Wright State University
Enrollment and Retention Coordinator
🇺🇸 Dayton, OH
🕑 Full-Time
💰 $45K
💻 Enrollment
🗓️ November 19th, 2025
CRM
Edtech.com's Summary
Wright State University is hiring an Enrollment and Retention Coordinator. This role supports college-level recruitment, outreach, and admissions within the College of Health, Education, and Human Services by assisting prospective students through application processes, managing logistics for recruitment events, and facilitating communication between students, admissions teams, and program staff.
Highlights
- Coordinate recruitment, outreach, and admissions efforts across all CHEH programs.
- Assist prospective students with application guidance and track applicant progress using systems like Slate and PsyCAS.
- Manage logistics and staffing for recruitment and retention events such as Raider Open House and orientation.
- Maintain accurate communication templates, event materials, and assist in marketing efforts including social media presence.
- Require proficiency in MS Office, social media, and preferred experience with university systems (BANNER Admin, EAB-Navigate, Pilot, Slate).
- Must have a Bachelor’s degree with 1 year experience or an Associate’s degree with 3 years’ relevant experience; Master’s degree preferred.
- Strong interpersonal, written communication, document editing, and file management skills are essential.
- Position involves some evening and weekend hours and requires reliable transportation for travel.
- Salary starts at $45,000 annually under salary band UC S03.
- Reports to the Director and Associate Director of Enrollment and Retention within CHEH department.
Enrollment and Retention Coordinator Full Description
Enrollment and Retention Coordinator
Position Information
Position Information (Default Section)
EEO Statement | Wright State University is an equal opportunity employer.
Faculty Rank or Job Title | Enrollment and Retention Coordinator
Job Category: | Administrative (exempt/non-exempt)
Department | College of Health, Education and Human Services
EEO number: | 26P090
Position FTE | 1.0
Minimum Annual or Hourly Rate | 45,000
Salary Band: | UC S03
Job Summary/Basic Function: | The Enrollment & Retention Coordinator supports college-level recruitment, outreach, and admissions efforts across all programs within the College of Health, Education, and Human Services (CHEH). Working under the direction of the Director and Associate Director of Enrollment and Retention, this position assists prospective students through the application process, manages logistics for recruitment and engagement events, and ensures clear communication and coordination with program-level staff housed in the schools. This role serves as a key bridge between prospective students, central admissions teams, and school-based Program Coordinators.
Minimum Qualifications | · Bachelor’s degree with 1 year OR and Associate’s degree and 3 years’ experience· Experience should be in higher education, student services, recruitment, marketing, sales, or event planning. Graduate assistantship experience applies.· Strong interpersonal and written communication skills.· Proficient in MS Office and social media.· Demonstrated ability to work on multiple diverse projects at the same time and to work autonomously.· Professional writing, document editing, and file management skills· Reliable transportation is required due to travel.· Some evening and weekend hours required.
Preferred Qualifications | · Master’s degree.· Experience in higher education admissions or recruitment.· Experience with university computer systems i.e. BANNER Admin, EAB-Navigate, Pilot, Slate.· Experience with social media or digital content tools.· Experience designing, planning, developing programs and measuring outcomes in an academic environment.
Essential Functions and percent of time: | Admissions & Student Navigation (40%)· Respond to prospective student inquiries and provide guidance on application steps, documentation, and next actions.· Track and follow up with applicants through systems such as Slate, PsyCAS, and internal CRM tools.· Support Associate Director with other relevant tracking of admissions metrics.· Coordinate with program-based staff and faculty to collect admissions materials and verify application readiness.· Coordinate the communication workflow for newly admitted students (e.g., admission confirmations, next steps, orientation reminders).· Help troubleshoot applicant issues and serve as a liaison between the Graduate School, Undergraduate Admissions, and the CHEH academic programs.
Recruitment, Outreach, & Retention Initiatives (35%)· Coordinate logistics for college-wide recruitment, outreach, and retention events (e.g., Raider Open House, Green & Gold Days, info sessions, new student orientation).· Support scheduling, event registration, materials distribution, and post-event communication.· Represent CHEH at designated recruitment events as needed, in collaboration with the Associate Director and other staff.· Collaborate with campus and community partners to plan and facilitate CHEH student events.· Maintain an annual calendar of recruitment and yield events and help ensure consistent staffing and preparation.· Support retention initiatives to include end of term academic review; review options for students on probation.
Communications, Data & Marketing (20%)· Assist in maintaining accurate and up-to-date inquiry forms, communication templates, and event materials.· Support collection of event and admissions data for analysis and reporting.· Track admissions pipelines by program in collaboration with the Associate Director and contribute to routine updates and reports.· Coordinate updates to relevant pages on the CHEH website and digital platforms, in collaboration with communications staff.· Support the Associate Director for CHEH marketing efforts, including but not limited to developing/updating program marketing materials for all academic programs; reviewing/ updating departmental websites; supporting the expansion of CHEH social media presence
Other Duties (5%)· Serve on committees or task forces as assigned.· Assist the Associate Director and Director with other special projects or initiatives.
