Virginia's Community College System
Director of TRIO Student Support Services
🇺🇸 Roanoke, VA
🕑 Full-Time
💰 $68K - $80K
💻 Academic Advising
🗓️ December 15th, 2025
Edtech.com's Summary
Virginia Western Community College is hiring a Director of TRIO Student Support Services. The Director provides leadership for a federally funded program supporting first-generation, low-income, and disability-eligible students, managing all operations including administration, compliance, supervision, and assessment to ensure student success and compliance with grant requirements.
Highlights
- Lead and direct the TRIO Student Support Services Program in accordance with federal regulations and institutional goals.
- Review applications, verify eligibility, and assign students to Academic Success Coaches.
- Prepare and submit all required U.S. Department of Education reports and maintain communication with the DOE and Grants Office.
- Manage program budget, authorize expenditures, and reconcile fiscal records responsibly.
- Develop, implement, and evaluate program performance using data-driven approaches.
- Conduct intake interviews and provide holistic academic and career advising to students.
- Coordinate placement testing and assist students with the financial aid process.
- Manage a caseload of 25-40 students, monitoring academic progress and developing individualized educational plans.
- Administer and interpret academic and career assessments to support student decision-making.
- Master’s degree in education, counseling, student personnel, or related field; minimum five years of experience in student affairs or academic advising; leadership experience in TRIO or similar programs; proficiency in Microsoft Office Suite; strong communication, organizational, and critical thinking skills.
- Compensation range: $68,293 to $80,000 annually.
Director of TRIO Student Support Services Full Description
Director of TRIO Student Support Services
Please see Special Instructions for more details.
Only online applications will be accepted. Submission of on-line application must also include a resume, cover letter, and transcripts. Unofficial transcripts may be provided as part of the application process. However, official transcripts are required of the selected candidate. The application will not be accepted without this required documentation.
Applicants who have degrees earned from educational institutions located outside of the United States are required to have their transcripts evaluated by a recognized credential evaluation service prior to applying for faculty positions. If the transcripts are in a foreign language, applicants also need to have their transcripts translated prior to applying for job opportunities at Virginia Western. Applicants who have foreign transcripts may submit a copy of their transcript attached to the original transcript evaluation. Applicants are responsible for the costs associated with translation/evaluation services.
Materials submitted via regular e-mail attachment, postal mail, fax, or in-person in lieu of the on-line application will not be considered. All documents must be received by 11:59 pm (EST) on the closing date.
For more specific information regarding the application process at Virginia Western, visit: https://jobs.vccs.edu/ Questions about the on-line application process call 540-857-7282 or 540-857-7283.
Females, minorities, and those with disabilities are encouraged to apply. TTY: “711” or 1-800-828-1120. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), Virginia Western Community College will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
Virginia Western is committed to Equal Opportunity/Affirmative Action and Diversity.
Applicants who have degrees earned from educational institutions located outside of the United States are required to have their transcripts evaluated by a recognized credential evaluation service prior to applying for faculty positions. If the transcripts are in a foreign language, applicants also need to have their transcripts translated prior to applying for job opportunities at Virginia Western. Applicants who have foreign transcripts may submit a copy of their transcript attached to the original transcript evaluation. Applicants are responsible for the costs associated with translation/evaluation services.
Materials submitted via regular e-mail attachment, postal mail, fax, or in-person in lieu of the on-line application will not be considered. All documents must be received by 11:59 pm (EST) on the closing date.
For more specific information regarding the application process at Virginia Western, visit: https://jobs.vccs.edu/ Questions about the on-line application process call 540-857-7282 or 540-857-7283.
Females, minorities, and those with disabilities are encouraged to apply. TTY: “711” or 1-800-828-1120. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), Virginia Western Community College will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
Virginia Western is committed to Equal Opportunity/Affirmative Action and Diversity.
Posting Details
Posting Summary
Working Title | Director of TRIO Student Support Services
Role Title | 12 month-Professional-Lecturer
Role Code | 01241-SW
FLSA | Exempt
Pay Band | 00
Position Number | 286GA164
Agency | Virginia Western Community College
Agency/Division | Virginia Western Community College (Div)
Work Location | Roanoke (City) - 770
Hiring Range | $68,293 to $80,000
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Standard work hours are from Monday to Friday, 8:00 AM to 5:00 PM. Occasional evening and weekend availability is required to support activities and enrichment experiences for grant compliance.
Sensitive Position | No
Job Description
Virginia Western Community College is a two-year public institution of higher education operating under the Virginia Community College System, a statewide system of community colleges. The College operates under the policies established by the State Board for Community Colleges and the Virginia Western Community College Local Advisory Board.
Virginia Western is located on a 70-acre campus in southwest Roanoke, VA. The service region of the College includes Roanoke, Salem, Roanoke County, Craig County, Franklin County, and southern Botetourt County. The College was established in 1966 and has grown from an initial enrollment of 1,352 to its current annual enrollment of over 9,000 students in credit courses and more than 1,400 enrollments in fast-track workforce and continuing education courses.
