University of South Carolina
Director Student Support Svcs
🇺🇸 Walterboro, SC
🕑 Full-Time
💰 TBD
💻 Academic Advising
🗓️ October 30th, 2025
Edtech.com's Summary
University of South Carolina is hiring a Director Student Support Svcs. This role leads and develops student affairs at USC Salkehatchie, overseeing registration, counseling, retention, orientation, tutoring, and academic advising. The Director coordinates retention efforts using an early alert protocol and supervises staff across two campus locations.
Highlights
- Provide leadership and direction for student support services including registration, counseling, retention, orientation, tutoring, and academic advising.
- Supervise academic advisors and the coordinator of student life across multiple campuses.
- Manage the Center for Student Success and develop associated policies and procedures.
- Coordinate new student orientation programs for students and their families.
- Oversee academic advising operations and ensure consistent, student-centered advising.
- Track and analyze retention metrics and provide reports to senior management.
- Use early alert protocols to support student care and outreach.
- Require a bachelor’s degree and at least 3 years of related experience; master’s degree and managerial experience preferred.
- Knowledge of student affairs policies and procedures is necessary.
- Full-time, 12-month position with a 37.5-hour work week, Monday through Friday.
Director Student Support Svcs Full Description
Director Student Support Svcs
Logo |
Posting Number | STA00870PO25
Job Family | Enrollment Management
Job Function | Student Services
USC Market Title | Student Services Program Coordinator
Link to USC Market Title | https://uscjobs.sc.edu/titles/132683
Job Level | P3 - Professional
Business Title (Internal Title) | Director Student Support Svcs
Campus | Salkehatchie
Work County | Colleton
College/Division | USC Salkehatchie College/Division Level
Department | USC Salkehatchie Palmetto College
State Pay Band | 6
Approved Starting Salary |
Advertised Salary Range | Salary commensurate with qualifications
Location of Vacancy |
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Typically Monday through Friday; 8:30 a.m. to 5:00 p.m.
Basis | 12 months
Job Search Category | Student Services
Posting Number | STA00870PO25
Job Family | Enrollment Management
Job Function | Student Services
USC Market Title | Student Services Program Coordinator
Link to USC Market Title | https://uscjobs.sc.edu/titles/132683
Job Level | P3 - Professional
Business Title (Internal Title) | Director Student Support Svcs
Campus | Salkehatchie
Work County | Colleton
College/Division | USC Salkehatchie College/Division Level
Department | USC Salkehatchie Palmetto College
State Pay Band | 6
Approved Starting Salary |
Advertised Salary Range | Salary commensurate with qualifications
Location of Vacancy |
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Typically Monday through Friday; 8:30 a.m. to 5:00 p.m.
Basis | 12 months
Job Search Category | Student Services
About USC
About University of South Carolina | From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary | Reporting to the Assistant Dean, the Director of Student Support Services will provide leadership, direction and development for student affairs for USC Salkehatchie with two campuses located in Allendale and Walterboro SC. Functional areas include registration, counseling, retention and student support services, orientation, tutoring and academic advising. Will serve on the campus student care and outreach team and coordinate retention efforts utilizing an early alert protocol.
Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials | N/A
Preferred Qualifications | Master’s Degree and 1-3 years experience in a related field with managerial experience. Advanced knowledge of and experience in an educational institution.
Knowledge/Skills/Abilities | Knowledge and practical use of policies and procedures related to student affairs.
Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials | N/A
Preferred Qualifications | Master’s Degree and 1-3 years experience in a related field with managerial experience. Advanced knowledge of and experience in an educational institution.
Knowledge/Skills/Abilities | Knowledge and practical use of policies and procedures related to student affairs.
Job Duties
Job Duty | Staff Supervision & Leadership: Supervise two full-time academic advisors, each responsible for a caseload of 85–100 students across two campus locations. Ensure advisors provide early alert intervention, transfer assistance, and manage Student Success Center Labs and associated programs. Supervise a full-time coordinator of student life responsible for: Campus engagement activities. Student conduct processes. New student orientation. Advising the Student Government Association.
Essential Function | Yes
Percentage of Time | 25Job Duty | Plans, directs and oversees the Center for Student Success, including development of policies and procedures, counseling, retention and student support services, orientation, tutoring and academic advising. Serves on the campus student care and outreach team and coordinates retention efforts utilizing and early alert protocol.
Essential Function | Yes
Percentage of Time | 30Job Duty | Administer, develop and supervise the new student orientation programs on both campuses for both students and their parents and/or guests.
Essential Function | Yes
Percentage of Time | 25Job Duty | Academic Advising Oversight:
Oversee all academic advising operations for USC Salkehatchie and Palmetto College students. Coordinate ongoing training and professional development for faculty program advisors. Ensure consistent, student-centered advising practices across campuses.
Essential Function | Yes
Percentage of Time | 15Job Duty | Student Success & Retention: Track and analyze key performance indicators including: Fall-to-fall retention rates. Advising appointment volume. Workshop attendance. Other enrollment and retention metrics. Provide regular reports and insights to the Assistant Dean for Enrollment Management and Student Success.
Essential Function | Yes
Percentage of Time | 5
Essential Function | Yes
Percentage of Time | 25Job Duty | Plans, directs and oversees the Center for Student Success, including development of policies and procedures, counseling, retention and student support services, orientation, tutoring and academic advising. Serves on the campus student care and outreach team and coordinates retention efforts utilizing and early alert protocol.
Essential Function | Yes
Percentage of Time | 30Job Duty | Administer, develop and supervise the new student orientation programs on both campuses for both students and their parents and/or guests.
Essential Function | Yes
Percentage of Time | 25Job Duty | Academic Advising Oversight:
Oversee all academic advising operations for USC Salkehatchie and Palmetto College students. Coordinate ongoing training and professional development for faculty program advisors. Ensure consistent, student-centered advising practices across campuses.
Essential Function | Yes
Percentage of Time | 15Job Duty | Student Success & Retention: Track and analyze key performance indicators including: Fall-to-fall retention rates. Advising appointment volume. Workshop attendance. Other enrollment and retention metrics. Provide regular reports and insights to the Assistant Dean for Enrollment Management and Student Success.
Essential Function | Yes
Percentage of Time | 5
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive | No
Hazardous weather category | Non-Essential
Hazardous weather category | Non-Essential
Posting Detail Information
Number of Vacancies | 1
Desired Start Date | 11/17/2025
Job Open Date | 10/28/2025
Job Close Date |
Open Until Filled | Yes
Special Instructions to Applicant |
Quicklink for Posting | https://uscjobs.sc.edu/postings/196991
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Desired Start Date | 11/17/2025
Job Open Date | 10/28/2025
Job Close Date |
Open Until Filled | Yes
Special Instructions to Applicant |
Quicklink for Posting | https://uscjobs.sc.edu/postings/196991
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Cover Letter
- Letter of Recommendation 1
- Letter of Recommendation 2
- Letter of Recommendation 3
- Resume
Optional Documents
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