North Carolina Agricultural and Technical State University
Employee Relations Counselor
🇺🇸 Hybrid - Greensboro, NC
🕑 Full-Time
💰 $45K - $60K
💻 Human Resources
🗓️ November 2nd, 2025
Edtech.com's Summary
North Carolina Agricultural and Technical State University is hiring an Employee Relations Counselor. The role involves supporting the Director of Employee Relations and Equal Employment Opportunity/AAO by managing employee relations cases, conducting workplace investigations, overseeing grievance and mediation coordination, and ensuring compliance with EEO, affirmative action, and ADA regulations.
Highlights
- Manage employee relations cases for faculty and staff including investigations and counseling.
- Coordinate grievance and mediation processes, including scheduling and documentation.
- Support ADA compliance by reviewing accommodation requests for individuals with disabilities.
- Assist in developing and implementing HR policies, training programs, and affirmative action plans.
- Maintain databases and records for employee relations, EEO complaints, and performance management.
- Communicate effectively with university staff on policies, procedures, and regulatory compliance matters.
- Preferred qualifications include a bachelor's degree and at least two years of progressive human resources experience, preferably in employee relations; certification as a mediator, facilitator, or trainer is advantageous.
- Salary range is $45,230 to $59,987 annually for a full-time, permanent position.
- Position reports within the Human Resources division, specifically the Employee Relations unit at NC A&T State University.
- Work hours are 8 am to 5 pm with eligibility for a hybrid work arrangement.
Employee Relations Counselor Full Description
Employee Relations Counselor Bookmark this Posting Print Preview | Apply for this Job
Please see Special Instructions for more details.
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more:
Employee Benefits available to NC A & T permanent employees include the following and more:
- Accrued Vacation and Sick Leave for Eligible Employees
- Community Service Leave
- Aetna – State Health Benefits of North Carolina
- NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
- 12 Paid Holidays
- Teachers and State Employees Retirement System (TSERS)
- Optional Supplemental Plans - 401k, 403b, 457b and 457
- Employee Assistance Program (EAP)
- Campus Recreation Center Discount
- University Bookstore Discount
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Posting Details
Supplemental Questions
Classification Information
| Position/Classification Title | Human Resources Specialist |
|---|---|
| Classification Type | SHRA |
| Position required to work during periods of adverse weather or other emergencies: | N - Not Mandatory |
| Minimum Experience/Education | Bachelor’s degree; or an equivalent combination of training and experience. |
| Preferred Years Experience, Skills, Training, Education | At least two years of progressively responsible experience in human resources; preferably in employee relations. Certified mediator, facilitator and trainer. |
| Required License or Certification |
Position Overview
| Primary Purpose of Position | The Employee Relations Specialist will be responsible for providing support to the Director of Employee Relations and Equal Employment Opportunity/AAO in the areas of Employee Relations, Equal Employment Opportunity (EEO) and Affirmative Action. Serves as the Accommodation Coordinator. In this capacity, the employee will work closely with the Director of Employee Relations EEO/AAO to review and assess all documentation on individuals with disabilities to ascertain if they have a disability as defined by Section 504 of the Rehabilitation Act of 1973 and American Disabilities Act (ADA) and ADA Amendment Acts (ADAAA). |
|---|---|
| Primary Function of Organizational Unit | The Division of Human Resources at NC A&T is committed to serving as a strategic partner by providing comprehensive Service, Excellence, Engagement and Knowledge to the University community. It is our desire to support a culture of uncompromising expectation that will enable the University to attract, retain and develop faculty and staff of the future. This will empower us to understand clearer and more effectively deal with the significant social, economic and global challenges that are necessary to achieve the bold vision of the University. North Carolina Agricultural and Technical State University is an 1890 land-grant doctoral research university dedicated to learning, discovery, and community engagement. The University provides a wide range of educational opportunities from bachelor’s to doctoral degrees in both traditional and online environments. With an emphasis on preeminence in STEM and a commitment to excellence in all its educational, research, and outreach programs, North Carolina A&T fosters a climate of economic competitiveness that prepares students for the global society. |
