University of Maryland
Director, Special Projects & Campus Partnerships
SaaS
Edtech.com's Summary
University of Maryland College Park (UMCP) is hiring a Director, Special Projects & Campus Partnerships. The director leads and integrates core technology services including networking, unified communications, and identity access by collaborating directly with technical leaders and university stakeholders. They develop and execute technology adoption strategies, manage teams, and align IT services with institutional priorities while supporting major campus initiatives.
Highlights
- Lead integrated service strategy across campus networking, platform/infrastructure services, unified communications, and identity/access services.
- Develop and execute enterprise technology adoption and change management strategies.
- Manage Unified Communications and Identity Management teams ensuring alignment with campus needs and priorities.
- Collaborate with academic, administrative, and operational units on coordinated technology planning and execution.
- Required to work during major emergencies and possibly evenings, nights, weekends, or different shifts.
- Minimum qualifications: Bachelor’s degree; 10 years IT experience managing network, server, storage, or backup infrastructure; 5 years managing professional staff.
- Preferred qualifications: Master’s degree; experience with governance, roadmapping, outcome measurement, and supporting identity/access or unified communications in large enterprises.
- Skilled in Google Workspace, oral and written communication, prioritization, multitasking, and customer service.
- Salary range: $220,320 - $264,384.
- Employment within University of Maryland’s Division of Information Technology, specifically Enterprise Engineering & Operations department.
Director, Special Projects & Campus Partnerships Full Description
Job Description Summary
This position is available within the University of Maryland's Division of Information Technology (DIT).
Director, Special Projects & Campus Partnerships is a customer-focused leader responsible for shaping and driving an integrated service strategy across UMD's core technology services—including campus networking, platform/infrastructure services, unified communications, and identity and access services—by working hands-on with technical leaders and stakeholders across the University.
This role serves as a strategic partner to academic and administrative units across campus, ensuring technology services are aligned to institutional priorities and delivered with excellent customer experience. The Director develops and executes an enterprise technology adoption strategy for key services and initiatives, building campus readiness through effective communications, training, stakeholder engagement, and measurable outcomes.
The Director works across the University's academic, administrative, and operational environments and collaborates with campus partners on major initiatives that require coordinated technology planning and execution.
This position directly manages the Unified Communications and Identity Management teams, aligning their roadmaps, service delivery, and adoption outcomes with campus needs and portfolio priorities.
**This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services.**
**May be required to work evenings, nights, weekends, or different shifts for extended periods.**
Physical Demands: Predominantly operates in an office environment. Some periods of time may be spent in computer room and communications equipment spaces for installation, testing, and troubleshooting. Some work (less than 5%) requires moving and lifting of heavy networking equipment.
Licenses/Certifications: N/A
Director, Special Projects & Campus Partnerships is a customer-focused leader responsible for shaping and driving an integrated service strategy across UMD's core technology services—including campus networking, platform/infrastructure services, unified communications, and identity and access services—by working hands-on with technical leaders and stakeholders across the University.
This role serves as a strategic partner to academic and administrative units across campus, ensuring technology services are aligned to institutional priorities and delivered with excellent customer experience. The Director develops and executes an enterprise technology adoption strategy for key services and initiatives, building campus readiness through effective communications, training, stakeholder engagement, and measurable outcomes.
The Director works across the University's academic, administrative, and operational environments and collaborates with campus partners on major initiatives that require coordinated technology planning and execution.
This position directly manages the Unified Communications and Identity Management teams, aligning their roadmaps, service delivery, and adoption outcomes with campus needs and portfolio priorities.
**This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services.**
**May be required to work evenings, nights, weekends, or different shifts for extended periods.**
Physical Demands: Predominantly operates in an office environment. Some periods of time may be spent in computer room and communications equipment spaces for installation, testing, and troubleshooting. Some work (less than 5%) requires moving and lifting of heavy networking equipment.
Licenses/Certifications: N/A
Minimum Qualifications
Education: Bachelor's degree from an accredited college or university.
Experience: Ten (10) years of professional information technology experience managing network, server, storage, or backup infrastructure. Five (5) years of experience supervising or managing professional staff.
Experience: Ten (10) years of professional information technology experience managing network, server, storage, or backup infrastructure. Five (5) years of experience supervising or managing professional staff.
KNOWLEDGE, SKILLS, & ABILITIES:
Knowledge of tools and technology utilized to support instruction.
Knowledge of infrastructure services including server, storage, cloud (SaaS, IaaS, PaaS), network, and voice all within the context of IT security.
Skill in oral and written communication.
Skill in the use of Google Workspace products.
Ability to set priorities, and meet deadlines.
Ability to multitask while demonstrating a commitment to customer service.
Knowledge of tools and technology utilized to support instruction.
Knowledge of infrastructure services including server, storage, cloud (SaaS, IaaS, PaaS), network, and voice all within the context of IT security.
Skill in oral and written communication.
Skill in the use of Google Workspace products.
Ability to set priorities, and meet deadlines.
Ability to multitask while demonstrating a commitment to customer service.
Additional Job Details
Preferences:
- Master's degree in Information Systems, Engineering, Business, Public Administration, or related field.
- Demonstrated experience developing and executing technology adoption / change management strategies in complex environments.
- Demonstrated experience establishing governance for demand intake, prioritization, roadmapping, and outcome measurement across multiple teams.
- Experience partnering with a broad range of stakeholders across academic, administrative, and operational functions.
- Experience supporting identity and access services and/or unified communications services in a large enterprise environment.
Additional Information:
Please note that all positions within the Division of Information Technology (DIT) have an in person component with expected time in our College Park, MD location per week. Telework is not a guaranteed work arrangement.
Please note that all positions within the Division of Information Technology (DIT) have an in person component with expected time in our College Park, MD location per week. Telework is not a guaranteed work arrangement.
Visa Sponsorship Information:
- DIT will not sponsor the successful candidate for work authorization in the United States now or in the future.
- F1 STEM OPT support is not available for this position.
Required Application Materials:
Resume
Cover Letter
List of three References
Best Consideration Date:
April 15, 2026
Posting Close Date:
Open until filled
Open Until Filled:
Yes
Job Risks
Not Applicable to This Position
Financial Disclosure Required
No
For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.
For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.
Department
DIT-EE-Enterprise Engineering & Operations
Worker Sub-Type
Staff Regular
Salary Range
$220,320.00 - $264,384.00
Benefits Summary
For more information on Regular Exempt benefits, select this link.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment Eligibility
The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO Statement
The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University's Equal Employment Opportunity Statement of Policy.
Title IX Non-Discrimination Notice
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