Director of OneStop Student Services

🇺🇸 Chapel Hill, NC 🕑 Full-Time 💰 $100K - $120K 💻 Academic Advising 🗓️ March 10th, 2026

CRM

Edtech.com's Summary

The University of North Carolina at Chapel Hill is hiring a Director of OneStop Student Services. The Director will lead and manage an integrated student services model covering admissions, enrollment, financial aid, billing, and veteran education benefits, and will collaborate with university partners to align processes, ensure compliance, and drive continuous improvement to support student success and enrollment goals.

Highlights

Provide executive leadership and operational management for OneStop Student Services, delivering high-quality services across multiple platforms.
Collaborate with academic and administrative units to align enrollment and student service processes and interpret institutional policies.
Lead and develop a professional staff, fostering innovation and continuous improvement.
Serve as a senior leader within Enrollment Management with authority over policy application and compliance oversight.
Progressive leadership experience in higher education administration, enrollment services, financial aid, or related functions required.
Knowledge of federal and state regulations impacting enrollment and student services expected.
Preferred experience includes working in integrated student services models and familiarity with enterprise student information systems and CRM platforms such as PeopleSoft or Slate.
Hiring range of $100,000 - $120,000 annually.
Requires a relevant post-baccalaureate degree or a bachelor’s degree with at least one year of relevant experience.
Represents UNC-Chapel Hill in regional and national professional organizations related to student services.