University of South Carolina
End User Administrator
Edtech.com's Summary
University of South Carolina is hiring an End User Administrator. The role involves installing, configuring, and monitoring computer technologies, troubleshooting system faults, maintaining data integrity of computer systems, and supporting the College of Pharmacy with audits, renovation planning, and maintenance issues.
Highlights
- Provide technical support and troubleshoot operating systems, software, permissions, file shares, and hardware for students, faculty, staff, and pharmacy practitioners.
- Setup and configure all college-owned computer systems and servers connected to the University domain, including network and software installation and security hardening.
- Assist with operational and logistical support such as building maintenance, custodial support, and asset inventory.
- Monitor and secure audio/visual, multimedia, and video production equipment.
- Collaborate with the IT Director on training plans, curriculum design, and course media consultation.
- Manage physical access controls including building keys, Carolina Card access, and push-button locks.
- Use knowledge of multiple computer environments, IT issue resolution methods, and customer support technologies.
- Work schedule is generally 8:30am to 5:00pm with flexibility to meet departmental needs; full-time, 37.5 hours per week.
- Requires technical school accreditation or skilled trades program and minimum 2 years job-related experience or equivalent combination of education and experience.
- Compensation range: $48,726 to $70,653 with an anticipated hiring range at $48,726.
- Position supports the College of Pharmacy department and involves collaboration with various university stakeholders.
End User Administrator Full Description
End User Administrator
Please see Special Instructions for more details.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by April 30, 2026
The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Logo |
Posting Number | STA00160PO26
Job Family | Information Technology
Job Function | Help Desk
USC Market Title | IT Help Desk Technician
Link to USC Market Title | https://uscjobs.sc.edu/titles/133232
Job Level | T2 - Technical Support
Business Title (Internal Title) | End User Administrator
Campus | Columbia
Work County | Richland
College/Division | College of Pharmacy
Department | COP College of Pharmacy
State Pay Range | T03
USC Market Range | MRE - $48,726 $59,689 $70,653
Anticipated Hiring Range | $48,726
Location of Vacancy |
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Standard working schedule: 8:30am – 5:00pm
Must be willing to work a flexible schedule to meet the needs of the department.
Basis | 12 months
Job Search Category | Information Technology
Posting Number | STA00160PO26
Job Family | Information Technology
Job Function | Help Desk
USC Market Title | IT Help Desk Technician
Link to USC Market Title | https://uscjobs.sc.edu/titles/133232
Job Level | T2 - Technical Support
Business Title (Internal Title) | End User Administrator
Campus | Columbia
Work County | Richland
College/Division | College of Pharmacy
Department | COP College of Pharmacy
State Pay Range | T03
USC Market Range | MRE - $48,726 $59,689 $70,653
Anticipated Hiring Range | $48,726
Location of Vacancy |
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Standard working schedule: 8:30am – 5:00pm
Must be willing to work a flexible schedule to meet the needs of the department.
Basis | 12 months
Job Search Category | Information Technology
About USC
About University of South Carolina | From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary | The College of Pharmacy is seeking to hire an End User Administrator to join our team.
This position will install, configure, and monitor computer technologies. Consults with managers, administrators, and committees on installation requirements and system changes. Aides in troubleshooting and restoring services by analyzing, identifying, and diagnosing faults using established processes and procedures. Assists in monitoring and maintaining data integrity of server/computer systems. Ensures that updates are applied to server/computer systems promptly. Will also assist the College of Pharmacy operations liaison by performing audits, renovation planning, and common maintenance issues for the College of Pharmacy.
Job Related Minimum Required Education and Experience | Requires job related accreditation from a technical school or an applicable skilled trades program and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Preferred Qualifications | Experience in information technology, education, office automation, data communications system design, installation, operation, repair, or processing of information in a data processing environment or another directly related field. Experience with service desk software and familiarity with best practices.
Knowledge/Skills/Abilities | Knowledge of multiple computer environments, platforms, and technologies. Knowledge of IT issue resolution methods and practices, and new and innovative customer support methods and technologies. Moderately complex to complex problem-solving skills. Familiarity with moderately complex to complex analytical methods. Ability to plan and implement service desk systems designed to effectively recognize, report, track, and resolve problems. Ability to communicate effectively, both orally and in writing, with customers, peers, and management.
This position will install, configure, and monitor computer technologies. Consults with managers, administrators, and committees on installation requirements and system changes. Aides in troubleshooting and restoring services by analyzing, identifying, and diagnosing faults using established processes and procedures. Assists in monitoring and maintaining data integrity of server/computer systems. Ensures that updates are applied to server/computer systems promptly. Will also assist the College of Pharmacy operations liaison by performing audits, renovation planning, and common maintenance issues for the College of Pharmacy.
