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Fayetteville State University

Director of Advancement Services

🇺🇸 Fayetteville, North Carolina 🕑 Full-Time 💰 TBD 💻 Communications 🗓️ September 13th, 2026
CRM

Edtech.com's Summary

Fayetteville State University is hiring a Director of Advancement Services. This role manages database operations, advancement reporting, gift processing, prospect research, and data security; leads data analysis and segmentation to support the organization's advancement efforts and provides technical advice and training for the use of the Alumni/Development System (Raisers Edge NXT). The Director works closely with Development and Alumni Affairs staff and authorized university members to leverage constituent data effectively.

Highlights
  • Manages database management, advancement reporting, gift processing, prospect research, data integrity, and data security.
  • Leads analysis and segmentation efforts to understand constituent data.
  • Develops strategies to leverage constituent data to advance organizational goals.
  • Provides technical advice, forecasting, training, and reporting for Development and Alumni Affairs staff and authorized university personnel.
  • Requires proficient skills in CRM systems, database management, reporting tools, and Microsoft Office products.
  • Demands knowledge of gift processing, stewardship policies, IRS regulations, and advancement services.
  • Minimum qualifications include a bachelor's degree and at least 3 years of relevant experience in advancement services.
  • Preferred experience includes work in a higher education setting.
  • Supports multiple university advancement functions including major gifts solicitation, donor relations, capital campaign implementation, and alumni relations.
  • Reports to the University Advancement department; full-time exempt professional staff position; compensation commensurate with education and experience.

Director of Advancement Services Full Description

Fayetteville State University

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Position Information
Position Information
Position Title: Director of Advancement Services
Working Title: Director of Advancement Services
Position Number: 005074
Full-Time Or Part-Time: Full Time
Time Limited Position: No
Number of Vacancies: 1
Department: University Advancement
Posting Number: 0401873
SHRA/EHRA: Exempt Professional Staff (EPS)
Job Category: Professional
Hiring Range: Commensurate with Education and Experience
Overall Position Competency: Exempt Professional Staff (EPS)
Primary Purpose of the Organization:
The Division of External Affairs and University Advancement serves to connect external parties with opportunities to partner, support, and participate with Fayetteville State University and its programming. The division is responsible for all development and fundraising-related activities and the planning and organization of university programs. The division is organized to conduct the following functions: Major gifts solicitations, annual giving, planned giving, corporate and foundation giving, alumni relations, donor relations, capital campaign planning and implementation, processing and acknowledgment of gifts, career services activities, and donor research.
Primary Purpose of the Position:
The Director of Advancement Services is responsible for database management, advancement reporting, gift processing, prospect research, data integrity, and data security. Serves as team leader for the organization’s efforts to understand its constituent data by guiding analysis and segmentation efforts. Develops strategies for leveraging constituent data to advance the work of the organization. Provides technical advice, forecasting, training, and reports as needed for all members of the Development and Alumni Affairs professional staff, as well as authorized members of the university community who needs reports from the Alumni / Development System (Raisers Edge NXT).
Minimum Education And Experience Requirements:
  • Bachelor’s degree
  • A minimum of 3 years of experience
  • A comprehensive understanding of Advancement Services as a functional area, including gift processing, stewardship, donor relations, customer service, prospect management, information security, and data maintenance
Knowledge, Skills And Abilities:
  • Data analysis skills as well as the ability to create documents, spreadsheets, graphs, timelines, and reports are required and will need to be updated frequently
  • Knowledge of gift processing and stewardship policies and procedures, including IRS regulations.
  • Superb attention to detail and ability to multitask
  • Proficiency in working with databases, CRM systems, reporting tools, and Microsoft Office products
  • Strong problem-solving and analytical skills
  • Excellent communication, writing, and collaboration skills
  • Excellent customer service skills and a commitment to continuous improvement
Preferred Qualifications:
Experience in a higher education setting is highly preferred.
Special Instructions To Applicants:
Notice to Applicants:
Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Closing Date:
Open Until Filled: Yes
Additional Information for Applicants:
All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.
EEO Statement:
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).


Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement:
Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link: https://jobs.uncfsu.edu/postings/29068
Supplemental Questions

Required fields are indicated with an asterisk (*).

Optional & Required Documents
Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
  3. Unofficial Transcripts (Official Transcripts and Official International Course-by-Course Evaluations Due Upon Hire)

Optional Documents

  1. Other Document
  2. Other Documents Continued
  3. Other Documents Continued.

  • Fayetteville State University
  • 1200 Murchison Road
  • Fayetteville, NC 28301
Copyright © May, 2018 Fayetteville State University. All Rights Reserved.
Constituent Institution of The University of North Carolina.

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