Essential Functions and percent of time (cont'd): |
Non-Essential Functions and percent of time: |
Working Conditions |
Special Instructions to Applicants |
Posting Date | 11/18/2025
First Consideration Date: | 11/28/2025
Closing Date |
Open Until Filled | Yes
Faculty Rank or Job Title | Enrollment and Retention Coordinator
Job Category: | Administrative (exempt/non-exempt)
Department | College of Health, Education and Human Services
EEO number: | 26P090
Position FTE | 1.0
Minimum Annual or Hourly Rate | 45,000
Salary Band: | UC S03
Job Summary/Basic Function: | The Enrollment & Retention Coordinator supports college-level recruitment, outreach, and admissions efforts across all programs within the College of Health, Education, and Human Services (CHEH). Working under the direction of the Director and Associate Director of Enrollment and Retention, this position assists prospective students through the application process, manages logistics for recruitment and engagement events, and ensures clear communication and coordination with program-level staff housed in the schools. This role serves as a key bridge between prospective students, central admissions teams, and school-based Program Coordinators.
Minimum Qualifications | · Bachelor’s degree with 1 year OR and Associate’s degree and 3 years’ experience· Experience should be in higher education, student services, recruitment, marketing, sales, or event planning. Graduate assistantship experience applies.· Strong interpersonal and written communication skills.· Proficient in MS Office and social media.· Demonstrated ability to work on multiple diverse projects at the same time and to work autonomously.· Professional writing, document editing, and file management skills· Reliable transportation is required due to travel.· Some evening and weekend hours required.
Preferred Qualifications | · Master’s degree.· Experience in higher education admissions or recruitment.· Experience with university computer systems i.e. BANNER Admin, EAB-Navigate, Pilot, Slate.· Experience with social media or digital content tools.· Experience designing, planning, developing programs and measuring outcomes in an academic environment.
Essential Functions and percent of time: | Admissions & Student Navigation (40%)· Respond to prospective student inquiries and provide guidance on application steps, documentation, and next actions.· Track and follow up with applicants through systems such as Slate, PsyCAS, and internal CRM tools.· Support Associate Director with other relevant tracking of admissions metrics.· Coordinate with program-based staff and faculty to collect admissions materials and verify application readiness.· Coordinate the communication workflow for newly admitted students (e.g., admission confirmations, next steps, orientation reminders).· Help troubleshoot applicant issues and serve as a liaison between the Graduate School, Undergraduate Admissions, and the CHEH academic programs.
Recruitment, Outreach, & Retention Initiatives (35%)· Coordinate logistics for college-wide recruitment, outreach, and retention events (e.g., Raider Open House, Green & Gold Days, info sessions, new student orientation).· Support scheduling, event registration, materials distribution, and post-event communication.· Represent CHEH at designated recruitment events as needed, in collaboration with the Associate Director and other staff.· Collaborate with campus and community partners to plan and facilitate CHEH student events.· Maintain an annual calendar of recruitment and yield events and help ensure consistent staffing and preparation.· Support retention initiatives to include end of term academic review; review options for students on probation.
Communications, Data & Marketing (20%)· Assist in maintaining accurate and up-to-date inquiry forms, communication templates, and event materials.· Support collection of event and admissions data for analysis and reporting.· Track admissions pipelines by program in collaboration with the Associate Director and contribute to routine updates and reports.· Coordinate updates to relevant pages on the CHEH website and digital platforms, in collaboration with communications staff.· Support the Associate Director for CHEH marketing efforts, including but not limited to developing/updating program marketing materials for all academic programs; reviewing/ updating departmental websites; supporting the expansion of CHEH social media presence
Other Duties (5%)· Serve on committees or task forces as assigned.· Assist the Associate Director and Director with other special projects or initiatives.
Essential Functions and percent of time (cont'd): |
Non-Essential Functions and percent of time: |
Working Conditions |
Special Instructions to Applicants |
Posting Date | 11/18/2025
First Consideration Date: | 11/28/2025
Closing Date |
Open Until Filled | Yes
Supplemental Questions
Required fields are indicated with an asterisk (*).
- Do you have experience working in a higher education environment?
- Yes
- No
- Do you have an Associate's or Bachelor's degree in a directly related field?
- Yes
- No
- Are you proficient in MS Office and social media?
- Yes
- No
- * How did you hear about this position at Wright State University? Please check all that apply.
- WSU Careers website
- Academic Careers
- Academic Keys
- Chronicle
- Diversity in Higher Ed
- Diverse Issues in Higher Ed
- HBCU
- Higher Ed Jobs
- Inside Higher Ed
- Social Media
- Personal referral
- Women in Higher Ed
- Other
- Job Fair or Hiring Event
Required Documents
Required Documents
- Cover Letter
- Resume/CV
- References
Optional Documents
3640 Colonel Glenn Hwy., Dayton, OH 45435 USA
Similar Jobs
Content Strategist, Enrollment Marketing
Old Dominion University
🇺🇸 Hybrid - Norfolk, VA
Enrollment Specialist
Weber State University
🇺🇸 Ogden, UT
Admissions Counselor
University of South Carolina
🇺🇸 Lancaster, SC
Admission Counselor, West Plains
Missouri State University
🇺🇸 West Plains, MO
Admissions Officer I (UF Online Recruitment & Outreach)
University of Florida
🇺🇸 Gainesville, FL
