Northwest Shoals Community College
Distance Education/LMS Support Coordinator
Canvas
LMS
Edtech.com's Summary
Northwest Shoals Community College is hiring a Distance Education/LMS Support Coordinator. The coordinator manages the Learning Management System and associated educational technologies, provides technical support to faculty and students, and develops training materials and sessions to enhance distance education. They also assist with digital accessibility compliance and coordinate technology-related events and communications.
Highlights
- Administer Learning Management System (Canvas) and related technologies such as Honorlock, Tutor.com, Turnitin.com, and Respondus.
- Evaluate and deploy new educational technology tools including VR applications and LMS integrations.
- Provide first-level technical support and resolve LMS issues for faculty and students.
- Support Distance Education and Virtual Reality Labs with hardware and software assistance.
- Create and maintain user guides and training materials in collaboration with the Instructional Designer.
- Facilitate faculty and student technology trainings and provide ongoing professional development.
- Communicate LMS updates and coordinate course evaluations.
- Assist with digital accessibility using tools and guidelines from DOJ, WebAIM, Section 508, and ADA compliance.
- Requires a Bachelor's degree in Technology, Education, or related field and at least one year of relevant work experience; higher education experience preferred.
- Annual salary ranges from $50,680 to $68,169 according to the Alabama Community College System’s Salary Schedule E1-2.
Distance Education/LMS Support Coordinator Full Description
Distance Education/LMS Support Coordinator
$50,680.00 - $68,169.00 Annually
Location
NWSCC - Muscle Shoals Campus - 800 George Wallace Blvd, Muscle Shoals, AL
Job Type
Full-Time
Job Number
NWS26-23
College/Division
NWSCC-404020-Distance Learning
Opening Date
05/18/2026
Closing Date
6/1/2026 11:59 PM Central
Campus Location
Northwest-Shoals Community College
Essential Duties and Responsibilities
- Serve as an administrator for the Learning Management System (LMS), video management platforms, and integrated distance education technologies including but not limited to Honorlock, Tutor.com, Turnitin.com, and Respondus.
- Assist in the evaluation, selection, testing, and deployment of emerging educational technologies and third-party tools including but not limited to LMS integrations and Virtual Reality applications.
- Act as the first point of escalation for faculty and students to resolve LMS-related technical and software issues within the distance education ecosystem.
- Provide hands-on technical assistance in the Distance Education Lab and Virtual Reality Lab, ensuring students have access to the necessary hardware and software for their coursework.
- Create, update, and maintain user guides and technical guides to ensure support materials meet student, faculty, and staff needs.
- Partner with Instructional Designer to develop training materials and professional development opportunities for faculty and staff.
- Facilitate or co-facilitate with Instructional Designer to deliver technology training sessions for faculty across both campuses, focusing on practical applications for instructional software.
- Assist in coordinating and executing student-facing technology trainings and events.
- Draft and distribute timely announcements regarding LMS system updates, maintenance windows, and new feature releases to the campus community.
- Support the technical setup, distribution, and execution of course evaluations of distance education courses.
- Consistently demonstrate a high standard of professional communication and service-oriented support in all interactions.
- Assist faculty and staff with digital accessibility efforts including but not limited to using built-in LMS accessibility checkers, following guidance from the DOJ, WebAIM, and Section 508, and focusing on digital accessibility from the ADA.
Qualifications
- Minimum of a Bachelor’s Degree in Technology, Education, or related field, required.
- Minimum of one year of work experience in or technology-related field, required - in a higher education setting, preferred.
- Experience with Canvas learning management system and other educational technologies, required.
Application Procedures/Additional Information
A complete application packet consists of the following:
- a completed Northwest Shoals Community College online application form,
- a current resume, and
- postsecondary transcripts (unofficial or official), which must include institution’s name, college degree, and degree date.
Applications may be submitted online at www.nwscc.edu.
Applications should be received by no later than June 1,2026.
Incomplete application packets will eliminate the possibility of an interview. Application packets received after the deadline date will eliminate the possibility of an interview. The submission of all required application materials by the deadline date is the sole responsibility of the applicant.
SALARY: Compensation is in accordance with the Alabama Community College System’s Salary Schedule E1-2 ($50,680 - $68,169).
Northwest Shoals Community College is an equal opportunity employer. It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.
Northwest Shoals Community College will make reasonable accommodations for qualified disabled applicants or employees. Applicants in need of an accommodation(s), should contact the Office of Human Resources prior to the interview. 256-331-5279
Applicants must adhere to the College’s prescribed interview schedule and must travel at their own expense.
Northwest Shoals Community College will not be responsible for copying application packets for current or future positions.
In accordance with Alabama Community College System Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon an acceptable background check as determined by the College President.
Northwest Shoals Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee’s eligibility to work in the United States as required by the Department of Homeland Security.
Northwest Shoals Community College reserves the right to withdraw this job announcement at any time prior to awarding of employment.
Applications should be received by no later than June 1,2026.
Incomplete application packets will eliminate the possibility of an interview. Application packets received after the deadline date will eliminate the possibility of an interview. The submission of all required application materials by the deadline date is the sole responsibility of the applicant.
SALARY: Compensation is in accordance with the Alabama Community College System’s Salary Schedule E1-2 ($50,680 - $68,169).
Northwest Shoals Community College is an equal opportunity employer. It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.
Northwest Shoals Community College will make reasonable accommodations for qualified disabled applicants or employees. Applicants in need of an accommodation(s), should contact the Office of Human Resources prior to the interview. 256-331-5279
Applicants must adhere to the College’s prescribed interview schedule and must travel at their own expense.
Northwest Shoals Community College will not be responsible for copying application packets for current or future positions.
In accordance with Alabama Community College System Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon an acceptable background check as determined by the College President.
Northwest Shoals Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee’s eligibility to work in the United States as required by the Department of Homeland Security.
Northwest Shoals Community College reserves the right to withdraw this job announcement at any time prior to awarding of employment.
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