externally

Qualifications

Education, Experience, Knowledge, Skills and Abilities:

Bachelor’s degree preferred.
Must have a proven admissions track record with a minimum of four years with direct enrollment management experience
Demonstrated proficiency with enrollment management practices
Must possess strong organizational skills, leadership, development and implementation skill
Ability to multi-task, excellent written and verbal communication skills; communicate effectively with individuals of diverse socio- economic and multi-cultural backgrounds; respect and ethics required

Additional Information

We Offer:

Medical, Dental and Vision starting the 1st of the month following 30 days of employment
2 Weeks’ starting Vacation per year. Increasing based on years of service with company
12 paid Holidays and 2 Floating Holiday
Company Paid Life Insurance at 1x’s your annual salary
Leadership development and training for career advancement
Tuition assistance and Forgiveness for you and your family up to 100% depending on the program

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Director of Admissions

Edtech.com's Summary

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