| Work Hours | 8 am - 5 pm |
| Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. | Hybrid (Employees are working part-time in the office to perform job tasks that require on-campus engagement, and the remaining time at home) |
Key Responsibilities and Related Competencies
| Required Competency | Program Administration |
|---|---|
| Duties | Provide case management and support in all aspects of Employee Relations for faculty and staff (EHRA and SHRA) for NCA&T State University; including conducting workplace investigations and preparing investigation reports, providing guidance on disciplinary actions, faculty and staff grievance administration, employee and management counseling on policies, procedures, and workplace and performance issues. Prepare discovery and public records request documents; prepare grievance and disciplinary action audit reports for Office of State Personnel; assist in preparing reports including but not limited to the annual VETS l00 report. Maintain employee relations and EEO database; create and maintain files for EEOC and Office of Administrative Hearing complaints; and provide annual reporting data on disciplinary actions and grievances to all required agencies (Office of State Human Resources, Police Administration, etc.) as required. Assist the Director of Employee Relations EEO/AAO with the development and management of a campus-wide program of employee relations to affect a variety of employment issues; in conducting assessments, surveys, proactive prevention of discrimination strategies through workplace climate assessments and other proactive tools, as appropriate and in gathering feedback. Oversee the design and implementation of a comprehensive supervisory/management training curriculum for the University, Oversee the search committee training and maintenance of search committee rosters. |
| Required Competency | Applied Knowledge - HR Program and Organization |
|---|---|
| Duties | Assist the Director of Employee Relations EEO/AAO with ensuring that NC A&T State University has an Affirmative Action and Equal Employment Opportunity program that complies with all Federal and State requirements. Ensure compliance with EHRA and SHRA Human Resources policies, as well as Federal and State regulatory requirements regarding employment and affirmative action plans (both State and Federal) by staying informed about employment laws and regulations. Assist in the development, implementation, and communication of HR policies and procedures. Assist Director of Employee Relations EEO/AAO with Americans Disabilities Act (ADA) compliance, including review of reasonable accommodation requests. Work with University leadership and administration to ensure that the university’s commitment to equal employment opportunity is carried out, including assisting with the preparation of the University’s EEO Plan. This position may be called to lead and/or serve on special project teams and committees as assigned by the Vice Chancellor for HR, the Assistant Vice Chancellors for HR, or Director of Employee Relations EEO/AAO as needed. Serve on ad hoc committees and project teams. Provide administrative support for Director of Employee Relations EEO/AAO. Serve as Employee Relations Training Coordinator: Schedule training classes with the Center for Leadership and Organizational Excellence and the OSP; Ensure adequate communication and advertising for training classes (virtual, in person or hybrid), set up classroom, prepare roster and evaluations for attendees, maintain a database of attendees, monitor and reschedule attendees who did not complete their session and distribute any applicable certificates to attendees. |
| Required Competency | Attention to Detail |
|---|---|
| Duties | Provide policy training to new and existing employees and management through new employee orientation and other ad hoc training classes. Assist with the development and maintenance of Employment Relations and EEO regulations, policies and procedures, training modules and creating training materials such as PowerPoint presentations, and facilitate or co-facilitate training as appropriate. Serve as the intake coordinator for ER, EEO and Unemployment Insurance cases, ensuring all cases are timely and accurately entered into the applicable case tracking system with appropriate documentation and applicable issue(s) identification. Serve as Mediation and Grievance Coordinator: Schedule and coordinate mediation date and time with grievant, respondent and mediators, including room scheduling