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Knowledge Services

e-Learning Systems Analyst (remote)

🇺🇸 Remote - Augusta, ME

🕑 Full-Time

💰 TBD

💻 Learning & Development

🗓️ August 4th, 2025

LMS

Edtech.com's Summary

Knowledge Services is hiring an e-Learning Systems Analyst to support the implementation and management of a new enterprise learning management system for the State of Maine Office of Technology. The role involves managing user and content administration, creating documentation, engaging stakeholders, and supporting additional Office of IT projects as needed.

Highlights
  • Manage and maintain the enterprise Learning Management System, including user and content management.
  • Create documentation and training materials for MaineIT staff and other state agencies.
  • Support implementation of the new learning system and facilitate stakeholder engagement.
  • Analyze systems and procedures to improve LMS functionality and support system updates.
  • Required skills include 5+ years experience with LMS analysis, strong communication and documentation abilities.
  • Preferred qualifications include a bachelor's degree or equivalent experience, organizational change management skills, and experience with software development life cycle.
  • Experience with business requirements gathering, advanced methodologies like story mapping, and data analysis is highly valued.
  • Must have the ability to write and execute detailed test plans and work effectively in a team environment.
  • This is a W2 temporary full-time contract position through June 2026, with potential extension.
  • Role supports the State of Maine Office of Technology and its internal and external partners.

e-Learning Systems Analyst (remote) Full Description

Overview: 
Knowledge Services is seeking a remote e-Learning Systems Analyst for a contract through the end of June 2026 (potential for extension) with the State of Maine Office of Technology.  
  • Applicants may work 100% remotely.
  • Applicants must possess experience as an Analyst supporting Learning Management Systems
  • Please note that we cannot consider any third-party candidates, those requiring C2C, or anyone requiring sponsorship for a work visa.
 
Responsibilities:
e-Learning Systems Analyst Responsibilities:
• The State of Maine is implementing a new enterprise learning management system.
• This system provides a single source for all training and education for all employees and external partners.
• MaineIT seeks to create documentation and content for its processes and procedures that will be made available to all MaineIT staff in the learning management system.
• MaineIT will offer this service to other State agencies as they are brought into the system.
• The ideal candidate will have previous experience managing/maintaining a Learning Management System including user management, content management, and system updates.
• The ideal candidate will have demonstrated stakeholder engagement skills and the ability to bring others along with a new system implementation.
• As a Systems Analyst, they should possess knowledge of the limitations and capabilities of computer systems, applications, and various information technologies.
• They will have the ability to analyze systems and procedures, to write and revise standards and procedures, to communicate effectively, and to train others.
• The Learning Management System project will be a priority, but this Systems Analyst will also work on other OIT projects as needed.

Qualifications:
e-Learning Systems Analyst Required Skills:
• 5+ years of experience analyzing existing processes, systems, and functionality to facilitate improvements for learning management systems (LMS)
• Communication skills with an emphasis on relationship building
• Strong documentation skills

Preferred Skills:
• 4-year college degree or equivalent working experience in business analytics/communications
• Organizational Change Management skills, ability to bring along stakeholders and end users within the project
• Knowledge of all phases of the software development life cycle as well as the project development cycle
• Strong oral and written communication skills including the ability to write clearly and effectively
• Demonstrated experience in gathering business requirements for system design including advanced methodologies like story mapping, impact mapping, user story writing and refinement
• Experience writing queries and analyzing data
• Ability to establish and maintain effective working relationships in a team environment
• Experience in writing and executing test plans with attention to detail and quality focus

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.
 
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