Job Related Minimum Required Education and Experience | Requires job related accreditation from a technical school or an applicable skilled trades program and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Preferred Qualifications | Experience in information technology, education, office automation, data communications system design, installation, operation, repair, or processing of information in a data processing environment or another directly related field. Experience with service desk software and familiarity with best practices.
Knowledge/Skills/Abilities | Knowledge of multiple computer environments, platforms, and technologies. Knowledge of IT issue resolution methods and practices, and new and innovative customer support methods and technologies. Moderately complex to complex problem-solving skills. Familiarity with moderately complex to complex analytical methods. Ability to plan and implement service desk systems designed to effectively recognize, report, track, and resolve problems. Ability to communicate effectively, both orally and in writing, with customers, peers, and management.
Job Duties
Job Duty | Provides technical support to all students, faculty and staff, pharmacy practitioners, donors, and guest in a prioritized manner based on severity and impact by troubleshooting operating systems, software, permissions, file shares, and hardware.
Essential Function | Yes
Percentage of Time | 20Job Duty | Setups and configures all college owned, including research, computer systems and servers connected to the University’s domain. This comprises of connecting to the domain, placement in the correct organizational group, configuration of wireless network, file/printer services setup, installation of standard software, security hardening, and approved user software.
Essential Function | Yes
Percentage of Time | 20Job Duty | Assists with operational/logistical support for the college which includes building maintenance, custodial support, and package receipt/delivery. Assists with the annual physical asset inventory for the college.
Essential Function | Yes
Percentage of Time | 15Job Duty | Monitors the use of and secures audio/visual, multimedia, video production, and equipment as needed daily.
Essential Function | Yes
Percentage of Time | 15Job Duty | Will collaborate with IT Director on training plans and learning implementation strategies and in the design and customization of curriculum and to provide consultation on course media usage.
Essential Function | Yes
Percentage of Time | 15Job Duty | Will provide support for physical access management to the College of Pharmacy spaces to include but not limited to building keys. Carolina Card access, and push button locks.
Essential Function | Yes
Percentage of Time | 10Job Duty | Will attend staff meetings and trainings at the College of Pharmacy and other duties assigned by the Director of IT.
Essential Function | No
Percentage of Time | 5
Essential Function | Yes
Percentage of Time | 20Job Duty | Setups and configures all college owned, including research, computer systems and servers connected to the University’s domain. This comprises of connecting to the domain, placement in the correct organizational group, configuration of wireless network, file/printer services setup, installation of standard software, security hardening, and approved user software.
Essential Function | Yes
Percentage of Time | 20Job Duty | Assists with operational/logistical support for the college which includes building maintenance, custodial support, and package receipt/delivery. Assists with the annual physical asset inventory for the college.
Essential Function | Yes
Percentage of Time | 15Job Duty | Monitors the use of and secures audio/visual, multimedia, video production, and equipment as needed daily.
Essential Function | Yes
Percentage of Time | 15Job Duty | Will collaborate with IT Director on training plans and learning implementation strategies and in the design and customization of curriculum and to provide consultation on course media usage.
Essential Function | Yes
Percentage of Time | 15Job Duty | Will provide support for physical access management to the College of Pharmacy spaces to include but not limited to building keys. Carolina Card access, and push button locks.
Essential Function | Yes
Percentage of Time | 10Job Duty | Will attend staff meetings and trainings at the College of Pharmacy and other duties assigned by the Director of IT.
Essential Function | No
Percentage of Time | 5
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive | No
Hazardous weather category | Essential
Hazardous weather category | Essential
Posting Detail Information
Number of Vacancies | 1
Desired Start Date |
Job Open Date | 03/16/2026
Job Close Date | 04/30/2026
Open Until Filled | No
Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by April 30, 2026
The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities
Click here to learn more about why you should work at USC.
Quicklink for Posting | https://uscjobs.sc.edu/postings/203593
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Desired Start Date |
Job Open Date | 03/16/2026
Job Close Date | 04/30/2026
Open Until Filled | No
Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by April 30, 2026
The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities
Click here to learn more about why you should work at USC.
Quicklink for Posting | https://uscjobs.sc.edu/postings/203593
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have at least job related accreditation from a technical school or an applicable skilled trades program and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
- Yes
- No
Applicant Documents
Required Documents
- Cover Letter
- Resume
- List of References and Contact Information
Optional Documents
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