Director of Financial Aid

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

• Lead and manage financial aid operations, comply with federal, state, and institutional regulations 
• Oversee the financial aid and student account administration of funding programs, including grants, loans, scholarships, and work-study opportunities 
• Provide financial aid and literacy guidance to students and families throughout the student journey 
• Collaborate with Admissions, Student Services, Registrar, and other departments to support students 
• Drive a culture of integrity and accountability to ensure compliance with internal policies and external agency regulations 
• Focus on increasing student satisfaction through streamlined and effective financial aid operations 
• Continually improve operational efficiencies to ensure accuracy and compliance with all regulations 
• Prioritize optimizing delivery mechanisms to support seamless financial aid processing and administration 
• Lead and manage campus financial aid operations, ensuring compliance with federal, state, and institutional regulations 
• Oversee the financial aid and student account administration of funding programs, including grants, loans, scholarships, and work-study opportunities 
• Provide financial aid and literacy guidance to students and families throughout the student journey 
• Collaborate with Admissions, Student Services, Registrar, and other departments to support students 
• Drive a culture of integrity and accountability to ensure compliance with internal policies and external agency regulations 
• Focus on increasing student satisfaction through streamlined and effective financial aid operations 
• Continually improve operational efficiencies to ensure accuracy and compliance with all regulations 
• Prioritize optimizing delivery mechanisms to support seamless financial aid processing and administration 
• Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics. 
• Recognizes and rewards employee contributions and achievements. 
• Other duties as assigned. 

• Bachelor’s degree -or- minimum of seven (7) years' experience in financial aid services, financial aid management, or a related field (required) 
• Minimum of five (5) years’ experience in Title IV Administration (preferred) 
• Minimum three (3) years in a supervisory role (preferred) 
• Title IV proprietary education experience (preferred) 
• Proficient in financial aid management software and systems (e.g., PeopleSoft, Banner, PowerFAIDS) 
• Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed 

• Facilitate regular, meaningful two-way communication 
• Strong working knowledge of employment law, corporate policies and procedures and employee relations 
• Identify trends and track key metrics to determine overall effectiveness of initiatives and support of business goals and adjust strategies accordingly 
• Actively look for ways to assist with employee's needs 
• Understand the implications of new information for both current and future problem-solving and decision-making 
• Be aware of others' reactions and understanding why they react as they do 
• Identify complex problems and reviewing related information to develop and evaluate options and implement solutions 
• Present ideas in a clear and compelling manner, both verbally and in written format 
• Exceptional listening and conflict resolution skills 
• Intermediate level presentation and training facilitation skills 
• Drive, and be accountable for, results in a fast-paced environment 
• Intermediate level proficiency with productivity software (MS Office), and other enterprise-level software (Adobe DC, SharePoint, etc.) 

• Ability to stay current with best practices and trends in federal and state financial aid regulations, particularly Title IV compliance 

• Able and willing to: 
  • Communicate, think, learn, and reason 
  • Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks 
  • Safely ambulate and/or maneuver when on-site at Company locations 
  • Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility 
• Ability to use good judgment, problem-solving and decision-making skills 
• Ability to maintain confidentiality and manage sensitive information with discretion 
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously 
• Ability to gain, understand and apply information and data as it relates essential functions of the position 
• Ability to foster long-term relationships with stakeholders 

• Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises. 
• This position is designated as: 
  • Variable; This position is eligible for a remote, hybrid and/or on campus work location to meet business needs. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Work environments may include exposure to student learning environments with a variety of conditions. Employees must meet minimum technical standards for eligibility and participation. 
• Travel Requirements 
  • Overnight travel required up to 10%