Edtech.com's Summary

Johnson & Wales University is hiring a Director of Admissions for the Charlotte Campus. The role involves providing strategic and operational leadership for student recruitment, admission selection, and enrollment, developing a data-informed admissions plan aligned with university goals, and overseeing admissions staff, events, and budget to enhance enrollment pipelines and improve student conversion and yield.

Highlights

Develop and implement annual and multi-year campus admissions and recruitment plans to meet enrollment goals.
Collaborate with Enrollment Management leadership and university marketing to create data-informed strategies and campaigns.
Analyze enrollment data to forecast and adjust recruitment efforts.
Manage admissions operations, ensuring accurate application processing and maintaining quality controls.
Oversee and improve admissions CRM systems, workflows, communications, and reporting.
Build recruitment relationships with high schools, counselors, employers, alumni, and community partners.
Ensure compliance with laws, regulations, accreditation standards, and university policies regarding admissions and data privacy.
Prepare and monitor the admissions departmental budget.
Supervise and develop admissions department staff and student employees, managing performance and professional growth.
Required qualifications include a bachelor's degree, admissions CRM proficiency, leadership experience in college admissions or enrollment management, and a valid U.S. driver’s license.

Director of Admissions, Charlotte Campus Full Description

Director of Admissions, Charlotte Campus

Apply now

Job no: 11251
Work type: Full Time
Location: Charlotte, North Carolina
Categories: Staff/Administration, Admissions, Calendar Year (12-Month), Campus Based

Summary

Provides strategic and operational leadership for recruitment, admission selection, and enrollment for students at the Charlotte Campus. Develops and executes a data-informed campus admissions plan aligned with university objectives; oversees admissions staff, events, and budget; and partners across the campus and university to strengthen enrollment pipelines, improve conversion and yield, and deliver a positive prospective-student experience

Essential Job Functions

Creates and implements annual and multi-year campus admissions and recruitment plans, events. Application activity and yield initiatives, to achieve campus enrollment goals; establishes milestones and monitors progress throughout the enrollment cycle
Collaborates with others on the Enrollment Management leadership Team to develop a universitywide, data-informed territory management strategy
Serves on the enrollment management leadership team and the Charlotte Campus leadership team; advises leaders on admissions performance, market conditions, enrollment trends, risks, and opportunities
Collaborates with university admissions and university marketing to develop, execute, successful marketing strategies and campaigns using approved print, email, web, text, phone, social media, and other channels
Analyzes enrollment data and recruitment effectiveness to forecast enrollment and adjust recruitment plans, as necessary
Manages admissions operations to maintain timely, accurate, and consistent processing of admissions applications and related materials, application review and admissions decisions; establishes service standards, quality controls, and escalation protocols
Oversees effective use and continuous improvement of the admissions CRM and other systems, including workflows, communications, data integrity, reporting, integrations, and user adoption, in collaboration with university admissions and information technology
Coordinates campus admissions activities with those of other campus and university departments and the admissions representative network to provide a coordinated student experience from inquiry through enrollment
Builds and maintains recruitment pipelines and relationships with high schools, school counselors, employers, alumni, and other university and community partners; represents the university at recruitment and professional events
Maintains campus admissions practices, communications, records, and decisions comply with applicable laws, regulations, accreditation standards, and university policies, including requirements related to student records and data privacy
Prepares and monitors departmental budget
Supervises and develops the department staff, facilitating professional opportunities to improve individual capability and managing performance against job accountabilities, department goals and established university, campus and department policies and procedures
Supervises and manages student employees, as necessary, to enhance their academic and professional development
Performs other duties as assigned

Required Qualifications

Minimum of a bachelor's degree
Moderate amount of progressively responsible experience working in college or university admissions, recruitment or enrollment management, including leadership and supervisory responsibilities or other related experience
Experience developing and executing recruitment and admissions plans and managing admissions operations
Valid U.S. driver's license
Proficiency with admissions CRM

Preferred Qualifications

Master's degree

Please Note:

Qualified candidates must live or relocate to live within a daily commuting distance of the Charlotte Campus location upon hire.

Applications are accepted on an ongoing basis until job posting is closed.

Johnson & Wales University is an equal opportunity employer. The university does not illegally discriminate on the basis of any protected class. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnic and national origin, familial status, gender or gender identity, genetic information, military service, national origin, pregnancy and related conditions, race, religion, sex, sexual orientation, veteran status, or any other protected class.

Advertised: 25 Aug 2026 Eastern Daylight Time
Applications close: Open until filled

Original Job Description

Director of Admissions, Charlotte Campus

Apply now

Job no: 11251
Work type: Full Time
Location: Charlotte, North Carolina
Categories: Staff/Administration, Admissions, Calendar Year (12-Month), Campus Based

Summary

Essential Job Functions

Creates and implements annual and multi-year campus admissions and recruitment plans, events. Application activity and yield initiatives, to achieve campus enrollment goals; establishes milestones and monitors progress throughout the enrollment cycle
Collaborates with others on the Enrollment Management leadership Team to develop a universitywide, data-informed territory management strategy
Serves on the enrollment management leadership team and the Charlotte Campus leadership team; advises leaders on admissions performance, market conditions, enrollment trends, risks, and opportunities
Collaborates with university admissions and university marketing to develop, execute, successful marketing strategies and campaigns using approved print, email, web, text, phone, social media, and other channels
Analyzes enrollment data and recruitment effectiveness to forecast enrollment and adjust recruitment plans, as necessary
Manages admissions operations to maintain timely, accurate, and consistent processing of admissions applications and related materials, application review and admissions decisions; establishes service standards, quality controls, and escalation protocols
Oversees effective use and continuous improvement of the admissions CRM and other systems, including workflows, communications, data integrity, reporting, integrations, and user adoption, in collaboration with university admissions and information technology
Coordinates campus admissions activities with those of other campus and university departments and the admissions representative network to provide a coordinated student experience from inquiry through enrollment
Builds and maintains recruitment pipelines and relationships with high schools, school counselors, employers, alumni, and other university and community partners; represents the university at recruitment and professional events
Maintains campus admissions practices, communications, records, and decisions comply with applicable laws, regulations, accreditation standards, and university policies, including requirements related to student records and data privacy
Prepares and monitors departmental budget
Supervises and develops the department staff, facilitating professional opportunities to improve individual capability and managing performance against job accountabilities, department goals and established university, campus and department policies and procedures
Supervises and manages student employees, as necessary, to enhance their academic and professional development
Performs other duties as assigned

Required Qualifications

Minimum of a bachelor's degree
Moderate amount of progressively responsible experience working in college or university admissions, recruitment or enrollment management, including leadership and supervisory responsibilities or other related experience
Experience developing and executing recruitment and admissions plans and managing admissions operations
Valid U.S. driver's license
Proficiency with admissions CRM

Preferred Qualifications

Master's degree

Please Note:

Qualified candidates must live or relocate to live within a daily commuting distance of the Charlotte Campus location upon hire.

Applications are accepted on an ongoing basis until job posting is closed.

Advertised: 25 Aug 2026 Eastern Daylight Time
Applications close: Open until filled

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Director of Admissions, Charlotte Campus

Edtech.com's Summary

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