Virginia Western Community College is seeking a dynamic and dedicated individual to serve as the TRIO Project Director for our Student Support Services Program which offers eligible students (e.g., first-generation, low-income, documented disability) additional support to achieve academic success. The Director for TRIO Student Support Services (SSS) provides strategic, mission-aligned leadership for a federally funded student success initiative designed to support first-generation, low-income, and disability-eligible students. This position leads all program operations, which include administration, compliance, supervision, assessment, and student success efforts, to ensure a high-quality student experience and the fulfillment of grant performance objectives. The Director serves as a campus leader and student advocate who fosters collaborative partnerships that strengthen access, retention, and completion outcomes.
Responsibilities include, but are not limited to: Provide leadership and direction for the TRIO/SSS Program in alignment with federal regulations, institutional goals, and the approved Plan of Operation. Review applications, verify eligibility, determine academic needs, and make final determinations for student acceptance into the SSS program, followed by the assignment of students to Academic Success Coaches. Prepare, certify, and submit all required U.S. Department of Education (DOE) reports by established deadlines, and maintain open communication with the DOE Program Officer and the college’s Grants Office. Manage the program budget, authorize expenditures, reconcile fiscal records, and ensure responsible stewardship of grant and college resources. Develop, implement, and assess program evaluation procedures, using data to support continuous improvement and stronger student outcomes. Conduct intake interviews with prospective and newly admitted participants and explain program services and expectations. Provide holistic academic and career advising, including guidance on curriculum choices, course planning, and major exploration. Determine the need for placement testing and coordinate referrals when appropriate. Guide students through the financial aid process, including application assistance and understanding available resources. Manage a caseload of approximately 25–40 students and monitor academic progress through Navigate and ongoing advising sessions. Work collaboratively with students to develop individualized goals and educational plans that emphasize time management, effective use of campus resources, resilience, and problem-solving. Administer and interpret academic and career assessments to support major and career decision-making.
This is a restricted faculty position dependent upon the conditions of the federal TRIO grant under the Department of Education. Funding for this position has been secured through August 31, 2030.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Master’s degree in education, counseling, student personnel, or related field. Minimum five years in student affairs, academic advising, or counseling in higher education Leadership experience in student support, TRIO, or related educational programs, or an equivalent combination of education, experience, and training. Knowledge of advising and coaching principles and practices. Experience in budget and personnel management. Strong communication skills and the ability to connect with students and staff in a supportive, encouraging way. Record-keeping, organizational, and time management skills. Ability to work effectively with students from a wide range of backgrounds. Ability to analyze challenges, think critically, and make sound, student-centered decisions. Current computer skills, including Microsoft Office Suite.
Additional Considerations |
Operation of a State Vehicle | Yes
Supervises Employees | Yes
Required Travel | Occasional travel for professional development, student enrichment trips, etc.
Role Title | 12 month-Professional-Lecturer
Role Code | 01241-SW
FLSA | Exempt
Pay Band | 00
Position Number | 286GA164
Agency | Virginia Western Community College
Agency/Division | Virginia Western Community College (Div)
Work Location | Roanoke (City) - 770
Hiring Range | $68,293 to $80,000
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Standard work hours are from Monday to Friday, 8:00 AM to 5:00 PM. Occasional evening and weekend availability is required to support activities and enrichment experiences for grant compliance.
Sensitive Position | No
Job Description
Virginia Western Community College is a two-year public institution of higher education operating under the Virginia Community College System, a statewide system of community colleges. The College operates under the policies established by the State Board for Community Colleges and the Virginia Western Community College Local Advisory Board.
Virginia Western is located on a 70-acre campus in southwest Roanoke, VA. The service region of the College includes Roanoke, Salem, Roanoke County, Craig County, Franklin County, and southern Botetourt County. The College was established in 1966 and has grown from an initial enrollment of 1,352 to its current annual enrollment of over 9,000 students in credit courses and more than 1,400 enrollments in fast-track workforce and continuing education courses.
Virginia Western Community College is seeking a dynamic and dedicated individual to serve as the TRIO Project Director for our Student Support Services Program which offers eligible students (e.g., first-generation, low-income, documented disability) additional support to achieve academic success. The Director for TRIO Student Support Services (SSS) provides strategic, mission-aligned leadership for a federally funded student success initiative designed to support first-generation, low-income, and disability-eligible students. This position leads all program operations, which include administration, compliance, supervision, assessment, and student success efforts, to ensure a high-quality student experience and the fulfillment of grant performance objectives. The Director serves as a campus leader and student advocate who fosters collaborative partnerships that strengthen access, retention, and completion outcomes.
