End User Computing Specialist I

🇺🇸 Gainesville, FL 🕑 Full-Time 💰 $21 - $24 per Hour 💻 Information Technology 🗓️ August 5th, 2026

ITSM

Edtech.com's Summary

The University of Florida is hiring an End User Computing Specialist I. This role involves providing frontline IT support to faculty, staff, and students within the Herbert Wertheim College of Engineering, troubleshooting hardware and software issues, maintaining system documentation, and assisting with onboarding and IT asset management under direct supervision.

Highlights

Provide first-contact IT support through phone, walk-ins, and tickets.
Troubleshoot and resolve basic to moderate hardware and software issues.
Install, configure, and support computers, peripherals, operating systems, and applications.
Manage and maintain UF Active Directory, email services, and enterprise protection platforms.
Develop user guides and provide training on new IT infrastructure and applications.
Assist with IT inventory and asset management processes.
Utilize IT service management platforms for ticket and configuration management.
Requires an associate's degree or high school diploma with two years relevant experience.
Compensation ranges from $20.60 to $24.00 per hour, commensurate with qualifications.
Must demonstrate strong communication skills and the ability to maintain effective customer relationships.