University of North Carolina at Chapel Hill logo

University of North Carolina at Chapel Hill

Director of Continuous Improvement, Staff Development and Engagement (CISDE)

🇺🇸 Chapel Hill, NC

🕑 Full-Time

💰 TBD

💻 Operations

🗓️ August 22nd, 2025

LMS Sigma Six Sigma

Edtech.com's Summary

The University of North Carolina at Chapel Hill is hiring a Director of Continuous Improvement, Staff Development and Engagement (CISDE). This role leads business process improvement, training, professional development, and engagement within the Finance and Operations Service Center of Excellence. The director oversees project planning and execution, manages change processes, and provides strategic guidance to enhance employee performance and career development.

Highlights

  • Lead business process improvement efforts addressing enterprise systems, procedures, and operational efficiency.
  • Oversee training and professional development in financial systems, leadership, compliance, and safety for the Finance and Operations division.
  • Manage planning, execution, and delivery of projects across the organization's customer base.
  • Provide strategic direction to Learning and Development initiatives to foster ongoing workforce growth.
  • Deliver campus-wide financial systems training including PeopleSoft, purchasing cards, Concur, time information management, and billing management.
  • Provide continuing professional education credits for Certified Public Accountants at UNC.
  • Required qualifications include a master's degree with supervisory experience or a bachelor's degree with significant supervisory and relevant experience.
  • Must have management-level experience with skills in facilitation, business process reengineering, change management, and instructional design.
  • Preferred skills include proficiency with LMS, training software, data analysis and process mapping tools, Lean Six Sigma certification, PROSCI or change management certification, and project management software.
  • Compensation is commensurate with experience; full-time permanent position requiring 40 hours per week.