Responsibilities include, but are not limited to: Provide leadership and direction for the TRIO/SSS Program in alignment with federal regulations, institutional goals, and the approved Plan of Operation. Review applications, verify eligibility, determine academic needs, and make final determinations for student acceptance into the SSS program, followed by the assignment of students to Academic Success Coaches. Prepare, certify, and submit all required U.S. Department of Education (DOE) reports by established deadlines, and maintain open communication with the DOE Program Officer and the college’s Grants Office. Manage the program budget, authorize expenditures, reconcile fiscal records, and ensure responsible stewardship of grant and college resources. Develop, implement, and assess program evaluation procedures, using data to support continuous improvement and stronger student outcomes. Conduct intake interviews with prospective and newly admitted participants and explain program services and expectations. Provide holistic academic and career advising, including guidance on curriculum choices, course planning, and major exploration. Determine the need for placement testing and coordinate referrals when appropriate. Guide students through the financial aid process, including application assistance and understanding available resources. Manage a caseload of approximately 25–40 students and monitor academic progress through Navigate and ongoing advising sessions. Work collaboratively with students to develop individualized goals and educational plans that emphasize time management, effective use of campus resources, resilience, and problem-solving. Administer and interpret academic and career assessments to support major and career decision-making.
This is a restricted faculty position dependent upon the conditions of the federal TRIO grant under the Department of Education. Funding for this position has been secured through August 31, 2030.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Master’s degree in education, counseling, student personnel, or related field. Minimum five years in student affairs, academic advising, or counseling in higher education Leadership experience in student support, TRIO, or related educational programs, or an equivalent combination of education, experience, and training. Knowledge of advising and coaching principles and practices. Experience in budget and personnel management. Strong communication skills and the ability to connect with students and staff in a supportive, encouraging way. Record-keeping, organizational, and time management skills. Ability to work effectively with students from a wide range of backgrounds. Ability to analyze challenges, think critically, and make sound, student-centered decisions. Current computer skills, including Microsoft Office Suite.
Additional Considerations |
Operation of a State Vehicle | Yes
Supervises Employees | Yes
Required Travel | Occasional travel for professional development, student enrichment trips, etc.
Posting Detail Information
Posting Number | FAC_1794P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 12/11/2025
Job Close Date | 01/07/2026
Open Until Filled | No
Agency Website | https://www.virginiawestern.edu/
Contact Name | Lindsey Weston
Email | hrapps@virginiawestern.edu
Phone Number | 540-857-7305
Special Instructions to Applicants | Only online applications will be accepted. Submission of on-line application must also include a resume, cover letter, and transcripts. Unofficial transcripts may be provided as part of the application process. However, official transcripts are required of the selected candidate. The application will not be accepted without this required documentation.
Applicants who have degrees earned from educational institutions located outside of the United States are required to have their transcripts evaluated by a recognized credential evaluation service prior to applying for faculty positions. If the transcripts are in a foreign language, applicants also need to have their transcripts translated prior to applying for job opportunities at Virginia Western. Applicants who have foreign transcripts may submit a copy of their transcript attached to the original transcript evaluation. Applicants are responsible for the costs associated with translation/evaluation services.
Materials submitted via regular e-mail attachment, postal mail, fax, or in-person in lieu of the on-line application will not be considered. All documents must be received by 11:59 pm (EST) on the closing date.
For more specific information regarding the application process at Virginia Western, visit: https://jobs.vccs.edu/ Questions about the on-line application process call 540-857-7282 or 540-857-7283.
Females, minorities, and those with disabilities are encouraged to apply. TTY: “711” or 1-800-828-1120. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), Virginia Western Community College will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
Virginia Western is committed to Equal Opportunity/Affirmative Action and Diversity.
Additional Information | Sponsorship not available for this position.
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/91000
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 12/11/2025
Job Close Date | 01/07/2026
Open Until Filled | No
Agency Website | https://www.virginiawestern.edu/
Contact Name | Lindsey Weston
Email | hrapps@virginiawestern.edu
Phone Number | 540-857-7305
Special Instructions to Applicants | Only online applications will be accepted. Submission of on-line application must also include a resume, cover letter, and transcripts. Unofficial transcripts may be provided as part of the application process. However, official transcripts are required of the selected candidate. The application will not be accepted without this required documentation.
Applicants who have degrees earned from educational institutions located outside of the United States are required to have their transcripts evaluated by a recognized credential evaluation service prior to applying for faculty positions. If the transcripts are in a foreign language, applicants also need to have their transcripts translated prior to applying for job opportunities at Virginia Western. Applicants who have foreign transcripts may submit a copy of their transcript attached to the original transcript evaluation. Applicants are responsible for the costs associated with translation/evaluation services.
Materials submitted via regular e-mail attachment, postal mail, fax, or in-person in lieu of the on-line application will not be considered. All documents must be received by 11:59 pm (EST) on the closing date.
For more specific information regarding the application process at Virginia Western, visit: https://jobs.vccs.edu/ Questions about the on-line application process call 540-857-7282 or 540-857-7283.
Females, minorities, and those with disabilities are encouraged to apply. TTY: “711” or 1-800-828-1120. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), Virginia Western Community College will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
Virginia Western is committed to Equal Opportunity/Affirmative Action and Diversity.
Additional Information | Sponsorship not available for this position.
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/91000
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
- Unofficial Transcripts
Optional Documents
- Other Document
- Unofficial Transcript 2
- Unofficial Transcript 3
- (877) 340-5577
- ats@ssc.vccs.edu
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