and set up, parking, travel reimbursement and providing assistance to each participant on the process and how to prepare for the hearing. Schedule and coordinate grievance hearing date and time with grievant, respondent, and SHRA Mediation and Grievance Committee members, including room scheduling and set up, preparation of hearing documents, providing assistance to each participant on the process and how to prepare for the hearing. Prepare and distribute acknowledgement and confirmation letters to grievant, respondent , mediators and SHRA Mediation and Grievance Committee members. Prepare and submit required mediation documentation for OSHR (notice of impasse, mediation agreements, etc.). Accurately, timely and effectively communicate with faculty and staff both verbally and in writing. Work with a high degree of diligence and precision, even when under tight deadlines; conduct thorough fact-checking and research to ensure the accuracy and credibility of all information; maintain consistency in information and terminology across multiple documents and platforms; proofread and edit for grammar, spelling, punctuation, and style, ensuring a high degree of accuracy and consistency; and review texts for typos and errors before publishing. |
| Required Competency | Information/Records Administration |
|---|---|
| Duties | Assist with all reporting requirements, including development of tracking and monitoring metrics and trends for affirmative action plans (both State and Federal) and overall continual evaluation of the Office of Employee Relations and EEO. Manage executive calendar for the Director of Employee Relations EEO/AAO, including scheduling meetings. Oversee intake of SHRA grievance forms and determine if issue is grievable and filed timely. Create and maintain grievance and mediation case files. Assist with the performance management program, including but not limited to maintaining performance management files, reporting of performance management ratings, and preparing copies of requested performance evaluations. Maintain accurate and confidential records of employee relations cases. Prepare reports on employee relations, metrics, and trends for management review. |
| Required Competency | Communication - Verbal/Written |
|---|---|
| Duties | Effectively communicate with faculty and staff verbally and written, including giving and receiving critical feedback on policies, procedures, federal and state laws, conflict resolutions, and training. |
Position Information
| Working Title | Employee Relations Counselor |
|---|---|
| Competency Level | Journey |
| Position Number | 002067 |
| Recruitment Range | $45,230 - $59,987 |
| FLSA | Non-Exempt |
| Appointment Type | Permanent - Full-time |
| FTE | 40 hours/week, 12 months |
| If Time Limited, Appointment Length | |
| Organizational Division | Employee Relations |
| Organizational Location | Human Resources |
| Organizational Unit | Employee Relations |
Posting Detail Information
| Posting Number | SHRA3052 |
|---|---|
| Open Date | 10/31/2025 |
| Close Date | 11/14/2025 |
| Special Instructions to Applicant | You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity. Employee Benefits available to NC A & T permanent employees include the following and more:
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station. |
| Quick Link | https://jobs.ncat.edu/postings/38788 |
Required fields are indicated with an asterisk (*).
-
Please indicate your progressive employment experience in Employee Relations:
- Less than 1 year
- 1 - 2 years
- 2 - 4 years
- 4 - 6 years
- 6 - 8 years
- 8 - 10 years
- 10 or more years
-
Please indicate the number of years of direct experience in employee relations, affirmative action, and/or equal employment opportunity.
- None
- Less than 1 year
- 1-3 years
- 4-6 years
- 7-9 years
- 10 or more years
-
Identify your proficiency level with writing, editing and oral communication skills.
- Average
- Good
- Skilled
- Exceptional
-
Do you have experience working in career services, human resources or workforce development?
- Yes
- No
-
Please indicate where you learned of this employment opportunity:
- academickeys.com
- Chronicle of Higher Education
- Inside Higher Ed
- Indeed.com
- North Carolina A&T State University website
- University of North Carolina System website
- Other
-
If you indicated you learned of this employment opportunity from an “Other” source please advise where you learned of the position:
(Open Ended Question)
Required Documents
- Resume
- Cover Letter
Optional Documents
- Certificate of Release or Discharge from Active Duty (DD-214)
- Other Document
Contact Division of Human Resources
Phone: (336) 334-7862
Fax: (336) 285-2799
Email: hr@ncat.edu
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