J Sargeant Reynolds Community College
Educate VA Program Support Technician
🇺🇸 Henrico, VA
🕑 Full-Time
💰 $52K - $55K
💻 Other
🗓️ July 25th, 2025
Edtech.com's Summary
J. Sargeant Reynolds Community College is hiring an Educate VA Program Support Technician. This role provides administrative and program support to the Educate VA leadership team, coordinating classes, assisting with student registrations, processing applications, preparing licensure files, collecting data, generating reports, and communicating with school division leaders and state agency stakeholders.
Highlights
- Support Educate VA Career Switcher program and Community College Workforce Alliance (CCWA).
- Coordinate classes and assist with student registrations and applications.
- Prepare licensure files, collect data, and generate reports.
- Communicate effectively with internal and external customers, including Virginia school division leaders and state agencies.
- Proficient in Microsoft Office Suite, Google Workspace, and internet usage.
- Knowledge of state, college, and organizational grant and tuition regulations and processes.
- Experience with office administration, student information systems, and financial reports preferred.
- Travel between campuses as needed; no supervisory or state vehicle operation responsibilities.
- Full-time, nonexempt position with a pay range of $52,000 - $55,000, commensurate with qualifications and experience.
- Offers competitive state health benefits, Virginia Retirement System participation, generous paid time off, Flexible Spending Accounts, Employee Assistance Program, and professional development opportunities.
Educate VA Program Support Technician Full Description
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Educate VA Program Support Technician
Please see Special Instructions for more details.
Application review will begin July 28, 2025.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | Educate VA Program Support Technician
Role Title | Admin and Office Spec III
Role Code | 19013-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 28300309
Agency | J. Sargeant Reynolds Community College
Division | J. Sargeant Reynolds Community College (Div)
Work Location | Henrico - 087
Hiring Range | Commensurate with qualifications and experience; $52,000 - $55,000
Emergency/Essential Personnel | No
EEO Category | E-Paraprofessional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Schedule is assigned by supervisor.
Sensitive Position | No
Job Description
Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
The Educate VA Program Support Technician will support the Community College Workforce Alliance’s (CCWA) mission by providing administrative and program support to the Educate VA leadership team and programs. This will include all participants or potential candidates in the Educate VA Career Switcher program.
This Program Support Tech will help coordinate classes, provide basic technology support, assist with student registrations, process applications, prepare licensure files, collect data, and generate a variety of reports, as needed. Additionally, the candidate will need to effectively communicate with both internal and external customers to include Virginia school division leaders and other stakeholders in various state agencies.
Total Rewards That Recognize and Support Your Impact
Competitive state health benefits, including multiple medical plans, dental, vision, hearing, and premium rewards Participation in the Virginia Retirement System (VRS), including employer-paid contributions and voluntary supplemental retirement savings options Generous paid time off, including annual personal leave, sick leave, holidays, and paid parental leave Flexible Spending Accounts (FSAs) to help offset medical and dependent care costs using pre-tax dollars Access to the Employee Assistance Program (EAP), which includes confidential support services, legal and financial counseling, and up to four no-cost counseling sessions per incident Professional development opportunities including tuition assistance, training programs, and a strong culture of internal promotion
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Knowledge, Skills, and Abilities (KSAs):
Considerable knowledge of generally accepted administrative and office support functions. Demonstrate high-level proficiency with applicable software programs including MicroSoft Office Suite, Google Workspace, and the internet. Demonstrate ability to manage priorities and work independently while demonstrating excellent organizational and office management skills. Demonstrate ability to communicate effectively, orally and in writing, with individuals both internal and external to the organization, and successfully working with multi-generational and diverse populations. Demonstrate ability to establish positive working relationships while working independently and as part of a team to provide excellent customer service to stakeholders and clients. Working knowledge of state, college, and organizational grant and tuition regulations and processes. Demonstrated ability to research and solve problems independently. Ability to organize, coordinate, prioritize multiple tasks and keep accurate records while working in a fast paced rapidly changing environment.
Additional Considerations | Experience in office administration and working with computer-based student information systems and financial reports.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Travel between campuses as needed.
Role Title | Admin and Office Spec III
Role Code | 19013-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 28300309
Agency | J. Sargeant Reynolds Community College
Division | J. Sargeant Reynolds Community College (Div)
Work Location | Henrico - 087
Hiring Range | Commensurate with qualifications and experience; $52,000 - $55,000
Emergency/Essential Personnel | No
EEO Category | E-Paraprofessional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Schedule is assigned by supervisor.
Sensitive Position | No
Job Description
Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
The Educate VA Program Support Technician will support the Community College Workforce Alliance’s (CCWA) mission by providing administrative and program support to the Educate VA leadership team and programs. This will include all participants or potential candidates in the Educate VA Career Switcher program.
This Program Support Tech will help coordinate classes, provide basic technology support, assist with student registrations, process applications, prepare licensure files, collect data, and generate a variety of reports, as needed. Additionally, the candidate will need to effectively communicate with both internal and external customers to include Virginia school division leaders and other stakeholders in various state agencies.
Total Rewards That Recognize and Support Your Impact
Competitive state health benefits, including multiple medical plans, dental, vision, hearing, and premium rewards Participation in the Virginia Retirement System (VRS), including employer-paid contributions and voluntary supplemental retirement savings options Generous paid time off, including annual personal leave, sick leave, holidays, and paid parental leave Flexible Spending Accounts (FSAs) to help offset medical and dependent care costs using pre-tax dollars Access to the Employee Assistance Program (EAP), which includes confidential support services, legal and financial counseling, and up to four no-cost counseling sessions per incident Professional development opportunities including tuition assistance, training programs, and a strong culture of internal promotion
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Knowledge, Skills, and Abilities (KSAs):
Considerable knowledge of generally accepted administrative and office support functions. Demonstrate high-level proficiency with applicable software programs including MicroSoft Office Suite, Google Workspace, and the internet. Demonstrate ability to manage priorities and work independently while demonstrating excellent organizational and office management skills. Demonstrate ability to communicate effectively, orally and in writing, with individuals both internal and external to the organization, and successfully working with multi-generational and diverse populations. Demonstrate ability to establish positive working relationships while working independently and as part of a team to provide excellent customer service to stakeholders and clients. Working knowledge of state, college, and organizational grant and tuition regulations and processes. Demonstrated ability to research and solve problems independently. Ability to organize, coordinate, prioritize multiple tasks and keep accurate records while working in a fast paced rapidly changing environment.
Additional Considerations | Experience in office administration and working with computer-based student information systems and financial reports.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Travel between campuses as needed.
Posting Detail Information
Posting Number | CLS_3904P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 07/24/2025
Job Close Date | 08/08/2025
Open Until Filled |
Agency Website | www.reynolds.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | Application review will begin July 28, 2025.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/87108
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 07/24/2025
Job Close Date | 08/08/2025
Open Until Filled |
Agency Website | www.reynolds.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | Application review will begin July 28, 2025.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/87108
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have experience working with Microsoft Office and Google Suite?
- Yes
- No
- * Do you have administrative support experience in a college environment?
(Open Ended Question) - * How would you rate your ability to communicate with all levels of an organization and stakeholders?
- Novice
- Intermediate
- Advanced
- Expert
- * Do you have experience working for a state-supported institution or agency in Virginia?
- Yes
- No
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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