Cleveland State University
Director, Student Success
🇺🇸
Cleveland, OH
🕑
Full-Time
💰
TBD
💻
Academic Advising
🗓️
April 14th, 2026
FERPA
Edtech.com's Summary
Cleveland State University is hiring a Director, Student Success. The role involves providing strategic leadership for academic support programs within the College of Law, overseeing curriculum design, academic counseling, faculty collaboration, and program evaluation to promote student success, equity, and professional readiness.
Highlights
- Provide leadership in developing, delivering, and assessing academic support programs in the College of Law.
- Oversee curriculum design, academic counseling, faculty collaboration, and program evaluation.
- Focus on student success, equity, and professional readiness.
- Required knowledge of adult learning, student retention, academic support models, and relevant regulations like FERPA and ADA.
- Strong verbal and written communication skills with diverse stakeholders.
- Must have a bachelor's degree in relevant fields and five years of related experience including two in leadership or supervision.
- Preferred qualification: Juris Doctor from an ABA accredited law school.
- Ability to handle sensitive student issues with discretion and empathy.
- Work closely across departments to improve student outcomes and incorporate new teaching methods and technologies.
- Full-time position with a standard Monday through Friday, 8 AM to 5 PM schedule in the College of Law Dean's department.
Director, Student Success Full Description
Director, Student Success
Posting Details
Business Title | Director, Student Success
Posting Category | Administrative and Professional
Salary Grade | 08
Salary Plan | Professional Non Bargaining
Hiring Range /Pay Rate |
Department | College of Law Dean
Department Description |
Position Location | Main Campus
FTE | 1.0
Job Summary | Provides strategic leadership in the development, delivery, and assessment of academic support programs within the College of Law (LAW). Oversees curriculum design, academic counseling, faculty collaboration, and program evaluation with a focus on student success, equity, and professional readiness. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree preferably in political science, psychology, education, higher education studies, sociology, or related work. Five (5) years of experience working in education, teaching, academic assistance, tutoring, academic advising, or similar experience, of which two (2) of the five (5) in a leadership or supervisory role.
Preferred Qualifications | Juris Doctor from an ABA accredited law school.
Knowledge, Skills, and Abilities (KSAs) | Knowledge of adult learning, student retention, and academic support models. Strong verbal and written communication with students, faculty, administrators, and external stakeholders. Understanding of wellness, self-regulation, and resilience in high-stress academic environments. Familiarity with Family Educational Rights and Privacy Act (FERPA), Americans with Disabilities Act (ADA), and other relevant student support regulations. Ability to navigate sensitive student issues with discretion, empathy, and sound judgment. Ability to work effectively across departments to enhance student outcomes. Ability to incorporate new technologies, teaching methods, and support strategies to enhance student success. Ability to design and deliver effective academic workshops, courses, and interventions tailored to various learning styles. Skilled in conducting individualized academic advising and creating personalized study and success plans. Ability to support various communities through workforce planning, organizational effectiveness, problem solving, hiring, retention, facilitation, and decision-making skills and competencies.
Requisition Number | PT0703816S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting | 06/30/2027
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically, Monday – Friday, 8:00 AM – 5:00 PM
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 04/13/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 04/20/2026
Tentative Start Date |
Posting Category | Administrative and Professional
Salary Grade | 08
Salary Plan | Professional Non Bargaining
Hiring Range /Pay Rate |
Department | College of Law Dean
Department Description |
Position Location | Main Campus
FTE | 1.0
Job Summary | Provides strategic leadership in the development, delivery, and assessment of academic support programs within the College of Law (LAW). Oversees curriculum design, academic counseling, faculty collaboration, and program evaluation with a focus on student success, equity, and professional readiness. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree preferably in political science, psychology, education, higher education studies, sociology, or related work. Five (5) years of experience working in education, teaching, academic assistance, tutoring, academic advising, or similar experience, of which two (2) of the five (5) in a leadership or supervisory role.
Preferred Qualifications | Juris Doctor from an ABA accredited law school.
Knowledge, Skills, and Abilities (KSAs) | Knowledge of adult learning, student retention, and academic support models. Strong verbal and written communication with students, faculty, administrators, and external stakeholders. Understanding of wellness, self-regulation, and resilience in high-stress academic environments. Familiarity with Family Educational Rights and Privacy Act (FERPA), Americans with Disabilities Act (ADA), and other relevant student support regulations. Ability to navigate sensitive student issues with discretion, empathy, and sound judgment. Ability to work effectively across departments to enhance student outcomes. Ability to incorporate new technologies, teaching methods, and support strategies to enhance student success. Ability to design and deliver effective academic workshops, courses, and interventions tailored to various learning styles. Skilled in conducting individualized academic advising and creating personalized study and success plans. Ability to support various communities through workforce planning, organizational effectiveness, problem solving, hiring, retention, facilitation, and decision-making skills and competencies.
Requisition Number | PT0703816S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting | 06/30/2027
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically, Monday – Friday, 8:00 AM – 5:00 PM
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 04/13/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 04/20/2026
Tentative Start Date |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
- * Do you have a bachelor’s degree preferably in political science, psychology, education, higher education studies, sociology, or related work?
- Yes
- No
- * Do you have five (5) years of experience working in education, teaching, academic assistance, tutoring, academic advising, or similar experience, of which two (2) of the five (5) in a leadership or supervisory role?
- Yes
- No
Application Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
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