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Ralph Lauren
Employee Learning Experience Senior Specialist NA PRO
Edtech.com's Summary
Ralph Lauren Corporation is hiring an Employee Learning Experience Senior Specialist NA PRO to support learning design and delivery for North America PRO retail teams. The role involves creating and facilitating learning programs, managing communications with stakeholders, administering the Learning Management System, and collaborating with global teams to implement learning initiatives.
Highlights
- Develop and deliver learning experiences on topics such as product knowledge, sales, leadership, and business skills
- Manage Learning Management System tasks including training uploads, assignments, recordings, and reporting
- Analyze learning completion data and learner feedback
- Create learning tools using Articulate software and provide instructor-led training both virtually and in person
- Design, format, and edit learning materials incorporating graphic design and copyrighting skills
- Maintain effective communication with stakeholders and coordinate learning events
- Required skills include advanced PowerPoint and Excel, strong project management, presentation and facilitation experience, and proficiency with Rise and Articulate software
- Experience in Learning & Development preferred
- Ability to manage multiple projects and meet tight deadlines
- Commitment to championing diversity and inclusion in the workplace
Employee Learning Experience Senior Specialist NA PRO Full Description
Employee Learning Experience Senior Specialist NA PRO
W175939
State/Region
Florida
Department
Human Resources
Location
United States
City
Miami
COMPANY DESCRIPTION
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
POSITION OVERVIEW
This role is based out of our Miami area.
To provide specialized Learning design & delivery support to the North America PRO retail teams. This role will support implementation of learning projects through learning creation and facilitation, key stakeholder and client group communication, some Learning Management System administration and reporting, and project management for Learning goals. They will collaborate closely with the Global Employee Learning Experience team, People division, and leadership stakeholders for NA Retail client groups to support the deployment of NA learning Initiatives.
ESSENTIAL DUTIES & RESPONSIBILITIES
- To provide an efficient, courteous and professional approach to Learning Experience requests focused on the North America PRO Retail population
- Develop and deliver elevated and impactful learning experiences on an array of topics including Product Knowledge, Selling & Service, Leadership Development, Business Accumen, and Job Skills.
- Ensure that team and stakeholder communications are dealt with appropriately and in a timely fashion
- Support tasks in our Learning Management System, ensuring all training is uploaded, assigned, recorded, and reported on appropriately
- Generate and analyze Learning completion reporting and Learner feedback surveys
- Assist with communicating and championing global learning initiatives with client groups.
- Become fluent in our Learning creation software, Articulate, to design tools for NA-specific needs
- Become certified in targeted Learning programming to facilitate when needed
- Deliver instructor-led learning content in-person or virtually in a compelling and inspiring fashion
- Assist in the design, formatting, and editing of Learning materials including basic graphic design and copyrighting
- Manage Learner communication, tasks, and troubleshooting related to Learning Management System, eLearnings, and instructor-led trainings.
- Collaborate with stakeholders to support implementation and adoption of global talent development tools and initiatives
- Communicate effectively with the Employee Learning Experience team and other business units to support and enable efficient coordination of learning events
EXPERIENCE, SKILLS & KNOWLEDGE
- Prior Learning & Development experience preferred.
- Advanced PowerPoint and Excel skills
- Excellent organizational skills and attention to detail
- Effectively manage time in order to meet deadlines
- Strong presentation skills or facilitation experience preferred
- Ability to work on more than one project at a time
- Creative ability and strong copyrighting skills to design and refine Learning collateral
- Strong project management skills to balance multiple stakeholders
- Ability to process information from more than one source accurately
- Professional attitude and approach to work
- Ability to competently operate Rise & Articulate
- Ability to work to tight deadlines
- Champions diversity and inclusion – in all forms and across all dimensions
- Capable to communicate at all levels in a clear and concise manner.
Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.
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