Concorde Career Colleges is hiring a Director Student Affairs. The director leads the campus's student services, leadership development, student organizations, and academic support programs, with a focus on student engagement, retention, and well-being, and reports to the Campus President. The role also builds relationships with the local business and health care community to grow job leads and externship sites for students.
Highlights
Develop and run programs and services that support student engagement, retention, and success, and evaluate the policies and procedures behind the student experience.
Lead the Student Affairs team and manage the department budget, building a motivated staff through training, performance management, and career development.
Direct business development with the local community to grow job leads and externship sites, and track daily and weekly run rates for placements, job lead development, and re-entry activities.
Oversee campus programs for student development, leadership, and diversity, and support student organizations, clubs, and governance bodies with mentorship and resources.
Monitor compliance with federal, state, and institutional regulations, including Title IX, ADA, and FERPA, and manage reporting for incidents involving student conduct, academic integrity, and campus safety.
Serve as the liaison between students and administration, and partner with academic departments to provide coordinated student support and conflict resolution.
Bachelor's degree in Business Administration, Education and Human Sciences, or a related field, plus at least four years in student affairs, student services, career services, or education management such as admissions, financial aid, or academic affairs.
Experience with student management platforms like Campus Nexus is preferred.
Pay of $80,000 to $87,000 per year, on campus in Glendale, Arizona, with local or overnight travel up to 15%.
Director Student Affairs Full Description
Overview:
Director of Student Affairs
Compensation: $80,000-87,000 per year
The Director of Student Affairs provides strategic leadership, vision, and direction for programs and services that support student success, engagement, and well-being. This position oversees a variety of areas, such as student services, leadership development, student organizations, academic support programs, and compliance with institutional policies and procedures. The Director works collaboratively with campus stakeholders, including academic departments, faculty, staff, and students, to create an inclusive, student-centered environment that fosters academic and personal growth. This position reports to the Campus President.
In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -
Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
Retirement Matching: 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment
Responsibilities:
Develop and implement comprehensive programs and services to support student engagement, retention, and success
Proactively engage change management strategies to deliver programs and services
Establish and evaluate policies and procedures to enhance the student experience
Provide guidance and oversight for the Student Affairs team and manage department budgets
Direct the business development process to increase community resources, job leads and externship sites
Track and achieve daily/weekly run rates for placements, job lead development and re-entry activities
Identify goals and vision for department to guide individuals and teams
Acquire and apply up-to-date information from student services, education and healthcare industries to meet business objectives
Align the organization with the local business community to support priorities, and embrace change
Coordinate resources and arrange organizational systems
Oversee campus programs and activities related to student development, leadership, and diversity initiatives
Support student organizations, clubs, and governance bodies by providing mentorship and resources
Advocate for student needs, addressing issues and providing resources for conflict resolution
Responsible for creating an environment that engages staff, and provides quality student relationships and professional development, while developing purposeful relationships within the local health care community
Monitor and maintain compliance with federal, state, and institutional regulations, including Title IX, ADA, and FERPA.
Manage reporting processes for incidents related to student conduct, academic integrity, and campus safety
Serve as a liaison between students and administration, promoting transparency and open communication
Partner with academic departments and other campus units to provide comprehensive student support services
Represent the institution in external and internal forums related to student affairs
Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics
Recognizes and rewards employee contributions and achievements
Other duties as assigned
Qualifications: Your Qualifications:
Bachelor’s degree in Business Administration, Education and Human Sciences or related field (required)
Minimum of four (4) years of experience in Student Affairs, Student Services, Graduate Employment/Career Services, or Education Management Services such as Admissions, Financial Aid or Academic Affairs
Skills:
Experience with student management platforms like Campus Nexus (preferred)
Experience in training, professional development, and performance management
Facilitates regular, meaningful two-way communication
Identify trends and track key metrics to determine overall effectiveness of initiatives and support of business goals and adjust strategies accordingly
Capability to develop long-term plans for student affairs
Understand the implications of new information for both current and future problem-solving and decision-making
Be aware of others' reactions and understanding why they react as they do
Identify complex problems and reviewing related information to develop and evaluate options and implement solutions
Present ideas in a clear and compelling manner, both verbally and in written format
Exceptional listening and conflict resolution skills
Openness to adopting new technologies, approaches, and methods for career services delivery, especially in response to evolving workforce demands
Drive, and be accountable for, results in a fast-paced environment