Director of Enterprise Application Support

🇺🇸 Bozeman, MT 🕑 Full-Time 💰 TBD 💻 Information Technology 🗓️ May 11th, 2026

CRM FERPA

Edtech.com's Summary

Montana State University is hiring a Director of Enterprise Application Support. The Director will establish tactical priorities, collaborate with stakeholders across the university's four campuses, manage enterprise software initiatives, and lead the Enterprise Application Support team to ensure effective IT services that align with university goals.

Highlights

Reports to the Associate Chief Information Officer and leads the Enterprise Application Support team.
Develops and implements IT knowledge management and strategic goals aligned with the university's strategic plan.
Manages vendor relationships, contracts, budgets, and student computer fee allocations within the Division of Student Success.
Cultivates positive relationships with campus and four-campus administrative and academic units.
Oversees technical direction, including adoption, training, and security guidance in coordination with the Chief Information Security Officer.
Requires experience with enterprise-level ERP and CRM systems, IT service management, and data security regulations (FERPA, DPPA, HIPAA, GLBA).
Qualifications include a Bachelor's degree plus relevant IT experience; a Master’s degree and project management certification are preferred.
Demonstrated ability to manage large scale software efforts and translate business and technical needs into functional requirements is essential.
Must possess strong interpersonal, communication, organizational, and leadership skills.
Salary is commensurate with experience, education, and qualifications; position is exempt and benefits eligible.