Risepoint
Director Project Management, Digital Experience
🇺🇸 Remote - US
🕑 Full-Time
💰 TBD
💻 Project Management
🗓️ August 7th, 2025
Edtech.com's Summary
- Design and operationalize project workflows using WorkFront, including intake processes and automated routing.
- Lead capacity planning and resource allocation across SEO, UX, Content, and CRO teams.
- Establish prioritization frameworks and facilitate alignment meetings with Digital Experience leadership.
- Map and improve end-to-end digital content and web project processes, from briefing to launch.
- Collaborate cross-functionally with Marketing and Technology to enhance student and partner outcomes.
- Utilize automation and AI tools to streamline content creation, testing, and quality assurance.
- Manage and mentor a team of project managers or operations analysts within the Digital Experience program.
- Require 10+ years in project/program management, 5+ years in digital marketing or web, and 3+ years with WorkFront.
- Advanced skills in capacity planning, prioritization frameworks, and Excel analytics; intermediate abilities in Agile methodologies and digital marketing operations.
- Comprehensive benefits including PTO, medical/dental/vision, parental leave, retirement plan with company match, and professional development opportunities.
Director Project Management, Digital Experience Full Description
- Design new processes and systems for project management and prioritization to operationalize scalable project workflows using WorkFront, including intake processes, project templates, task dependencies, SLAs, and automated routing for web page creation, testing, and deployment.
- Lead team-wide capacity planning and resource optimization across SEO, UX, Content, and CRO workstreams, including forecasting bandwidth, managing role allocation, utilization tracking, and estimating future demand and revenue alignment. Partner with leaders to resolve cross-functional issues as needed.
- Design and implement the prioritization process and collaborate with marketing leadership to institutionalize how CX work is evaluated, queued, prioritized. Lead prioritization reviews with Digital Experience leadership to align on resourcing and project intake, balancing ad hoc business requests with roadmap-driven initiatives. Own agenda, facilitation, and post-review follow-ups.
- Map and document end-to-end processes, from content briefing to QA to launch, identifying roles, gaps, and inefficiencies. Lead workshops to drive operational and process improvements, particularly for content generation, SEO implementation, landing page lifecycle, and web test development.
- Influence peers in cross-functional areas such as Marketing and Technology to improve student and partner outcomes in cross-functional campaigns, launches, ongoing optimizations, and Martech initiatives by ensuring alignment in priority projects, workflows, tooling, reporting, and resource usage. Contribute to shared PMO practices and standards.
- Drive tech enablement through the use of automation, AI, and templates to reduce cycle times for page and content creation, and optimization and QA. Pilot and scale tools to streamline QA/testing, asset approvals, and trafficking.
- Manage and develop a small team of project managers or operations analysts supporting the Digital Experience program. Mentor junior PMs and instill a culture of accountability, collaboration, and delivery excellence.
QUALIFICATIONS:
- Bachelor's degree, MBA or related Master's degree
- 10+ year experience with project / program management
- 5+ years digital marketing or web
- 3+ years experience managing or heavily using WOrkFront
- Experience in growth organizations driving digital transformation / evolution
- Agile mindset with proven experience leading through change
- Website development workflows (brief → design → dev → QA → deploy) - Intermediate
- Excel (advanced analytics, capacity modeling) - Advanced
- Digital marketing operations - Intermediate
- Prioritization frameworks and intake process design -Advanced
- Resource management and capacity planning -Advanced
- Workshop facilitation and process mapping- Intermediate -
- QA/test coordination and UAT management- Intermediate
- Cross-functional team collaboration- Advanced
- AI tools for operations efficiency-Intermediate
- Agile or hybrid project methodologies- Intermediate
Risepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an equitable environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other characteristic protected by applicable state or federal laws.
- 18 days PTO + Winter Shutdown
- 12 designated holidays + 1 floating holiday
- Medical – four options
- Dental
- Vision
- Life & Disability (company paid)
- Flexible Spending Account & Health Savings Account
- Retirement plan with company match
- Maternity / Paternity / Parental Leave (company paid)
- Volunteer Time Off
- Wellness program
- Alternative medicine options
- Pet discounts
- Accident, Critical Illness and Hospital Indemnity
- Continuous Professional and Leadership Development Programs
- Tuition Reimbursement for employees and their dependents
- Rewards & Recognition programs
Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.
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