Edtech.com's Summary

Concorde Career Colleges is hiring a Director of Financial Aid. This role directs financial aid operations, ensures compliance with federal and state regulations, manages loan default and student accounts, and leads a team to enhance student retention and success through effective financial counseling and collaboration with campus departments.

Highlights

Lead daily financial aid operations adhering to federal, state, and institutional regulations
Manage funding programs including grants, scholarships, work-study, and Title IV loans
Supervise and develop a high-performing financial aid team
Provide financial literacy counseling to students and families
Collaborate with Admissions, Student Services, Registrar, and external agencies
Ensure data integrity and compliance with audit standards
Implement technology solutions for optimized financial aid services
Bachelor's degree required; Master’s preferred with minimum 10 years post-secondary experience
Experience with Title IV financial aid programs and proprietary education environment required
Proficient in financial aid systems such as Ellucian, Anthology, and CampusVue

Director of Financial Aid Full Description

Director Financial Aid

Job Locations

US-AZ-Glendale

Overview

Director of Financial Aid

The Director of Financial Aid is responsible for the effective administration of financial aid operations, loan default management, and student account activities. This role ensures full compliance with federal, state, and institutional policies while fostering a student-centered experience that supports retention, academic progress, and success. Reporting to senior leadership, the Director oversees financial aid delivery and operational excellence, leads a high-performing team, provides guidance to students and families on financial options, and collaborates cross-functionally with campus departments and external agencies.

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
Retirement Matching: 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

Lead and manage daily financial aid operations in accordance with federal, state, and institutional regulations
Oversee the administration of funding programs, including grants, scholarships, work-study, and Title IV loans
Supervise and evaluate staff performance to maintain a student-centered, compliant work environment
Provide financial literacy and aid counseling to students and families
Collaborate with Admissions, Student Services, Registrar, and related departments to support student retention
Ensure data integrity and compliance with internal and external audit standards
Champion operational improvements that streamline processes and enhance student satisfaction
Evaluate and implement technology tools for optimized delivery of financial aid services
Monitor performance metrics and drive strategic improvements in financial aid effectiveness
Maintain, motivate, and develop a high-performing team
Recognize and reward employee contributions and achievements
Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics
Recognizes and rewards employee contributions and achievements
Other duties as assigned

Qualifications

Education/Experience

Bachelor’s degree in finance, accounting, business, or related field (required); Master’s degree (preferred)
Minimum 10 years of professional experience in a post-secondary education setting (required)
Minimum five (5) years of supervisory/leadership experience in financial aid operations (preferred)
Minimum five (5)years’ experience administering Title IV financial aid programs (preferred)
Title IV proprietary education experience (required)
Must not be in default on any Federal Student Loans and must remain in good standing while employed (required)
NASFAA credentials or Title IV-related certifications (preferred)

Skills

Advanced knowledge of federal/state funding programs, including Title IV, Veterans Affairs, and institutional aid
Proficient in financial aid systems and student information systems (e.g., Ellucian, Anthology, CampusVue)
Independently manage complex tasks and projects
Coach and mentor junior team members
Analyze problems, evaluate alternatives, and implement effective solutions
Present ideas in a compelling and structured format to diverse audiences
Demonstrate refined listening skills and emotional intelligence
Facilitate training sessions and cross-functional meetings
Drive consistent results in a fast-paced environment
Leverage enterprise-level tools and systems to streamline processes
Create new and better ways for the organization to succeed
Develop people to achieve their goals and support organizational success
Navigate complex policies, processes, and organizational dynamics with ease
Operate effectively in uncertainty and ambiguity
Work independently, escalating complex or high-impact issues
Drive innovation to improve organizational success
Develop others to achieve individual and organizational goals
Navigate complex organizational dynamics with confidence
Perform effectively amid uncertainty and ambiguity

Work Environment

This position is an on campus position
Overnight and/or Local travel required (up to 10%)

#LI-PW1

Concorde Career Colleges is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, religious creed, national origin, ancestry, sex (including pregnancy, childbirth, and breastfeeding), age, veteran or military status, citizenship status, marital status, physical or mental disability, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, or any other legally protected characteristic recognized under applicable federal, state, or local law.

Original Job Description

Director Financial Aid

Job Locations

US-AZ-Glendale

Overview

Director of Financial Aid

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
Retirement Matching: 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

Lead and manage daily financial aid operations in accordance with federal, state, and institutional regulations
Oversee the administration of funding programs, including grants, scholarships, work-study, and Title IV loans
Supervise and evaluate staff performance to maintain a student-centered, compliant work environment
Provide financial literacy and aid counseling to students and families
Collaborate with Admissions, Student Services, Registrar, and related departments to support student retention
Ensure data integrity and compliance with internal and external audit standards
Champion operational improvements that streamline processes and enhance student satisfaction
Evaluate and implement technology tools for optimized delivery of financial aid services
Monitor performance metrics and drive strategic improvements in financial aid effectiveness
Maintain, motivate, and develop a high-performing team
Recognize and reward employee contributions and achievements
Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics
Recognizes and rewards employee contributions and achievements
Other duties as assigned

Qualifications

Education/Experience

Bachelor’s degree in finance, accounting, business, or related field (required); Master’s degree (preferred)
Minimum 10 years of professional experience in a post-secondary education setting (required)
Minimum five (5) years of supervisory/leadership experience in financial aid operations (preferred)
Minimum five (5)years’ experience administering Title IV financial aid programs (preferred)
Title IV proprietary education experience (required)
Must not be in default on any Federal Student Loans and must remain in good standing while employed (required)
NASFAA credentials or Title IV-related certifications (preferred)

Skills

Advanced knowledge of federal/state funding programs, including Title IV, Veterans Affairs, and institutional aid
Proficient in financial aid systems and student information systems (e.g., Ellucian, Anthology, CampusVue)
Independently manage complex tasks and projects
Coach and mentor junior team members
Analyze problems, evaluate alternatives, and implement effective solutions
Present ideas in a compelling and structured format to diverse audiences
Demonstrate refined listening skills and emotional intelligence
Facilitate training sessions and cross-functional meetings
Drive consistent results in a fast-paced environment
Leverage enterprise-level tools and systems to streamline processes
Create new and better ways for the organization to succeed
Develop people to achieve their goals and support organizational success
Navigate complex policies, processes, and organizational dynamics with ease
Operate effectively in uncertainty and ambiguity
Work independently, escalating complex or high-impact issues
Drive innovation to improve organizational success
Develop others to achieve individual and organizational goals
Navigate complex organizational dynamics with confidence
Perform effectively amid uncertainty and ambiguity

Work Environment

This position is an on campus position
Overnight and/or Local travel required (up to 10%)

#LI-PW1

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Edtech.com's Summary

Director of Financial Aid Full Description

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