Director of Records, Graduate and Post-Doc Students (School of Medicine - Registrar's Office)
Baltimorew, MD, United States
Job description
Working at JHU
Affiliated Office Address
Baltimorew, MD, United States
Requisition ID
122965
Date Created
November 04, 2026
Job Function
Academic
Exempt Status
Exempt
Shift Type
Full Time
Schedule
Monday-Friday, 8.30am-5.00pm
Worksite
04-MD:School of Medicine Campus
Work Modality
On-site: 90-100% of hours worked on-site
The Registrar's Office at the Johns Hopkin's University School of Medicine is seeking a Director of Records, Graduate and Post-Doc Students.
Johns Hopkins Medicine (JHM), headquartered in Baltimore, Maryland, is an $8 billion integrated global health enterprise and one of the leading health care systems in the United States. Johns Hopkins Medicine unites physicians and scientists of the Johns Hopkins University School of Medicine (JHU SOM) with the organizations, health professionals and facilities of The Johns Hopkins Hospital and Health System.
Johns Hopkins Medicine's vision, 'Together, we will deliver the promise of medicine,' is supported by its mission to improve the health of the community and the world by setting the standard of excellence in medical education, research and clinical care. Johns Hopkins Medicine educates medical students, scientists, health care professionals and the public; conducts biomedical research; and provides patient-centered medicine to prevent, diagnose and treat human illness.
The JHU SOM Director of Records, GBE & Postdoctoral supports around 1,000 graduate students, approximately 730 postdoctoral research fellows and research trainees. This role leads a team of professional staff and reports to the SOM Associate Dean for Enrollment Management with a secondary reporting relationship and dotted line responsibility to the University Registrar.
The Director of Records is responsible for leadership and oversight of student records in a school (Division) within Johns Hopkins University. They will establish the academic calendar, create class schedules, prepare reports and statistics, and manage student information systems.
This role acts in an advisory capacity to faculty and administration in the development of academic policy and ensures smooth implementation of the provisions of academic policy. The Director advises officers of the institution, provides statistical information used for management decision-making, and partners with academic offices and faculty in their instructional and advising roles to seek process, policy, and technological solutions.
Specific Duties & Responsibilities
- Manage student records and all student systems configuration with the guidance from Office of the University Registrar.
- Oversee all records office tasks following school and university policies and operational guidelines from the Office of the University Registrar.
- Provide leadership in executing all student records related functions and in using established best practices while promoting an innovative and strategic mindset.
- Oversee all aspects of student records for every applicable term.
- Lead the collaboration with school leadership and across JHU in the assembly of the Course Catalog and Academic Calendar.
- Oversee, evaluate and improve processes and systems that provide critical data promptly to various stakeholders for enrollment and financial planning, strategic modeling and survey responses.
- Oversee the development of processes and practices that actively safeguard student data.
- Oversee the implementation of all course scheduling, classroom and final exam scheduling, and posting of grades.
- Oversee the conferral process, including but not limited to, producing the potential graduate list for commencement, all activities related to end of term, diploma and transcript orders, etc.
- Create and manage policies around changes of student status, including the processing of Drop/Adds, course withdrawals, and other administrative actions in coordination with university initiatives.
- Oversee Inter-divisional Registration and works closely with SEAM, other JHU Director of Records and the Office of the University Registrar to create a seamless process for students.
- Act as the designated school official for all enrollment-related reporting and Veteran’s Administration related to periodic audits.
- Monitor degree audits and graduation eligibility period based on progress-to-degree analyses and other student cohort data.
- Provide leadership during school commencement ceremonies.
- Collaborate with school leadership to create systems, reports, and processes that support a sophisticated data-driven environment with accurate and robust information to make decisions.
- Develop, prepare, analyze, and distribute reports for the Dean, Associate Deans, faculty and staff on enrollment at the school.
- Serve on Divisional and University committees.
- Advise students as needed.
- Perform other related duties as requested.
In addition to the duties listed above
- Supervise a team of staff within the SOM Registrar's Office.
- Oversee the graduate clearance process for all graduate programs, in particular Master's or PhDs.
- Oversee the Doctoral Board Oral Exam process for PhD students, including approving exam committee memberships and documentation of outcomes.
Minimum Qualifications
- Bachelor’s Degree.
- Seven years of progressively responsible experience in higher education administration and records management. Experience should include at least 2 years of supervisory experience.
- Experience with student support services; student course scheduling software or similar database; experience with FERPA and other federal and state laws/policies regarding student records confidentiality and ability to interpret and apply.
- Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Master’s Degree.
- Demonstrated progressive supervisory responsibility. At least 3 years of prior supervisory experience
Technical Skills and Expected Level of Proficiency
- Data Governance - Advanced
- Data Management and Analysis - Advanced
- Process Improvement - Advanced
- Project Management - Advanced
- Regulatory Compliance - Advanced
- Stakeholder Engagement - Advanced
- Student Information Systems - Advanced
- Student Records Policy Development - Advanced
- Technical Support and Troubleshooting - Advanced
The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.
Classified Title: Director Student Records-Divisional
Job Posting Title (Working Title): Director of Records, Graduate and Post-Doc Students
Role/Level/Range: ACRP/04/MF
Starting Salary Range: $76,980 - $134,995 Annually ($105,000 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday-Friday, 8.30am-5.00pm
FLSA Status: Exempt
Location: School of Medicine Campus
Department name: SOM Admin Registrar Office
Personnel area: School of Medicine
Total RewardsThe referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:
https://hr.jhu.edu/benefits-worklife/.
Education and Experience EquivalencyPlease refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Applicants Completing StudiesApplicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Background ChecksThe successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
Diversity and InclusionThe Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the
JHU Roadmap on Diversity and Inclusion.
Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Lawhttps://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfAccommodation InformationIf you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at
[email protected]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit:
https://accessibility.jhu.edu/.
Vaccine RequirementsJohns Hopkins University requires all faculty, staff, and students to receive the
seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.
The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.