University of Florida logo

University of Florida

End User Computing Specialist I

🇺🇸 Gainesville, FL

🕑 Full-Time

💰 TBD

💻 Information Technology

🗓️ August 15th, 2025

Edtech.com's Summary

UF Research is hiring an End User Computing Specialist I to provide desktop and endpoint support including installation, inventory management, and technical assistance for computing devices and peripherals. The role involves delivering Tier 2 help desk support, assisting with user onboarding and offboarding, and escalating complex issues to Tier 3 support as needed.

Highlights

  • Supports desktop, laptop, peripheral devices, and wireless communications for UF Research units such as Animal Care Services and Innovation Hub.
  • Delivers help desk services with Tier 2 support and escalates to Tier 3 when necessary.
  • Manages inventory, asset tracking, and device configuration.
  • Requires an Associate's degree or high school diploma with two years of relevant experience.
  • Preferred skills include knowledge of networking technologies, Microsoft and Apple operating systems, mobile devices, and software installation.
  • Strong problem-solving, communication, and customer service skills are valued.
  • Salary commensurate with education and experience.
  • Supports UF Research staff during onboarding and offboarding processes.
  • Experience delivering stable, production-level services is preferred.
  • Background check required; position is full-time staff role within UF Research.